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AT&T Launches the HTC 8X and Nokia Lumia 920 today – Did you get yours?

Today is the day for many of you in the U.S. as AT&T has finally put on sale the Nokia Lumia 920 ($99 on contract) and the HTC 8X (starts at $99, up to $199). These mark the first Windows Phone 8 devices on the market and are the start of what we hope is a big wave of advertising and adoption. Look for our Lumia 920 review later on today.

The question for you is simple: Did you get one? Take the poll after the break and let us know.

Contest: Share your AT&T stories in comments, tell us what you think of your phone or share inventory status for your location and you we’ll randomly choose three of you for a $50 gift certificate to our store to stock up on accessories for your new phone! Also, head to our forums (920, 8X) for more in depth discussion!

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hoonigandad says:

My upgrade is in march....maybe Surface phone will be announced by then!

jung.lee says:

Yep! Lumia 920, I went to the store right before it opened up. I was the first in the store to get the Lumia 920 when all others were busy getting Galaxy Note 2. :] I had such hard time choosing between white and black, but went with matte black. I'm now playing around with the phone customizing and stuff. Loving it!

AMERICANRAJ says:

Someone should let Nokia and Microsoft know what's going on at the At&t stores. And with their inventory or the lack of.

Drazyw says:

Online as well.  They don't have enough to fulfil their pre orders.

theorbo says:

Ordered my Matte Black on Wednesday and it was delivered today - can't wait to open it!  I was hoping for the grey but we all know the story of that ...  !!!!!!!!!!

AjL45 says:

I was so excited to get a Lumia 920 today.  I tried to call my local AT&T store (Lima, OH - about an hour away from home) the last couple of days, to make sure they would have it in.  Unfortunately their phones do not seem to work.  So I left for work extra early today so I could make it to the store and back before work.  When I first got to the store, I was happy to see Lumia 920 signs posted in the windows.  I go in, find the Nokia, but they are still the dummy phones.  I ask the sales agent if they have these in, he says they should be in later today yet.  Im a little bummed, but I still have an hour before I have to head to work.  I do a couple of other things in town, then head back to the AT&T store.  The sales rep seems surprised to see me so soon.  I ask if he knows about what time they would get the phones in.  He asks another sales rep who says the phones dont come out until Nov 11th.  I tell him they came out today, but hes for certain they dont come out until the 11th, but you can preorder them online.  Ugggg, why do things that should be easy, have to be so hard???  So no Lumia 920 for me, and now I dont really know if I want one after such a disappointing experience.  

mikroland says:

Sounds about right for a state that decided the election for Obama. I can't beleive ya'll voted another 4 years of this sh!t. Pitiful.
 

707wpfan says:

Really guy? Grow up and get over it.
 

mikroland says:

Yeah really, why don't YOU WAKE THE HELL UP? Call me in 4 years and let me know how wise your choice was... You all will probably still be blambing Bush.  You people are naive. 15+ T R I L L I O N  (That's 15 Thousand Billion for those that can't comprehend that much) in debt, with no budget from this administration since he's been in office. Over a trillion in defecit speding EVERY year, what do you think the money that the governemt spends is monopoly money? No it's real and it comes from real hard working TAX PAYERS!!!! Our children and grandchildren are hosed with another 4 years of this MADNESS! WAKE THE F*CK UP MAN - HERE WE COME GREECE!!!!!!
 

Decepticon 6 says:

Live from Augusta, GA: "I got my glossy RED Lumia 920 this morning!  I was the first to purchase the Lumia 920 at the AT&T store near the Augusta Mall.  There are only 2 AT&T stores in Augusta.  The other one is in Evans.  They only had one red one, and I got it!  Customer service was great, all employees were wearing Windows Phone 8 t-shirts, all of them were ignorant of the details of Windows 8, oh and I asked about the wireless charging pad after-the-fact and the retail sales consultant called me back, stated it was an online promotion, consulted with his manager, and they got one ordered for me to be sent to my mailing address.  Not a bad deal and most importantly, they kept it professional.  Did I mention that all the employees were ignorant of windows 8 and windows phone 8?  Also, the security wire that is attached to the back of the display lumia 920s blocked the awesome camera in order to take example pictures.  Who is running the show there?  I had to help them out with that.  There is no love for Windows Phone 8 in the real world.  Someone, please educate them!

DropPass says:

Called 3 local AT&T stores.  All three had phones available.  All three only got Black Red and White phones.  Two of the three were out of Red and one of the three were our of white.
I was wanting a grey phone, but I will settle for white.  My wife will be dissapointed to find out that if she wants her yellow one, she has to have it ordered! :P
 

VMdoug says:

I was on the fence for a while, I've been Android for years. I decided to stop by a local AT&T store and they had black 920's in stock...I pulled the trigger...This phone has 14 days to wow me or it's going back...

wpbazaar says:

Kudos for giving it a try

HD7user86 says:

Ordered mine wednesday but called today because it said it was still processing. They said whoops sorry this usually doesnt happen but it forgot to do a few steps then he proceded to ask me if i have a windows phone before, if i connected it to xbox and you ordered it off contract right? After i answered these he said ok we are done but sorry to inform you that your phone will not be shipped out till monday i ordered the red and hoped to gt it today but oh well patience is a virtue.

wharfratg says:

Went to ATT over lunch--first store only had one 920 left in red.  Second store had black, white and red.  Surprisingly, after some prompting someone within earshot said that one 8X had come in.  Lo and behold, they had it and unboxed it so I could get a comparison (without turning it on).  I originally loved the 8X when it was announced, but then settled on the 920 for all its obvious advantages (especially after the price was announced).  Now I'm reconsidering but still leaning toward the 920.  The 8X is pretty incredible if you are looking at form factor issues.  It's making me wonder whether I can get by with 16GB.  The phone just disappears into your palm.  The 920 is very ergonomic for its size, but it is a behemoth.  It has nothing to do with working out in the gym--the 920 is substantially bulkier and heavier, so the two experiences are at the opposite ends of the spectrum.  I'm gonna go back later and I'll still probably get the 920 but comparing both of them in each palm slowed down my decision-making just a bit.

heartsg says:

American 920 is cheapest one in the world. May I know can you unlock it easily? Does AT&T 920 support WCDMA? Thanks.

hary536 says:

WCDMA means 3g. Don't confuse with CDMA. 
Ofcz 920 has 3g,4g,LTE.

CJ Thunder says:

My white one will not be here until Monday, finally got a tracking number yesterday, and it was ordered on Wednesday. Poppycock!

Rajesh Gupta says:

I went to Local AT&T store at 12noon looking for Lumia 920. At the entrance there was banner of HTC 8x hanging. Inside the store another banner of HTC 8x. Then started looking for Handsets on display. After looking very hard couldn't find any Windows Phone on display. Then I asked the representative about Lumia 920. They said they have 820 not 920. They said they haven't set up the display yet for 820 or the HTC 8x. As for 920 they were not sure when they are going to get the stock. I returned disappointed. I'll call other stores before going there.

tuppo says:

There was about 30 people lined up at the store here in Irving Tx, had White/Black/Red.  Red sold out first, other then that smooth sailing.

markgrif says:

Got my 920 this morning. I had a very good experience in the store. They gave me some relief on the charge for early termination of my 900. They also threw in the charger without me asking AND I could pick any color I wanted, unlike online where the only choice is black.
This is a "corporate" store. It's in Charlottesville, Va. I have never had a bad experience there. I had Big Red before and I don't think I ever had a good experience with them EVER!
BTW - the Panarama camera app is fantastic! I haven't had a chance to check everything else out yet.

dstevers says:

Pre-ordered Wed @4am... Charger (black) "in transit" from Ft Worth, TX... Red Lumia 920 also in transit, but from Memphis, TN... and only "arrived at FedEx location" - both estimated delivery Mon 11/12/12 4:40pm - strange everyone's experience is different... When I first ordered early Wed morn online it said I would GET the phone/charger on Friday (today)! I've been off for a week, and tomorrow Sat is my birthday... oh well :( At least I don't go back to work till Tues, so I'll have ONE evening to play with my phone at the very end of my vacation. But I'm getting my red Lumia 920!

Etyrnus says:

Received mine just before lunch!  Phone is amazing, actually feels solid and good compared to my Focus Flash.  Setup went smooth.  Hard to keep from playing with it at work!

rhenford says:

I went to my forst store here in CA when they opened. No line. They only had the 820. They called another local store and had them "hold' one for me. I got there and there was some confusion about whether they had any 920s in black. Turns out the confusion came from the fact that the model # has 820 in it but elsewhere on the box it is identified as a 920.
I got the last black model. The next guy in line wanted the same. He decided to order it with the help of the staff.
The charging platform is being ordered. The promo paperwork in the hands of the staff says only the black one is available for free but they gave me choice of a black or white one.
I am coming from the iphone to this so I am enjoying learning about all the stuff this can do. I also noticed a few little things that would be nice if they the option to do. Little thigs like showing battery %, showing what my signal strentgh is.
So far I'm liking it.

captian nemo says:

Hi, I had the same feelings about the battery, network status indicators when I switched from iPhone to L900 in April, but after a week of usage I started liking the WP style. It makes sense as you don't have to see that information all the time. And if you do want to see it, just swipe down from the top to see the status indicators. Welcome to Windows Phone!

Len2K620 says:

Went to get a Lumia 920 in white this morning at my local AT&T store (Northern Virginia), as I'm playing with the phone and comparing it to my 900 (also white) a sales rep is talking to a costumer about the Galaxy Note II. The costumer then ask the rep about Windows Phone 8 devices, so the rep points him to the 920s on display (which I was still playing around with). The costumer then proceeds to ask the rep about the difference between the two and one of the questions was whether the camera was the same between the Galaxy Note II and the Lumia 920, the rep said yes but I couldn't hold my tongue and pointed out to the advantages the Lumia 920 has over the Galaxy Note II camera. I walk away and decide to get the device, so as I wait for a rep to help me with my order the guy whom was deciding between the Note II and the 920 decides to get the 920 in white and as the rep comes out with the box he tells the costumer ("found the last white 920 we had on stock")... I believe I shot myself on the foot with this one, so I guess I will have to wait till next because after further search no other AT&T store had the 920 in white stocked... 

cgold1 says:

I picked up a Nokia 920 at the ATT store on 34th street in manhattan. They had a few black ones left and were out of white. They also had blue HTC 8Xs there but not on display. I liked the size and weight of the HTC more but paying $100 more for half the storage just wasn't worth it for me so I got the Nokia. First impressions are mostly good, its a little heavy but not terrible, it does work with mittens but seems to take a while to warm up to it. The old apps that are there work better and faster on the 920 then on my Samsung Focus S, however I have found that several apps that I often used are missing from the marketplace. I am an avid Spotify user since Zune music pass does not work on Macs, and Spotify is missing from the marketplace. Also Tunein Radio is missing as well, I dont use that quite as much as spotify but I did use it to listen to local AM radio stations, and FM stations if I wanted better quality. I was under the impression that all WP7 apps would work with WP8, if I had known spotify wouldnt work I would have waited. For now I have to carry both phones around with me to listen to music.
With that out of the way I will say Nokia Transit is awesome and its so nice to be able to get directions on my phone again!

thetuxmask says:

Got my 920 black really good experience told the guy not yet ready for upgrade and online said iPhone early upgrade but he gave me an upgrade. Super busy in the store and all promoting windows 8 and windows phone 8 alot of reps told me they can't wait to get it.

Gken says:

Whooo Nokia Lumia 920 in white.  Now only if I could find out how to make the tiles black......hmmm.

FunWithDrugs says:

This is confusing and the store reps that I speak to don't help.
 
I'm currently on Verizon, paying month by month because our contract ran out in September. We're switching to AT&T and I have been putting it off until the Lumia came out.
Seeing as how I want the yellow one, I'd have to order it. The guy told me I could order it in store and have it shipped to me. That's fine.
Service, though, he confused me with. So I'll ask here:
How does that work? Like, I'll still be using my Verizon phone, until I get my Lumia shipped, but I'll have AT&T service? Because the guy said I can't just order the phone without service, but if I order new service (while keeping my number), won't that cancel my Verizon one? He said I'll be able to use it until I bring the Lumia in and activate it.

NarcoSleepy says:

I went to my local AT&T to check out the 8X and 920, but they didn't receive any 8X phones, and they were sold out of all of the 920's, so I guess I will have to wait before I can check both out at the same time.

sanshiro says:

Store: Lumia 920 in Red, Black and White. Black is soooo beautiful and elegant. No 8X.
Rep: very friendly and knowledgeable (I smelled WP fanboy lol). He showed me Cyan and Yellow mockups and said he'll get the Yellow himself. I asked about the glossy finish and scratches and he took out his keys and mauled the mockup and the scratches could be wiped out. 
Phone: Doesn't feel heavy which makes me worry about the health of bloggers. Yellow is really, really glossy, but heck it will stand out so I'm going for it. 

wharfratg says:

It doesn't feel heavy until you hold an 8X in your other hand.  Just sayin'.
 

david5198 says:

I got my White Lumia 920 this morning around 11:00 AM. It is very beautiful and not as heavy as the report said. and the Window phone 8 system is very easy to use, even for 4 years iphone user like me. But I have a problem, I tried to play the phone by using a fork like I saw in a youtube video, but the super sensitive screen wasn't working, anyone have same situation?

sanshiro says:

Check under Settings > Extra (if I remember correctly) there should be a setting for the high screen sensitivity.

Had a few problems porting my number over, but the very patient and helpful woman at the Massapequa, NY store totally hooked it up! She had one set aside for me and was totally awesome getting everything done. Ended up with black, which is the one I wanted :D The phone's an absolute beauty!

vedichymn says:

Stood in line for 3 hours at an AT&T store here today to get mine, they were super busy.  Ran out of everything but Black.  All in all, was't terrible, but people in the store took WAY too long to get things done.

pinbak says:

I got a red 920 today!! She said they only had one in the store the other two colors were white glossy and black. This phone is pretty awesome!! Pics, Videos, quick, just sweet!!!!!!!!!!!!!!! =) And it doesn't have that rattle my 900 had!!

laserfloyd says:

Mine has the rattle.  It's JUST enough to drive me insane.  I love this phone minus that one thing.  I'm going to take it back and see about swapping it out.  Once I do that it will be the absolute 'picture' perfect phone.

bt66 says:

Walked into MS store in San Jose to check out the 920 and not one WP8 is on display. What a sad way to launch a product. the old phones they have are all somewhere back in a corner and you really have to look for it to find the display. Very bad launch effort by MS and Nokia.

Rep tells me that they did not put them out yet is because couple of store reps ate getting trained on the product today and they got the phones in only this morning. No wonder WP has no market share. Not looking good so far.

sanshiro says:

Yep, exactly my thoughts. How can this platform gain market share if the marketing and retail strategy is a disaster?

Got my black 920, and man is this a beatiful phone...  I loved the 900, but this takes it to 11.  They didn't include my charging pad, though... Premier rep said it was "backordered" and that I should have it next week.  I'm glad I had an unused upgrade on my account!

kobayashi69 says:

Picked up a black Lumia 920 and so far I like it way better my Lumia 900.

appchad says:

Walked into Best Buy this morning and apparantly got the first one. The phone is definitely a beast and loving it thus far!

KtrachoS says:

I preordered the Cyan Nokia Lumia 920 yesterday and called today to see if they could remove the charge for the wireless charging plate.  I was told I'd have to wait one or two billing cycles for the charge to be taken off.  I was also told that only those who ordered before yesterday would have their phone shipped this week.  Mine would not ship until 3-5 business days after ordering, which they informed me is the normal timeframe.  I guess I have to wait a week or two before I can post my experience with my phone.

mr_808 says:

Just got the red 920 and  I'm so pumped right now!  For anybody on the fence that is still thinking about getting this phone I would say to you, this is the best deal in tech right now.  For the few shortfalls this phone has it more than makes up for it with price and features.  I gave up a iphone 4 for this and I'm having a blast just listening to all the ringtones I've got.  Stereo speakers sound so much better than mono.  Duh.  
Go get one!  (If you can find one)

ganks says:

Got a white 920 in Austin at the ATT store this afternoon, they had just been replenished after selling out of their morning stock.  Lots of traffic in the store on the 920 also.  Loving it, just wish the reinstaller app worked so I could easily port my Lumia 900 apps over.
$99 with no activation fee.

hysonmb says:

I got mine, but, this was a terrible launch for AT&T.
I, like many other fans here, waited up and placed my order as soon as I could on the 7th. After seeing no status updates until yesterday, I still held on to a shred of hope that it would arrive today but that was stomped out when I woke up this morning and saw that it was still in Memphis (I live in MD). I decided to just go to my local store and grab one, luckily I wanted a black one because that's all they have, and after getting charged and extra $30 for some reason I walked out with my phone - they're still trying to figure out where the $30 came from.
After all of that, I called AT&T and told them I'd have the one that is supposed to arrive here next week returned and happened to get a nice CSR who worked with me to figure out how they'd handle that since she didn't know. After a few minutes, she noted in my account that they need to accept the return and waive the $35 restocking fee.
Finally, a call to FedEx to ensure that the driver wouldn't leave the box on my doorstep without ringing the doorbell as they so frequesntly do so I could refuse the delivery. That guy took all of 30 seconds and came back to say they've taken care of it and the box won't even come to my house. Of course, I'm still watching that tracking number but it seems that everything is on track.
So, I have my 920 in black as I wanted but I'm out $30 for the time being and I've got that other one in limbo until AT&T confirms they've got it back and I see that cash back in my account.
Terrible launch for AT&T but the Lumia 920 is incredible :D They improved on a great phone.

MonsterMag says:

Got my Red 920, and my wife's Cyan 920, but the charging plates will not arrive until Monday. So far so good in getting everything transferred over and set-up. Took a couple of pictures, rich colors, very nice.
 

cjthree says:

Yup, got mine, loving it so far and the screen is awsome!!

someoneinwa says:

I have my black 920 sitting here next to me. My free charging plate is coming in the mail. The corporate ATT store I visited in Tacoma was well stocked and the agent was better informed about WP8 than any previous ATT agents I've dealt with. i also got to see the Samsung Win 8 tablet they're pushing; it is pretty sweet. While I was there one other customer was giving the Lumia 920 a serious look, but didint buy anything and another customer just purchased some Galaxy device and couldnt find his email. Hee hee.

