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PSA: Windows Phone Store down? Throwing error 805a01f7.

Windows Phone Store Error

The Windows Phone Store is dead. Long live the Windows Phone Store! It would seem the store is inaccessible to many, with app listings returning the error 805a01f7 when a user attempts to view more information or download an app / update. Many are also receiving a "We can't search right now, be sure Internet is available and SkyNet hasn't been activated."

We've received follow-up reports that the Store has in fact come back online and is once again accessible. This may be delayed in your market so fear not if the above errors are still showing. But what's the issue?

According to the Xbox LIVE Service Status, there are no immediate issues that have been published by Microsoft so we can only assume that this downtime with the Windows Phone Store is temporary and is due to maintenance. Be sure to head on over to our community forum and join in the discussion that has started.



There are 87 comments. Sign in to comment

Z3MN says:

Lol at the SkyNet :))

NokiaLover says:

Soon humans will be slaved for machines if they are rising again.

gtbuzz says:

Was strange for me. Whe trying to update an app, it would actually download the update, instead of installing, I'd get the error message. Strange. Wouldn't think I could download it at all if the store was down. Persistance paid off though. I kept trying again and again, and eventually all of them except Nok's Panorama update installed.

bawboh86 says:

I think it's because it had the ability to download, but there may have been something wrong with the security verification process.

NokiaLover says:

Yep!!! The SkyNet was taking control the Windows phone store but we got it back. The machines start rising. 

& my Store icon is once again not updating, I hope its due to this issue

dersechser says:

I got my HTC 8X a few hours ago and now can't install any apps. Hope this is fixed soon on the German store. Already thought my phone was broken :-D

For some odd reason, that was funny.

I just bought Lumia 920 and wated to download the apps to customize the phone and saw this error. Wondering if it was only me, luckily I saw this post now, it is completely down. It is relief :) -At least it means my phone is working properly, of course hope store starts working soon so everyone can do whatever they want to do :) -

Iskassasya says:

It is indeed down. I managed to download a few updates first.

vojta661 says:

Still completely out of order - Lumia 920, Czech Republic.

AmilM says:

Yes, WP Store down. I can't download anything.  Even search apps on windowsphone dot com doesn't work.

acousticpoem says:

In the UK it is still not working.  This happens too often.

lippidp says:

Outage due to maintenance is unlikely. Outage due to failure is likely. If it was maintenance they should have a maintenance message, not an error code.

That's right. I haven't paid much attention to this (marketplace outages) in the past, but if Microsoft wants to win over the consumer, cryptic error messages and unclear communication for maintenance outages will just solidify the image of user unfriendliness and software that breaks. So, hopefully they can improve this, and "more hopefully," this is not their standard message when the marketplace receives maintenance (which ought to be transparent for the most part, and not take it down).

drunkard says:

Could not agree more with this.

Tempest790 says:

SkyNet takes over :)

Freakenator says:

Not working here in Finland either. Just when I needed it..:P

nagnoor says:

Its indeed down. But now its back

this happens very often lately

Vheissu says:

This happens to me a lot lately, hopefully it's cause they've been getting so much more traffic because they are activating so many new devices.

snailium says:

Just keep trying.
This issue happens randomly on my side. When I try to open an app from store search, it gave me 805a01f7, but when I try to open the second time, it worked. The same thing for downloading, when I retried the downloading, no more 805a01f7.
So I guess it is the server load issue.

alvarezjpr says:

Same here. Got download error on first try, second try it worked fine.

pallentx says:

Same here, just try again and then it eventually works. At first I thought it was the company wifi firewall blocking it again, but thankfully it was just a temp issue.

Iumia says:

It all seems to work fine for me.
I'm in the UK if that helps.

Iskassasya says:

I had trouble also, however at 17:08 it was okay for me in the UK also

K_OS says:

i'm in the UK too and it hasn't been working :/

neo158 says:

Same here, factory reset and bam, 805a01f7 error :'-(

pderosa says:

Got the error several times while trying to update apps. 

Bilal_Fakih says:

Yep its down.....i was just able to update the weather app but can't download anything at the moment with my Nokia Lumia 920

crathje says:

Down in DK as well for the last 2 hours at least

Le Huy says:

yes, i got the same problem, but you guy can download app via web in laprop or pc, i tried and sucess.

elpidiosimon says:

Was able to download and install 2 apps. L920 on ATT.

simphf says:

Same. Canada, