We're going to batten down that hatches on this one for the comment storm that is sure to follow, but at least according to an AT&T Community Manager, the company is not planning on supporting the famed 8107 Windows Phone OS update. That's the one that fixes the super frustrating "disappearing keyboard" bug as well as some other security fixes.
The word comes from Jamileh, a Community Manager on the official AT&T support forums. In response to an ongoing discussion about the update and whether or not it will be coming, Jamileh finally chimed in today with what sounds like a definitive answer:
"I got some news about the Windows Phone 8107 update and wanted to share it with you all. We are not currently planning to offer the Windows 8107 update. I don’t have any additional information right now. If and when I get details, I will update the thread."
While we can leave some wiggle room here for the company (Jamileh does work for AT&T but obviously is not an official PR person), her response does sound like a fairly black and white one with little room for reinterpretation.
Of course this raises all sorts of questions e.g. is it because they are opting for the bigger "Tango" update which would be a legitimate delay (why role out 8107 when you you have build 87xx coming in a a month?) or is it because they just don't have any immediate plans to update their current lineup? For now, we're going to assume that AT&T won't be supporting 8107 but we're not ready to get the pitchforks out yet either.
Hopefully AT&T will chime in sooner than later to give some respite to worrying customers who have a lot invested in their Windows Phone.