L0gic Bom8 says:

I went for the yellow on a possibility that they would stock it secretly, but no dice. I walked out with my Lumia 920! My mom let me take a picture of her with my Focus S and the display Lumia; the images on the Lumia FELT more natural and my mom gushed at the quality! Compare to the weight of the Focus S...no two ways, the Lumia was WAY heavier! But I like how the volume rocker, power button, and camera button were on the same side. I ended up with a Matte black color, but the temp case I'm using makes it look like the red one! Can't wait for the Defender case! It's confirmed to be coming.

CrudeOilWW says:

Checked out 920 today. Phone is ok (very similar to 900), but it's too HEAVY and THICK.

Preordered my 920 Wednesday morning, paid for overnight shipping, got it this morning......and the camera won't open. At all.  It tries to open, screen goes black with camera controls on the bottom for less than a second, then it goes right back to the start screen.  Most excited I've ever been for a phone and the feature I'm most excited for doesn't even work. Tried hard resetting it but it didn't fix it. Any app that uses the camera won't work either.
Also, the phone arrived with the sim card inserted backwards. Yay. Haven't called AT&T yet but I'm really bummed out.

rmichael75 says:

My Surround does that when there is not enough battery.. IS your Battery charged?

Fully charged and it won't work. I've gone through all the troubleshooting steps I can think of, AT&T tech support said it was most likely a hardware defect, and now they want to charge me for the replacement phone because they can't just send me a new one on "good faith." So I offered to send this one back first, and was told it's going to take about a month for it to be processed and get the replacement. Thinking about just returning the 920 and sticking with my Samsung Focus, which I have to go get a new sim card for because apparently when you activate a new device your old sim card can never be activated again. Wish I wouldn't have even bothered trying to upgrade.

bbqrooster says:

I wanted the white Lumia 920. Checked this morning and there were only 2 stores around me that had it in stock in limited quantity. I went to one before 10 and got the 1st one. There was only one more left. I was concerned about the weight of the phone. When I first handled it, it was definitely heavier than my Samsung Focus. I got used to the weight within 10 minutes. It's no big deal. I had no problem with the thickness, looked the same as my Focus. I took a few pictures using the phone under different lighting condition. The picture quality was excellent. One more thing. I was charged only $50 (+ tax) at the store. I will be charged an additional $50 when the charging plate is shipped to me. So if AT&T don't ship it to me, I can buy one later.

Paynecd says:

Upgraded from an iPhone 3GS and loving it. Played with an iPhone 5 while at the store and was not impressed really; have just gotten bored with iOS.
Got the black model because I prefer the matte finish and they had no cyan models. Also, the complaints on some tech sites about the weight are ridiculous; it weighs just a little more than the 3GS.

theBrknSystm says:

I went to my local at&t store to find they had nothing but black.  Given the rep told me they only received two white and two red in addition to about thirty black ones.  He called around to another couple stores and found one red and one white at a store accross town.  I ran over there to find the red had already been sold.  Luckily the guy was still there so I got to look at it and turns out I wasn't so keen on it anyway.  I was hoping it was more of a dark red when in reality it's more of a orangish-red which I didn't care too much for.  So alas I ended with another white one which works for me.  Got all my apps re-installed and pics/music sync'd.  The desktop software really isn't nearly as complete as the Zune desktop software.  I hope they really spruce it up more as time goes by.  Thus far I'm really happy with the phone and it's performance.  Everything is noticeably faster then it was on the 900. :-)  Oh, they ordered the free wireless charger for me which will ship directly to me it would seem (they had none in stock locally nor any accesories aside from two bumper style cases which didn't appeal to me).  So I still need to find a case to my liking which seems scarce at the moment.

Haven't gotten mine yet (trying to decide on white or cyan). Got to wait on Radio Shack to stock them so I can get 20% off my monthly plan.

kayb27 says:

Literally called every AT&T store in Miami and not a single one had Cyan. There were a few white ones and a good amount of black ones. Was really hoping I'd get it today. Has anyone else experienced this problem with the apparently elusive Cyan?

scdkad says:

Cyan and Yellow-online only..

dangish says:

Got a red one. Loooooove it. Store had plenty and I had to order the charging plate. Gonna see if Nokia will give another. Also... accessories were slim because of Sandy I imagine.

cddigi says:

I picked up the black Lumia 920 this morning. After waiting thirty minutes in a queue I was brought up to the counter and they asked what color I was looking for. I was able to choose any color as long as it was black. After expecting to have to haggle, I discovered there was an upgrade on my account. So yay. After getting home and installing all my old apps from my Lumia 900, I remembered about the charging pad. I went back to the AT&T store and asked them about getting the free charging pad. They said I do rate a free one, but they didn't have any in stock. So, they lookup up my receipt from earlier and after confirming I bought the phone they ordered one for me. I should be receiving an email whenever it arrives at the store. I could of had it shipped to my apartment, but the mailman won't leave packages at my door. If I'm not home when the mail is delivered, he leaves a slip and makes me pick it up the next day which I hate.

Also, has anyone been able to find any apps that sync with Wallet?

johnnyfiive says:

Got myself a black one today which is the color I was hoping to find. I'm from Tucson Arizona and the only store nearby was listed as having none in stock. I had to call them to find out what they had in stock, and the first rep said nothing had arrived. Then I overheard someone say they just got a shipment in. I had to wait until they added the phones to inventory then on my lunch break I walked in and walked out 15 min later with the 920 and the free black wireless charger shipped (None were in stock). I asked the rep if anyone had called inquiring about the new Lumia devices, he said I was the only person that called. All the rep's had windows 8 shirts on, but the gentleman I dealt with was the only rep who knew what the phone even was (He actually has a 900 and is looking to get the 920 today after his shift is over).
 
First off, the 920's weight... its not heavy at all. And no, i don't lift bro!
Second, omygoodness is this thing NICE! The build quality is right up with the iPhone's, if not better.
Finally, its good to be back in a WP device, can't wait to see what dev's bring to the table (I hope to bring some apps down the road as well).
 
If any of you got burned by your pre-order, just start calling around. Chances are you can score one today and start off your weekend on a high note. I feel like this phone isn't getting the right amount of attention that it deserves. ATT needs to get there crap together, they have a horrible track record when it comes to releasing new products and educating employees. Is it really that hard to drop knowledge about an upcoming phone?

fiffreak99 says:

Went to the store in Brea, CA, they sold they sold out in 15 min this morning.

lancguy says:

Update to my earlier post, I've been using the phone now all day, playing with the tiles, installing some aps, making some calls. I got to say that I love my 920. It is so fast and I haven't had an ap force close all day. Nor has my phone randomly reset. The phone feels light to me, but I'm coming from an HTC G2 which is a small brick. I like the size of the phone, it feels great in my hand. I love the display! It's so smoth and sensitive to my finger. The camera is awesome.

Back to my instore experience, they only had a few of the black and white colors and no charging plates. It will ship by next week. I saw 1 black on display for both the 820 and 920. HTC was missing. And all the reps had microsoft shirts on today. I was happy they didn't try to steer me to an andriod or iPhone, they knew about the 920 and the guy that sold me mine was very familiar with the system. He had a 900 he said. They even had the speakers to pair it with, but at $200, that was more then I could afford today.

The bigest problem I had today was with T-Mo. I ported my number and had to call in for the pin number. They tried to pawn a GIII on me and give me $10 discount a month. I told them I wanted a W8 phone. then they tried to talk me in to an 820 or 8x. Told them nope, want the 920. So stupid me, forgot to write down my account number before I left for my local corporate store. I called in from the store, and they refused to give me my account number. They knew why I guess.

winfreak says:

Not yet, my country will get the HTX 8X end of November and the 8S early December

sickleykey says:

I got my new Black Lumia 920. Reached the store at 10 AM, promptly at the opening time. The store was empty and the sales staff was loading demo software on the Lumia 920 demo units. They were all in Windows 8 T-Shirts. I upgraded my second line which was 1 year into the contract and they charged me 222.95 which included the device cost. After everything completed smoothly, the sales staff took a picture of me with them and said that i was their first customer of Windows 8 phone. I am a very happy and very proud owner of new Nokia Lumia 920.

PeadarWagon says:

So I preordered in the store on the 7th. They asked where I wanted it shipped. I said I wanted it asap so please let me pick it up in the store on Friday. So 3pm today rolls around and I call them asking if they came in. They got a shipment of black ones but not mine. I had a bad feeling about this so I went to the store. Sure enough they had some black ones in but not the black and cyan ones that I ordered. In fact mine hadn't shipped yet. The only way to get my phone today was to cancel the order and buy one in the store. Man do I love this phone! I'm typing on it now. Anyway my wife will just have to wait because apparently the store doesn't even know when they will get the cyan phone but with our preorder we should be among the first.

preriz says:

Picked up my Nokia Lumia 920 (black) today! I made sure to arrive before 10 AM at the store. There was no line, so I decided to spend another 20 minutes in the car. Once the 20 minutes were up, I got out and fonud 5 people waiting in line outside the store!! Luckily/Unfortunately, they were there to check out the phone, but not to buy. Once I entered, I inquired about the stock and they said they received a few yesterday, and a couple of them were on the display. Once I played around with the 920 for a bit, all doubts in my head were clear about going with 920 and not 8X (which they didnt have any in stock anyways). So, I requested the store agent to activate one for me. While waiting I inquired about the free wireless charging pad, and was told that it was online offer only. But then, I had my WPCentral app handy to bring up the article discussing this deal :). Once the agent was convinced, she was able to discount my phone for $50 and added in the charger for the same amount. As a customer, I am still happy. I was also informed that I was the first one to buy this phone in the store and they have only 5 more devices left! Good luck to rest of you folks!!

Shrek4685 says:

I preordered a yellow 920 yesterday. I went in my local AT&T store to see if they had any in stock. They only had black and white. cant wait to get mine in the mail!.

jh20001 says:

The location by me has the 920 but only in black and 2 white handsets left. I couldn't do it in-store though as I am grandfathered into an older data/txt combo plan and because of that I have to once again do it over the phone because the stores still don't have the ability to move it over (their systems are a simple version of what their call center uses I guess). At least this time they didn't give me the typical "in order to upgrade your phone, you HAVE to upgrade your plan" which is always a lie heh. Oh well, I will wait a little more to see what others think about the phone first as on the outside looks like a toy to me. Very plain...nothing exciting at all. The inside however is great. 

MellyMel86 says:

Certainly jealous of all you guys who got yours today. Mines still on a USPS truck.

MerlotC says:

Dont feel bad....mine is still processing :(

Ck Chan says:

I upgraded my phone to Lumia 920 this morning from ATT and got a free remote charger . Just received an email from ATT and the phone had been sent out.

LegitJoe87 says:

The store I visited had multiple 920's in White,Black, and Red. No 8X's. I got the White and my charger will be shipped to me. There were three other people who bought the 920. The staff seemed really excited about them. I had a great experience. I ended up paying $300 for it with an early upgrade.

Went into the atnt store about a half hour after they opened. The whole staff was wearing their windows 8 tshirts. I told them what I wanted and I got the Lumia 920 (black). Sales rep told me, "you're the first person in Marquette with this phone.". They didn't have the chargers in stock but he took my number and told me he'd text me by the end of the day whether they came in or not. He said if they didn't come in today he could reserve me one when they did come in or just order one for me and ship it directly to my house. He texted me back a few minutes ago with the news that they didn't come in yet, so I told him to ship one to my house for me. Been messing around with the phone all day, very impressed.
I was very surprised they gave me 23$ to give them my old phone (focus). I figured I didn't have any need for it so I decided it was a good idea to get rid of it so I got 23$ off my new phone.
I will say I was a little more knowledgeable then the salesman was on the phone , but it didn't matter to me. I will say the phone seems a little slippery to me. Maybe I'm just not used to using a phone without a case.

I almost picked up the Nokia 920 but still mad at windows for not having at least the most popular apps.  No instagram, no phone.  I think i'm going to get the galaxy note 2.
 

wpbazaar says:

http://www.pcadvisor.co.uk/news/mobile-phone/3410122/windows-phone-8-as-...
Based on this buying intention survey (UK) it seems likely that WP will get all the apps sooner rather than later.

Yeah, 2 months or a year from now.  Don't feel like waiting to find out.

kid_fou says:

Got my black 920 today! Upgraded from an iphone 3gs, and I must say this phone is awesome!
 

Gken says:

Best phone ever made! this thing is amazing the screen is rocking, camera better than I ever imagined.

Emilin123 says:

i want the Lumia 920 so Badly!, no words here in Latin America :(
maybe 4 or 5 months

chad08er says:

Yep, black lumia 920 on the way switched to AT&T.Free charging pad even:)

dandrayan says:

My local AT&T store (Tempe, AZ) sold out of of red 920s literally two minutes before I asked for one. The sales rep told me there was nearly a dozen people waiting in line outside before they opened and I saw at least 5 more sold while I was waiting for my turn to be helped in the store. It was a really busy morning at this location!

But the wait was worth it, the Lumia 920 absolutely flies after living a year and a half with my trusty old HTC Arrive. I've already had three people notice and ask about the shiny new phone this afternoon at work too.

LCARS says:

AT&T Store in Cumming, GA has 9 White, 4 Black, and 0 Red Lumia 920s. We just purchased 1 red, 1 black, and 1 white Lumia 920. All of the employees are wearing Windows 8 t-shirts and then employee that helped us was very enthusiastic about the integration between Windows Phone and Windows. As a Lumia 900 owner, I love the 920. It feels so much sleeker than the 900.

 

mysterioso74 says:

had to order online for the color I wanted was not in stock...boo hoo, but it will come in to 3-5 buisness days.  I had to leave Sprint :(  they just refuse to support Windows Phone and was tired of waiting for years now... so the 50 would come in handy because their is a big monthly pay difference...but the price of 99 dollars did help with the transition... 
 

alphacc82 says:

Ordered wed morning, but had bad luck with premier as order didnt even ship out thursday night. When i was able to cancel i canceled and decided to pick up in store in Lancaster PA. I was the first one when they opened and picked up a lumia 920. Unfortunatly i dont get a wireless charger :( but overall satisfied with the upgrade from the L900! At this point all stores in area have limited stock!
 

Montpbm says:

That phone is awesome!!!!!

someoneinwa says:

While playing with the new 920, I notice two photos and a video already on the Camera Roll. One was a shot of a Nokia camera test poster. The other photo and the video were of a Nokia employee clearly testing the front camera. I don't want to post the pictures because the employee's name badge is clearly visible and I don't want anyone getting in trouble. Has anyone else found a similar surprise from Nokia?

MrVol84 says:

Ordered my Cyan 920 today! was gonna get the glossy Yellow but after playing around with the glossy White i realized that the grip on the matte devices felt better in the hand. Can't wait til I recieve it in the mail. I'm finally glad that I now a Windows Phone that both looks great and has impressive hardware specs to brag about. :D

TigerMyth36 says:

I ordered a red 920 online Wednesday. The site said it would arrive Friday. It didn't even start processing until last night and it is still processing. I even paid for express shipping to make sure it got here by the weekend and yet it hasn't even left the warehouse. I wasted money on the shipping and when I called I was told they had no idea when it would ship.  :(

Maximus21jr says:

After calling about 10 different AT&T locations except the usual one I go to I thought that the prospect of finding an HTC 8x 16gb was slim. I started losing hope after the clock turned 1pm and I still did not find a single store that had any in stock. I was curiously surprised however to find out that my usual store indeed had an HTC 8x in stock- a 16gb version at that! It was as if the awesome device was waiting just for me :D! Did the upgrade on one of my lines for 199.99 and my collections is complete! Windows 8 on my desktop, Microsoft Surface and the 8x :D Hopefully developers get behind this vision and really give Apple and Google a run for their money!

mammaldood says:

Got my cyan 920 delivered today after many headaches. But those don't matter at all now. I love this thing, and the cyan color is ridiculously good looking.

sym1a1a says:

I got the 920 first thing this morning, store staff actually didn't even know they had them, unbelievable, didn't have or know about the charging plate, and when I asked they said that it wasn't an att promo at which I said oh yes it is its on the att website, she pulled up the website, then went to talk to her manager, came back and wrote on my receipt owed a free plate when they come in lol. The only positive thing I can report is that they did have a huge wall mural with the 920 that covered one entire wall, but no phones on display and no 8x's in stock, there were about 15 people waiting for the store to open, and a few were upset that they didn't have the 8x and had no idea when they would have them, oh and also they only had black, no other colors, no biggie for me since that's actually what I wanted but a few were quite upset. Very poor launch to say the least!!

Renjielu says:

Just came back from local store, and I was told since I have preordered two days ago, I have to wait for the shipping, can't pick up!

lum1a says:

Got my preordered cyan 920 just after lunch and wife was so impressed that she wanted one but all the local stores were sold out. There was Nokia rep in the store to look at the interest and he was happy to see my cyan and that we wanted one more but he said they did not anticipate such demand and that they were sold out. After almost an hour of calling multiple stores, found one white 920 in another store and wife was happy to get it.
PS: None of the stores in our area had the 8X even for display.

Mr. Tofu says:

Talk about how LAME at&t is; walked into the Torrance CA at&t after work around 3pm. Not a single WP8 device on display. All the service reps were wearing their WP8 shirts, thank goodness. but no hardware on display. Nokia signed an exclusive deal for this??? LAAAME

PittaMan says:

I ordered online Wed morning real early. Had no problems with the upgrade and was prompted for the free charging plate. Sadly, I ordered Yellow and have to wait till next week for some unholy reason. But overall the experience was great. I can't wait to get the device!

blackhawk556 says:

got a nokia lumia. awesome phone. low light pictures do look great.  the store were i was at today was packed.  not everyone was buying windows phones but rep told me they have been selling a very good amount of phones throughout the day. 

