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Lumia Cyan going out to Lumia 520, 920 and 1020 users

Lumia Cyan Updates!

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Lumia 520 and 925 on AT&T finally get Cyan and 8.1


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Nokia updates numerous system apps for Windows Phone 8

Nokia has been pushing out a few backend updates for their Windows Phone 8 Lumias. The latest two come today with another one happening earlier in the week.

Unfortunately, we cannot tell you what has changed, as the updates have no change log. Neither can we share with you the direct store links, since these are system apps. But here are the new version numbers...

  • Feedback to Nokia –
  • Network+ -
  • Extras + Info –

We imagine that Nokia is tidying up a few things here and there with these updates. For instance, the Extras + Info can deal with the Super Sensitive Touch display switch or the Dolby Headphones/Equalizer settings in addition to network configuration files.

Some have mistakenly confused this update with the ability to “keep Wi-Fi on” when the screen is locked, but we would know if that was there as it would be an option. So far, we can’t see anything new but we’re sure something got better somewhere for someone. Thanks to all who sent this tip in!




There are 74 comments. Sign in to comment

edjr07 says:

When ever I try and update the call + SMS I get an error

sRc#WP says:

I've got the same problem, i think its a phantom update


Love my job, since I've been bringing in $5600… I sit at home, music playing while I work in front of my new iMac that I got now that I'm making it online(Click on menu Home)

Viipottaja says:

After I installed network+ my phone kept going on and off network with the letters E and G appearing next to the signal indicator. A reboot fixed the problem.

inteller says:

yet Counters is still limited to WVGA devices only *facepalm*

pikablu0530 says:

Same goes for Nokia Play To app as well.....

inteller says:

geez I completely forgot about that one.....what an embarassment.

dalydose says:

Ni Xbox = smartglass useless

GoSounders says:

I have the extras+info update available in the Store, but every time I invoke the update, I get:
Store error
We're sorry, but we can't complete your request right now.
Try launching the Store again.  If the problem continues, check back in a little while, or try restarting your phone.
Error code: 8032001

GoSounders says:

The "network+" and "feedback to nokia" updates came in no problem, but the extras+info still errors out. 

I'm having this exact problem with my nokia smart camera! I've turned it on and off again I don't know how many times

That's the worst thing about updates with Nokia. They never come with a change log.

for the most part I am correct.

rianext says:

From most of your comments...You Don't ever see the good in Nokia's work do you...

Laceym says:

How do I get these updates?  I don't even have Network+ yet.  It's still calls+sms.  Store shows no updates.

scatterman says:

Same here. I received the last one, but no network +

lottidah says:

I assume we will get prompted by the Store for these? Nothing new here in Michigan for my 920...

Correct, you cannot force these updates. There are no links.

edjr07 says:

Daniel I have had this update stall for about two weeks now. Same error as above...I wonder what its for. I hope I'm not missing anything.

Whodaboss says:

FYI.  When those showed up on my phone Feedback to Nokia – gave me the ability to actually provide feedback to Nokia when I initially looked at this section when I purchased the phone it did not have any questions or feedback to answer - it does now.  Extras + Info – this action stated it would give you the ability or fix the capability to transfer data from your previous phone via bluetooth.  And it worked partially for me.  It did not transfer my text as it stated but it got all my contacts.  I had previously tried this at the tmobile store and they only got my contact partially transferred.  This method got all of them.  Not sure what Network+ - did.  I have the Lumia 810.


bjax says:

Has anyone had their Lumia 920 freeze/reboot during Words with Friends games?

Ty1361 says:

Yeah, I get it on my 822. So annouying. I have to hold volume down and power to reset.

bjax says:

Yup, I've had to do the same thing to reset.

harchestr says:

Yes it froze on me when I was on the phone at the same time.

Chill510 says:

Same issue here...i just waited for it and it reboot on its own.

K_lando says:

Yes, and Draw Something... but don't blame Nokia, blame Zynga for making sh*tty apps.

bonecrusher says:

Upgraded mine with no issues.

fwaits says:

Nokia Trailers also updated today (yesterday according to the date last updated).


I get error code 80320011 too !

procen says:

I have no problem with the both updates it went pretty quick.

texantony says:

I noticed that media SMS are no longer coming in unless you okay them

Mafiatounes says:

The update error is a widespread issue for mant 920 users, i wonder what is wrong the previous update for it went with no problems this one however gives errors every time i try.

wintel says:

Got 'em this morning and they went in w/o a hitch.  I just wish TUNEIN, SatRAD and some other apps worked. 

Troyseph says:

Network + has an option for SMS character set, full or limited. I don't know what that means. I tried both options and didn't see any difference in SMS.

sManowar says:

How you get the update. I don't see it any where.

Troyseph says:

My 920 just had it in the updates section on the marketplace.

robshobs says:

I got a new CALLS+SMS update last night.  Now the proximity sensor won't turn off when making a call.  There is no access to the phone until the other end hangs up the line and the call disconnects.  Cannot even power off because cannot slide the screen down.

muddtt says:

My 920 updated with no issues.

SteggyDad says:

No issues with updating my 920

HTPCdrmr says:

Extras & Info update locked my phone up and I had to hard reset. When I select it in the Settings menu it just errors out and goes back to the home screen. Other updates worked fine.

apocacrux says:

Extras and info gave me an error during the update. I cancelled it, but now that section in settings seems to be the actual file location. I can no longer open that section and can't redownload the update since its not in the marketplace.

jaysean07 says:

I get the error,every time I try to update it.

Chill510 says:

In my "Cellular" options it now allows me to enter apn and mms settings....not sure if that was already there or if it came with the network+ update...anybody know?

SmoothDog says:

I've had no errors, freezes, or anything. Cy must have been built on a Wednesday!

All updates went smooth

bjbaylor says:

On the bright side it fixes the Lumia ring volume, but now o can't hear out of the ear piece when someone calls unless I put it on speaker.... Dammit Nokia

eortizr says:

920, a great phone with a poor OS, it is a shame, I loved the phone for the 14 days I had it, but could not stand the lack of apps, support and ussability of the WP8, Android and iOS still ages ahead of WP8. I had a GS3 running JB before trying the 920, the first thing that disappointme was the camera performance during daylight conditions. Now I'm trying the iPhone 5, and honestly it is a beautifull piece of hardware too, and you can't go wrong with iOS6.

jattsober says:

To each it's own!!!
I can't even stand iPhone. Andriod is buggy and fragmented. It slows down after the 2 weeks use.
So long!!!
You will not be missed here ;)

Ticomfreak says:

Nokia just has to fix the sharpness, something that can be easily changed in an update

jattsober says:

Just updated them a few minutes ago. All iz well.

Whodaboss says:

Absolutely no problems with my Lumia 810 got the three updates today and they all installed without a hitch! 

Bill Davis1 says:

I have a Lumia 810. How do you find these updates please?

Ken1ceo says:

Anyone have an issue with their ringer and notification speaker going weird, almost electronic sounding? Reboot fixes it, but it keeps happening every few days.

NickEspy says:

Yeah I have that problem to

tacofiend says:

I got my 920 on Nov 1 from Rogers and haven't had a single phone or app update since I got it, I've checked and I do have older versions of these apps but no updates show in the store. Is this normal?

I would say it is not normal, I've received lots of updates. Sorry, I know this is not what you wanted to hear.

K_lando says:

The only problem I ever had was an Extras & Info update.  The phone actually rebooted itself halfway through the update... then when it came back, it kept saying it couldn't complete the update.   When I looked for Extras & Info in the settings, it was replaced by a path name.
I decided to bite the bullet and try a reset... not soft reset, like totally start over again.  First, the Backup works REALLY well, as soon a signed in with the reset phone, it automatically started downloading all the apps I had on the phone. (of course, personal files, like pictures, ringtones and documents were now gone... but no big deal since I back all that stuff up on the PC).  
2nd, after the reset, the Extras & Info download error went away and all was good.  I even had 2 more updates since then (Call + SMS and Feedback) with no problems.
The one and only time I've had a problem w/ the 920 so far.

NickEspy says:

Mine bricked itself after installing all of them

joergi69 says:

just can't update xtras & info, shows error code 80320011 :-(

Richard Hill says:

Still not able to install the Extras+Info update...keep getting the error code. So far tried reboot and hard reset (holding the power and vol down key). 
Nokia please sort as the little '1' on my store tile is irritating me (not that i'm OCD or anything!) :)

Following the install, my Rogers 920 appears to stay on the network's LTE band more than before. Coincidence? I don't know. Thought I'd bring it up.

NickEspy says:

They put more out and I updated it with the PayPal app and my phone just bricked itself a few minutes second I was using it and the next second it's acting dead but nothing will happen, it didn't even give a sign of a reboot, I had 46% of battery 

pompeyladbfp says:

Yep bricked too.. Made me late for work as no alarms. Turned on again using power and volume down until Nokia appeared then volume up. Then when restting time it was wrong on automatic set up.. Sorted now but still have phantom download

pentaxis says:

Bricked is the wrong term.   "Bricking" means that it no longer works period.

lunged says:

I just noticed my phone makes a nice little beep when I remove it from the wireless charging plate after the update. It never did this before - so that's a nice change. However, I also get a similar beep randomly (so far only when off the plate) and I can't figure out what it is trying to alert me to.

BSiegel1 says:

Updated the "Extras and Info" last night. The phone rebooted half way and now instead of seeing "Extras and Info" I see: "c:\data\programs\{... followed by some GUID of unkown value. Same thing happened with numerous others in my org with the same device. I called Nokia to complain and they told me this program was created by ATT so I should speak with them. Called ATT and they said this was a Nokia issue and I should speak with them. When I have the time, I'll call both parties on a conference line and let both parties hash it out.
I could always do a hard reset but neither I nor others in my org. have the time to reconfigure the numerous email accounts and settings which may or may not get backed up onlne.

ihabref says:

I 'm getting error code 80320011 for a couple of days now !! can't update

Yusuf Ozturk says:

Solution for 80320011: Change regional settings as United States, then update your apps. After that you can switch back to your original country settings.

MS_DOS_3 says:

At least the updates are showing for you. December 7th and I still have ZERO updates available.