Stonefree says:

I went to my local store super early to be safe because I didn't know how many they would get in. All the people waiting were waiting in their cars bc It was freezing. I got out and waited by door when a couple started standing by door. Then a lot of people started to show up. Some guy decided to start standing in front of the door like he was going to go in first, I didn't think too much of it until doors opened and AT&T worker said you (me) will be after this guy bc he was first; I guess because I wasn't humping the door. But I said, Uhh no I was before him. Then the guy decided to start saying he was there first, he was just waiting in his car. I said, the hell you were, you weren't the first to pull up and you weren't the first to be by door so I don't know wtf your talking about. He kept arguing his case and I just said I'ma punch you in the throat if you keep talking bullbutter. He kept mumbling but all I know after that is I ended up walking out of the store with my 920 first  (mad max black) and apparently I'm getting my free charging plate in a few days (they didn't receive any and had to order for me or something). Wasn't trying to start an argument over a phone like it was a big deal but I can't stand people who have nothing but bullbutter coming out of their mouth; plus I wanted my phone I've been ready to get off iphone. Still exploring and learning 920 though. The vibration kind of bugged me a little so I turned it off and there still is a slight movement when I press back. home or search buttons on bottom.... Is that normal? Also other question I have is those same three buttons glow like an off white glow, eggish color, straight on but whiter at an angle... Is that normal? I took a picture of it with my iphone 4 and straight on its bright white like in pictures online but still seems off white in person. I know my eyes aren't messing  with me though. Other than making sure those things are normal, pretty sweet phone so far. Picking up iphone 4 after handling 920,  it feels like a sissy phone. Overall pretty pleased with 920, unless i find out those buttons moving when I press them and the color isn't normal; really don't want to have to go to AT&T store again for awhile. If someone could let me know. Maybe I should of tried AT&Ts model phone but I didn't want to waste time at the moment, was ready to get home and then try it out.. A few things I'm still getting used to and a few things I wish were different that people already mentioned in other articles posts but overall pretty pleased with phone so far.

Rodhouse says:

I also noticed the off-white buttons, basically my only complaint. 

I was shocked on how good my experience was with ATT and my Lumia 920. I went to my local store around 10am and picked up one. I was the first customer to purchase one from the store. I live in a smaller sized town/city so I didn't have to wait in line. I was surprised when my sales rep knew about the phone and how WP8 works. My local store didn't have the wireless charge pads but my rep ordered on for me. I was in and out of there in 10 minutes. Good customer service and glad I got my sweet Black 920. Very impressed with the build quality 

CmosError says:

My fiance and I were the first in our state to buy them at a retail store :) red 920 for me and she's got an 820

bhinesley says:

I got a white 920, my wife ordered a yellow 920, and they had to order the wireless chargers as they don't carry them in store.  Traded in my BELOVED 1st gen Focus and got the 920 for $60!  It's a BEAST of a phone.

erzhik says:

Went to the Microsoft Store, they had all colors except yellow and cyan. The problem was that they didn't advertise the phone, they were hiding them under the table. So only those who knew about it got their hands on them. This is pretty god damn stupid. The entire store was filled only with Surfaces. It's like Microsoft doesn't even have faith in their own platform.
Went to the AT&T store, they didn't have any in stock but then I noticed something beautiful. The manager at the store had a Lumia 920....in yellow! It is absolutely stunning in yellow.

seita says:

I went to my local AT&T store in the mall today to pick up a 920 for me and my girlfriend. I called a day earlier and they told me they had black, white and red colors available but couldn't give me the number available for each. I got there around lunch time (for my girlfriends lunch break) I opted for the black 920 (gotta have a matte finish) and she desperately wanted the red glossy 920. Once I got there, only two black 920's were left, and I was told that there was only one red 920 in stock from the beginning.
The transaction was a bit messy because their system was down and I had to activate my phone through the rep's personal cell, but it's working and I couldn't be happier! Luckily for us, I got another AT&T store nearby to reserve a red 920 for my girlfriend once she's off work. They had a much larger stock than the local store.

jeepguynola says:

Finally got my red 920 at the third store in New Orleans, great guys at Clearview store who knew what they were talking about. First store at Elmwood had no clue, empty displays for the HTC 8X and a Lumia 900 mislabeled where the 820 should be. I told a couple of people who said they were under a "reset". Sucked bad for first day of awesome product.

Rodhouse says:

Really, really nice phone! I just switched from the iPhone 4 because I wanted to try something new and I'm totally glad I did. The entire phone experience is so fresh and exciting, like discovering your new favorite food. I can't wait to show it to my iPhone buddies. If they're not impressed its because they just signed a two year contract they can't get out of. ;)

tlo07 says:

I got mine today at Best Buy.  I had $30 in rewards points to use so it was pretty cheap.  Of course, they aren't giving away free chargers like AT&T so I'll try to get one from Nokia.

Joel Armas says:

i pre-ordered mine online... cant wait and went to my local ATT (Waipahu , hawaii ) store today to have  a closer look...but none of the 920 & 820 on display....  Nokia and Microsoft pushing hard this phone but  ATT look like they dont even care...

Goodeye says:

Yep I picked up the Lumina 920. I'll admit I was ready to write off Windows Phone completly, even having been a faithful user for the past two years.
Last week I got too anxious and couldn't wait to upgrade and had upgraded to the Samsung Galaxy S3. I have been using that for the last week. HOWEVER yesterday I had a co-worker who had gotten his shipped to him and it had shown up a day early so he had it at work with him since we both work nights. I compared the two and was set on coming back to Windows 8. Windows 8 paired with the great hardware from Nokia I feel bad that I strayed.
I picked up the white one. I called my local store and was told all they had left was two black ones. I was cool with the black though I was kind of wanting the white. However upon getting into the store and starting the exchange of turning my GS3 back in I found out they had 1 white one left. I picked it up and don't regret it one bit!

They ordered the charging pad for me which I should have next week. I love the heft and build quality on this phone. Samsung uses plastics too but theirs feels cheap this feels like high quality. They could learn from Nokia.

On a side note my local ATT store (At Gilbert Gateway Town Center in Mesa AZ) suprisenly had quite a few units when they opened. They told me they had around 30-40 people in line at opening. Sold out of their shipment of 8X's (though they were expecting more today or tomorrow) and only had the 3 Lumina 920's left and a few 820's.

giffis says:

I got lumia 920. All the stores lumia 920 has limited stock. One store in capital city mall in Harrisburg had it. I went there but I was so much disappointed the way at&t displayed nokia. Both phones were dirty. I asked the rep why there is dirt and bubbles on the phone. He said we cleaned using cleaner and it is left in that. I told I am a windows phone fan we want it shown the way it should be. He said "you are more than welcome to clean it". I felt so.sorry for nokia engineers. All other phones in the store is crystal clear. Only nokia they sprayed something and make it ugly and muddy.  I saw a person just came and looked at it and didn't buy. No wonder they had it in stock. This store is inside capital city mall, Harrisburg, PA.  I  came home and purchased online.

Booston says:

My store had sold out of Red, White and only Black was left by the time I got there around 4:00.  We saw 3 other people buying them while we were there and the guy said they had sold over 30 today.  The funny thing is he said he was only told about the phone this morning and they handed out Windows 8 t-shirts for them all to wear today too.   I notice 3 of the employees had them as their personal phones and they seemed to be pushing them to everyone that walked in the door.
 

chadwick611 says:

Got a Red 920 today and love it.  They didnt have it at the first ATT I went to but they called other stores for me and found me one! so happy with this beauty 

distearth says:

I was out front at 8:45am, alone. AT&T opened the doors at 9:00. Everyone whearing a blue windows phone shirt but they didn't seem to know much about them. I walked out with a white 920 at 9:20.
No wireless chargers in stock but they said they would ship one to my house, (I got a shipping confirmation @ 1:00pm).
They had white, red & black, I really liked the matte finish on the black and almost got it but the white is a little more friendly looking. It goes well with the silver lettering and either light or dark theme.
I've been holding it all day and just turning it on just to look at it. I tried out several Nokia apps and the Drive+ was awesome but be warned. I had moved away from the Drive App at least over 2 hours. I was driving home listening to music from the phone in the car when, BING BING!!! What the hell was that! The Drive App was still running and told me I was speeding... (So, that's why the battery went down so quick...actually a relief). Double tapped the back button and all is well.
Charleston, SC

czhoume says:

I ordered mine red on 7 th and it's still in processing now!!!??!?! Is there a place to file a complaint? Why on the earth they put deliver on 9th on their web. If you can't why not start preordering earlier like 2 weeks before the lanching? So sad that 920 is exclusive.

TigerMyth36 says:

I agree. They are liars. I too ordered on the 7th and received a confirmation on the 7th. If you look at my order online, it says I ordered on the 8th. Balderdash! 
It has been processing since last night or sometime yesterday.
If they can't deliver on time, the darn system should at least UPDATE the delivery schedule!!!  Grrrrrrr!

MerlotC says:

I also ordered on the 7th and its still showing processing. Was going to cancel but my local store was sold out of red ones by the time I got there so I'm resigned to waiting till next week.

Benny1434 says:

I am actually waiting for Amazon to stock the Nokia Lumia 920. I currently have some gift credit with them which would make the purchase pretty easy. Cant wait to get it in my hands!!
I will be purchasing it no-contract price. I am 100% happy with Nokia's decision to price it at $449 no-contract!! That is actually $50 less than I was crossing my fingers for it being! I would love to see the Cyan version in person before pulling the trigger on that color but I have a feeling that it will be beautiful. Hopefully the Microsoft Store near me will have one on display that I can play around with. I did notice something though. The Microsoft Store online has the 920 available BUT they currently have it listed for $499, strange...

vicious2500 says:

Got my Nokia Lumia 920 after work worth the wait

jahirsino1 says:

Just ordered my white Lumia 920 online. I was able to take a look at the black, red and white Lumias before ordering at the ATT store in Elmhurst IL (Chicago west suburbs). They have plenty in stock if you guys are looking for phone in the Chicago west burbs

DropPass says:

Got ours!  A red one for my wife and a white one for me!

Rodhouse says:

Damn! I just realized my unlimited data plan for iphone was deactivated. I chose to keep my existing plan at the time of checkout but when I activated my phone the data and text messaging were removed leaving me only with the minutes plan.

zshakoblah says:

Im getting a Cyan 920 this Sunday

wpjoe says:

Got my cyan 920 today and have to say it exceeded my expectations right from the start.  I have enjoyed my black 900 but honestly the quality and design of the 920 is what I was expecting from the 900 which while solid didn't quite hit the mark.  The curved screen of the 920 is just damn impressive, you just want to keep touching it.  Haven't seen in-person anything like it to date though I believe the N9 had this.  Screen resolution is outstanding.  Even the death rattle haptic feedback vibration is now perfect.  Now I want to hit the back button instead of cringe.  Weight difference just a bit noticeable thought the size difference isn't.  Overall I was surprised the 920 is actually more comfortable to hold than the 900.
Nokia, great job.  Seriously, just a beautiful piece of work.

captian nemo says:

Checked out the 920 at the AT&T store in Newport Mall, Jersey City. They had a black and white 920, a black 820 and a blue HTC 8X(8gb). Told that they had stock of the 920 and 8X stock will be coming next week. About the phones, the 8X was very light and a bit narrower than I expected and the 920 felt quite large and a bit heavy. Colors looked natural on the 920 and the 8X looked a bit washed out. Refresh rate on the 920 was kind of a disappointment, scrolling was not blur as advertised. The 820 looked very nice and confortable to hold, since it is a AMOLED colors really popped, resolution is still quite bad and text was a bit blurry same as the 900. I can't make my mind on what to buy yet, I was seriously considering the 8X, but think HTC didn't price it aggressively as Nokia. Maybe I'll wait for the ATIV before taking a decision.

bt66 says:

I am on cloud 9. The waiting sucks though. Just ordered my Cyan 920 . A cool CSR @at&t gave me an early upgrade for $99 bucks. Wanted to get a Red one but the shade of red when I saw it in store was not to my liking. White too glossy . I hope I like the Cyan. My 900 will be on Ebay pretty soon. Thank you At&t. But I have to say At&t Nokia & MS f####ed up the launch big time. MS stores font even have them on display for the launch. How dumb is that...

jfrancejr says:

I got a Red Lumia 920 today! I preordered the Yellow one from Best Buy. I knew it would be out today and went to the store early. They didn't have any in stock yet. I was of course disappointed. I then drove around to find an AT&T store in the area (google maps only "place" was a permanently closed location.
I almost gave up searching and decided to head back to my home area to go to work when I found the new AT&T location. I don't think many people new this one was there. There was one other person in the store. They were getting a white Lumia 920 setup. It looked awesome! I asked the rep if there was a white one available. Turns out they didn't get many at that store - no more white. I asked to then see the black one realizing that I'd never even seen this phone physically before.
The black one was just black. Pretty boring. There was no yellow either. Just red. The red Lumina looked to obnoxious online so i was reluctant to take a look at it. But I did - I wanted to walk out with a Nokia Lumia 920 today before work!
I was shown the red one. Whoa! Not bad. Red but not too red. Not boring. It looked pretty hot.
It was different enough from other phones I had. I wanted it. The guy the was buying the white one wanted it too but was told there was only on in stock.
That was it.
"Give it to me!" I said the sales rep. To keep the same phone number I had had to call T-Mobile customer service. I'd been using a Samsung galaxy S for a while. I had to leave them after around 8 years of being with them.
It's too bad. I was glad to be able to tell the customer service rep why I was switching. So that maybe they might get the phones that many people want in time so that they don't lose customers. Not having the Nokia Lumia 920 on launch day was the last straw for me after many many years of putting up with not having an option of many phones I might want.
This phone is sick. I love it. It's heavier for sure and feels solid. Love the screen. I 4 other people decided they wanted to switch their phone to mine after seeing the smooth motion the camera, the beautiful screen and the gorgeous shape and color.
Now that I'm off work, I can finally be able to discover what my phone can really do.
Next up - cancel my preorder at best Buy.
 
 

I went to the Verizon store to per order a new Windows phone 8 device.  I was still unsure if I wanted the 8x or 822.  
When I got to Verizon the guy could pretty much care less to help me.  I was there to upgrade my 1 year old HTC Trophy.  He first quoted me the new contract prices and then told me I would have to pay full retail.  I asked him how much it was to break my contract and it was $240.  
 
I went to see how much deposit and all total cost for a 920 would be.  The AT&T guy was more than helpful.  I did like that they all had Windows 8 shirts on.  I gave them all my Verizon stuff and they quoted me $100 for the phone with the wireless charging pad.   The charging pad had to be ordered.  I did not have to pay a deposit.
The AT&T people were very enthusiastic about the Windows Phone 8 devices.  I work in a smaller town outside of a decent sized city.  That store had 20   920's this morning.  They had a couple people there when they opened.  When I got there on my lunch break I got the last black one and they had a red and white left.   
I really wanted a cyan but they were not available today.  I decided to go with the traditional black and just put a case it.   Maybe a couple different colors.

Kimberly T says:

My experience was good, I went into AT&T store and WP8 posters were around, most employees wearing Windows shirts, and they had the lumia 920 and 8x on display, I was happy to see that. The one who helped me out was also trying to get others to buy wp. They helped me fast and asked what I wanted, told them the white lumia, she got it and I bought, did have to talk to her about the free wireless charger though, she had not heard about it and was happy we told her. Overall it was a good experience. 

castewa88 says:

I bought the 920.  The wanted to handle the 920 and 8X before purchasing.  The first store I went to didn't have the 8X, but called another store in town that said they did have the 8X.  When I got to the other store, the actually didn't have the 8X; so there was some confusion there.  I wanted to get a phone today, so I went ahead with the Lumia 920.  There were no accessoreis on display, although thee sales rep did find a case in the back.  My charging pad will be sent to my house.  The "launch" would have been more powerful if everything had really been ready.  My voice mail wasn't working at first, and it took a 35 minute phone call to AT&T to get that resolved, but it's all working now.  When the VM was not working, the message it would give me was "Voicemail isn't configured.  Please enter again your voicemail number and try again"  The period was missing after the word again, which made this screen even more of a letdown to look at.  The OS really is so polished that this minor mistake really stood out to me.

link815 says:

i pre-ordered on the 7th when the store opened and specifically asked if i would get the cyan on friday, because i knew it was online only, and the manager said yes. turns out that they just shipped it tonight. not sure if i'll get it saturday or monday.

zeke009 says:

I had a great experience picking up the Lumia 920 today, it did take 2 attempts though.
First attempt I was at the AT&T store in the Eden Prairie Mall (MN) just before open and the only person standing outside the store.  I had a return in my hand for my wife and saw that store open early.  I wandered over there it took no more than 5 minutes, when I got back to AT&T it was a 2 or 3 minutes past open and there were 5 guys in there already to the single AT&T rep.  Reinforcements were coming at 10:30, but I had to leave to pick up the Mrs.
The nice woman who checked me in asked for my name and the phone I wanted, she then set one aside for me when I made it back to the store (about an hour) later.  It turns out I was one of the easiest upgrades of the morning due to me already being on WP7.  The other customers took awhile because the reps had to transfer contacts and data from other devices.  The only device mentioned by the rep was the iPhone.
Very quick and very easy when I look back on it.  I didn't mind the original line and having to comeback, if they had run out I would have waited to order it later.  They did not have the charging plate on hand, so that is in the mail and my tracking # for that arrived tonight.

wharfratg says:

After some contemplation and another hand-to hand comparison between the 920 and the 8X, I went with the black 920 and a membership to the gym.  I'm glad I had the chance to fondle both phones before deciding.

bsd107 says:

I bought a Black Nokia Lumia 920 at the Microsoft Store in Palo Alto, CA.  I did get hold of the AT&T WIreless store in Palo Alto by phone, and they had some in stock, but the guy on the phone told me there were ten people in line (that was at 5pm).
 
Anyway, the Microsoft Store had Black and Cyan available in store (I didn't ask about other colors).  There were none on display.  When I called today (11/9) around lunchtime the guy on the phone said they were basically receiving stock and had "limited quantities" of both the Black and Cyan I was asking about.  He recommended I call again before driving there later to make sure they hadn't sold out.  When I called back around 4pm, the woman who answered said they were expecting to receive them next week, and she didn't know they were already in the store - she did check when I told her about the morning's conversation, and she apologized.  They still had both colors available when I got there - frankly, I got the impression that I was the first person to buy one at that store.
 
When I walked in, no advertising of the phone, and NONE on display (they still had all the 800 colors on display, though, so I checked out the cyan that way).  The only sign they had the phone was one employeed trying out the Red Lumia 920.  There was an ATT rep in store and I think he was training her and a few other employees.  But, frankly, although that had no difficulty selling me the phone I wanted, you would have no idea that these phones were in stock somewhere in the back.
 
(I also asked if they had any Nokia accessories, to which they said no, but later I found the Monster Nokia Purity in-ear headphones on the shelf and bought those soon after.)
 
Of course, Palo Alto is as close to Apple country as a Microsoft Store can get, so I'm not surprised there was no WP8 activity in store that day.  But they certainly were doing NOTHING, NADA, ZILCH to promote WP8.  In fairness, the lame system of carriers we have in the US does not make that easy - I would guess they are waiting for a critical mass of phones before they roll out the WP8 displays.
 
Oh, I almost forgot.  The sales rep told me that at both 4pm and 5pm this Sunday they are doing a free "getting to know Windows Phone 8" walkthrough demo and Q&A for new owners.  Apparently they will even hook up one user's phone to the giant screen in back.  I may actually go to this just for kicks - although I'm pretty tech savy, maybe I'll learn some cool trick I hadn't figured out.
 
Anyway, for those who want the colors that ATT does not carry in their stores, know that Paul Thurrot reported on his last podcast taht the Microsoft stores intend to carry EVERY color of the 920, 8X, etc., in their stores.  Clearly with the 920 I found that they were carrying Cyan which ATT only sells through the mail.
 
One last comment: I wanted to get the 920 on 1-year Contract for $349 that AT&T sells online, as I could then upgrade in a year or switch to Verizon.  However, at the Microsoft Store they could only do No Contract or 2-year Contract.  I called the AT&T Wireless store, and they told me the same thing.  They both said that this is only a limitation in their in-store retail activation systems, and that the only way to get 1-year is from ATT directly on their website.  Anyway, after doing some math on the early termination cost if I terminated in one year, it basically works out the same due to the really low $99 cost of the 920 on 2-year contract.  So, I went with the 2-year knowing that I could cancel in a year and own a ~$200 termination fee which is basically the difference in phone price between the 1-year and 2-year contract price.
 
The phone does seem big at first, but I'm a big guy and it didn't worry me.  Compared to my iPhone 4, it's pretty close in weight.  Put the Apple Bumper case on the iPhone 4, and the weight is identical.  BUT, the 920 is bigger and you notice that.  But within 30 minutes it was already feeling really natural.  Honestly, I was agonizing over whether to wait for the Oddessy in the hopes it was thin and light like the ATIV S.  But this phone is NOT too thick.  The feeling of the size comes from the width and tallness of the case, not the thickness, and it does feel good in the hand.  I'm glad I bought this.
 
It is truly amazing how much crapware ATT puts on this device.  Thank Bill that we can remove it all.  I mean, these b@stards have the gall, on the Lumia 920 no less, to put the ATT Navigator app right next to Nokia Maps and Nokia Drive on the Start Screen.  Can you believe that?  Trying to get you to pay $10 per month to use an inferior nav app from ATT when you essentially already paid to have the Nokia versions already in the phone?  I counted no less than 6 ATT apps on the Start Screen.  Two of them in giant size.
 
In their favor, ATT does have free The Weather Channel on the phone, and you can also get for free a Slacker app from ATT.

ymcpa says:

went to the store in woodland hills in los angeles and they were sold out. they said they had an initial stock of 20 phones. they placed an order for me and said i should get it by middle of next week. the sign by the store display said that you get a free charger with purchase. they didn't have chargers but ordered it for the customers. i will call some pther locations tomorrow to see if i can get any sooner.

pipadee says:

I went to the store right after school and they were sold out in the color i wanted (white)! The guy told me they only got 4 white ones and there were only black and red left. The store didnt even have the HTC's. I'm going back tomorrow to see if they get any more in stock.
Sidenote: i think its kinda bad how Microsoft/Att can't get their act together...it's the release date and they got 4 phones [in one color]?! For how much they've been hyping all this up they really didn't have it together. Granted, many people don't get WPs but if they need to be competeing with Apple they need to get people lining up at 6AM for these phones....understocking on the release day is definately not the way to go. 

prashant45 says:

I want that... lumia 920 badly.

Mad Strings says:

Got my new cyan color. Had an issue getting the device to activate but now it is set up with all my apps downloaded. Saw Sid Meyers Pirates and Shuffle Party were not in the marketplace, and I am disappointed by that (online it says the Lumia 920 can't support it with the hardware, but somehow my LG Quantum could). As others said, best low light camera, but daytime pics were fair to mediocre (but a patch has been mentioned by Nokia execs).
The phone is a little large, but fine, and I mean my hand is a little too small to use the phone with one hand (but most people use both anyways). For the extra 10g or so from switching a LG Quantum to a Nokia Lumia 920, the Lumia feels lighter. That is not a typo, the Lumia does feel lighter.
OS is the best in my opinion, but I still miss some games that are on iOS. And because I thought I wouldn't have LTE coverage, I am excited to report I am covered quite well with it and it is fast (a few months ago, LTE phones at the store were on HSPA+, and my town was never announced by ATT).
Price is a steal, especially with the free wireless charger (only wish they color matched instead of the generic black for everyone. Apps are quicker to load than WP7 and my iPod Touch 4th Gen and little zippier than the iPhone 4S. As I just got the phone, I can't tell you battery life. What I can say is when I downloaded over 30 apps at the same time, the top of the phone went from hand temp to a slight warmth (not as bad as most WP7 devices got, my LG Quantum got really hot (any hotter and it may have left a burn mark)). I hope that this helps anyone thinking about the device, my advice: buy it now before it goes up in price (ATT listed it as $199 on the website with an instant $100 discount, so it may go to $199 soon) and make sure to buy it while it comes with a free wireless charger.

Loiselle says:

My store had a good amount of devices on hand, bith the 920 and the 8X. Black and white only for the 920, but I didn't even inquire about the 8X.
The same lady who took care of me on the 900 launch day was there again, and gladly helped me out. Saying she wasn't surprised to see me there again! My girlfriend let me use her upgrade to get the 920, and she gladly inherrited the Lumia 900 from me.
There were a few others in the store, checking out the new line of Windows Phones. I don't know if any were stepping up, but those who were looking at them had lots and lots of GOOD questions for the AT&T employees. And, contrary to what I have read, they did a great job answering them.
All in all, another solid effort by my local AT&T corp. store. In and out in under 10 minutes from start to finish. They make it easy to shop there.
Now, onto the 920. Great screen, the WP8 OS is insane. Lightning quick, beautiful, intuitive. The device IS NOT HEAVY. It's solid. It's sturdy, it's stout. Feels great in the hand. Anyone who thinks it's too heavy must have been using featherweight phones. It's not that much heavier than the 900 I had, and it's actually lighter than the Dell Venue Pro. Phenomenal phone all around.

haganistic says:

order by phone, and my order has been cancelled twice - no reason given. I am so furious!
 

e94mli says:

Preordered a red one on the 7th but still says processing. Checked with AT&T today and response was that they don't process orders on the weekend so I should wait to check my order on a week day... Also wasn't possible to cancel an order on the weekend so I guess I'm stuck waiting. Could have gotten a black or white instead since they seem to be in stock in NYC in the big stores.

phillydet000 says:

My experience has been pretty crappy so far.
I walked into my AT&T store and was able to get my hands on the glossy red (wanted Cyan, but didn't want to wait).  Used the phone for 3 hours and it froze up and died.  Was totally unresponsive, so I took it back to the store for a refund.  Ordered a Cyan phone later in the day online....who knows when that will come.
Quick review of the phone though:  Thing is amazing!  I too was a little worried about the weight after all the press it's recieved.  I honestly thought it felt GREAT in hand!  I'm coming from a Titan 2, so I'm already used to a heavier phone....but  the weight felt evenly distributed.  Unless you have your heart set on the glossy colors, I'd advise against.  As beautiful as it looks, its a fingerprint magnet!  I let a few of my friends play with the phone and once they were done, the thing looked NASTY!

WinObs says:

I was a Lumia 900 early adopter only to find out that the handset was going to be outdated later in the year and no upgrade option.  So yesterday (Friday) afternoon around 5 PM I chatted with an AT&T rep online and talked about that very thing, the inability of the phone to upgrade to the new OS, etc.  They made some notes on my file and told me to call the Customer Service phone number. I did that and no kidding within 30 minutes had the Lumia 920 at the in store $99 upgrade price ordered plus they waived the upgrade fee and the shipping cost. The phone left Memphis this morning at 5AM and is now on the FEDEX truck for delivery by 1:30 PM. I was in shock at how straight forward the process was and how helpful the CSR was. All I did was talk the truth about how the 900 had been left behind. It also appears they are not making me renew my two year contract, which I was more than willing to do, to get the new handset.When I call to activate it I will ask about the free charging pad or just go into my local store to get it ordered.After having read all the comments on this story the variety of experiences is quite amazing and a shame at the same time.

bt66 says:

My experience was the same yesterday. Have been using 900 since day one. I called asking for an early upgrade & voila & after 1minute on hold, it was approved including free wireless charger & waived shipping. She made a note on my account to waive activation fee once I call into activate. Very happy customer here. Got confirmation this morning, it's being processed & should get an email once shipped. Can't wait:-)

DavidinCT says:

No 920 for me, I would love one but, I have Verizon....

I got my White Nokia Lumia 920 yesterday and first in line!  I love it much more than my iphone and I can't wait to play around with the camera.  I love the customizable live tiles.  There is a face book page where you can upload screenshots of your unique live tiles and post the pictures and cinemagraph videos from your Lumia 920!
http://www.facebook.com/NokiaLumia920WindowsPhone8LiveTile
I can't wait to start taking great pics and posting them for iphone lovers to see.

XeroJC2000 says:

So I went to my local AT&T store and all of the reps were wearing Windows 8 T-shirts and in went in for was the first Win 8 phone purchase for there store and they gave me a shirt and a $50 card to use for in store purchases. It was awesome I would be interested if that enthusiasm kept up all day? Anyway loved my Samsung Focus and I love my 920 (so far) Can't wait for Skype's app to go live so I can use the video messaging capabilities with my wife who is still deciding which Win Phone to get.

brianlg says:

I ended up cancelling my bestbuy preorder, went to ATT yesterday and bought one in store. The preorder seems useless :\ Plus, at ATT you get a free wireless charger :)

dropp9 says:

Got mine yesterday after work in Seattle (no, I'm not an MS employee). Black 920. So nice. Lots of people at the store buying Lumias. Took about 2 hours before I got my phone and could finally take it for a spin. Store rep said they sold out of their first batch in a couple hours that morning. Only thing left was black when I got there, but they had red, yellow, and white earlier in the day. Another store rep told me they had 3 batches shipped in overall.  Talked to some people that said the other downtown stores were all sold out.
p.s. - The camera is awesome in low-light. My main camera is a Nikon D700 and the Lumia 920 is defintely in the same neighborhood for low-light performance. Impressive.

CarolynWPFan says:

The phone I ordered on the 7th is still processing.    Oddly, the replacement micro sim for Apple iPad has.  Thing is, I don't have an iPad. 

snakecharmr says:

I canceled my order I made on 10/21 at best buy and just went to the store to pick up. I couldn't wait and Best Buy had no idea when it would ship. I orginally ordered the yellow. But I will get a case so I just got the black I didn't want to wait weeks more.

czhoume says:

So the 920 is not coming with a normal small earphone like all the other phones?

cgold1 says:

I got the 920 yesterday but went to return it today and switch it our for the 8X, I just cant comfortably use the 920 with one hand and after using the 920 for a day will regretfully fork over another 100 for the 16gb HTC 8X. They were out of HTC 8X's though but said I could do it monday. So I'll be a Nokia user for a few more days.

TigerMyth36 says:

AT&T still couldn't give me any estimation of when my phone would arrive. I ordered on Wednesday. I also noticed that even though I was buying the phone the plan cost was the same as getting the phone on contract plus on contract you get the charging pad. So I cancelled the order.

jmazzei says:

Only slept 3 hours, battling anxiety over my much anticipated year long obsession with the 920. Free charging pad (yinz got me scared about that) 99 bucks, 32 gb, awesome camera, Nokia support and apps, sweet color choices.....NO BRAINER! ATT online showed me what stores in my area carried what colors...thank goodness for that, only black and red with red in only 2 stores with limited stock. I decided on red and planned my times and speech for when they say no charging pads! Got there way too early, lol stood in line by myself (don't think too many people care about windows phone as much as I do in Pittsburgh). Anxiety for nothing, I had the nicest customer service lady, who new more than anyone I have spoke to before at ATT about windows phones. Right to the point asked her about the free charging pad, online and press release, went and got the phone spoke with manager cause neither of em knew about the deal. Hooked up the sweetest phone I ever had, actually offered to sync my music, pictures, and contacts! Never ever got that before, she was actually helpful and wasn't pissed at me for buying a phone! Said they didn't have any charging pads but having one sent directly to me or to the store than overnight it to me! Again never had that much help before I thought maybe it was my exhaustion and I was expecting Freddy Kruger to pop out at any moment! Great experience, although no phones were out but they were working on that and I must say it was a bummer that at a launch they didn't have all the choices to handle in store. But here is the real kicker...she only charged me $54!!!!!!!!!!!!!!! I do think I might go back and address that cause it was such a pleasant experience. Also love the phone! Not really heavy at all...drama queen reviewers! Better camera than my titan and low light punches me in the face everytime! GEEKED!

cashcar1979 says:

Ordered a cyan Nokia 920 for myself and my wife grabbed a red 920.  Our local ATT store in Austin was pretty crowded, but helpful.

zekerrific says:

I went to the AT&T store this morning and there were about 200 people in line waiting to purchase one of the Windows Phone 8's. I went later in the afternoon and there were still about 50 people in line. I know this is just one account, but I think this will be a very successful launch.

bearsoxfan says:

Let me put in my 2 cents. I work in downtown Chicago, and didn't get off til 3:30pm. I called every nearby store and no one had them,in stock. Some sales people from various stores told me that they didn't know when it was being released. I finally found it at a store closer to my suburban home. Upon entering, i can see sales staff wearing their blue windows t's. The Lumias had just been put on display, no HTC 8x's. A guy in front of me patiently waited for someone to ask for a 8x, and they didn't even have it in stock yet. I asked for my 920 and the only colors in stock were black and white. No cyan, no red, no yellow. I picked up a white 920, and asked for the wireless plate. I was told that the offer was online only. I ended up having to call At&t and have them send me one for free. It was really disappointing to have such a crappy launch day experience for not just me, but so many others that were excited to get their preferred color 920, or HTC's

MrVol84 says:

Ditto. - I had to order my Cyan 920 over the phone and from the looks of my order confirmation I won't be getting a charging pad. #fail

Venom98 says:

I preordered my Cyan 920 online on the 8th. Thanks to the website the order was pending process 24hrs. I had the foresight to contact At&t who redid the order and added overnight shipping for free. This would mean I would receive the glorious Wp8 device on Monday the 12th, sadly that is not the case as Monday is a federal holiday and mail will not be delivered making me a very sad panda.

can anyone please tell me what is the minimum plan needed for the contract!!?? and details!! on at&t!! i live in houston!!

rich4A1 says:

I just went to a local AT&T store.  From their decoration they are a lot more focused on Windws Phone now, but they don't have a single 8X for display, just a giant poster.  There are to slots next to Nokia Lumias, I assume will be filled with 8X sometime later.  No one even came to talk to me when I was there.

BRIAU says:

Picked mine up on the 9th at a Microsoft store, a cyan 920, this thing is awesome!

Pinkopanter says:

Got my Red Lumia 920 yesterday. Love it. New to Windows Phone still learning. Switched from Iphone 4S. Always respected Nokia and had E71 while ago. I did not buy it because for the camera, i do not take pics anyway, maybe sometimes. 
 
But Nokia always impressed me with the call quality, great signal reception, perfect audio (Dolby) with equilizer. Not to mention the support from Nokia. I had HTC also, the toutch screen just stoped responding, my girlfriend's HTC also. So absolutely NO to HTC.
 
The Nokia phones are the Mercedes of the phones. Period

davincidee says:

I had to jump through all kinds of hoops to get the Black 920 for 450 from the Att store on main street in downtown Salt lake City. They wouldn't even sell it to me until I pulled up the article stating that they had to. Then they had the audacity to say that they could order it for me. I wouldn't budge they finally gave me one of the two remaining that they had in stock.

sinime says:

Black 920 for me, white 920 for the wife... While we were there, another person was purchasing a 920 as well... and the ATT rep had a 900 as her work phone.

buxleix says:

Online ordered a red and white 920. Excited!

wmoralesjr says:

Stock level in Midtown Manhattan were kind of low, had to go to 4 stores before I was able to get a matte black 920.  Really wanted the yellow but after seeing the Glossy White on display, I knew that the smudging would bother me.

CarolynWPFan says:

Anyone else still waiting on their order?  Mine, ordered on the 7th and guaranteed to arrive by 1:00 on the 9th is still showing as processing.

hb2p says:

My wife was kind enough to let me use her upgrade (she hates cell phones!).  My store only had the 920 in white and red... I want a black one so my order is in...  I might have gone w/ the 8X, but @ $199 that is too steep.  I also believe that since Nokia is "all in" w/ Windows Phone, they will work quickly to resolve any issues.
Hopefully I will pick it up on Thursday.

arzoo says:

I preordered my 920 on the 7th and was happy to see it had shipped on the 8th.  By the 9th it was listed on the FedEx site as arrived at the local destination facility. But because AT&T doesn’t pay for weekend delivery, my 920 sat for two days waiting to be delivered until today (along with the charging pad). Over the weekend I decided to stop in to my local AT&T store to see what they had in stock – not a single 920 or 8x. All they had was a 900 with a dead battery – sad. I also called the other stores in the 19468 area and none had a single Win8 phone. So good luck buying a Win8 phone in this part of East Bumble Frack PA!

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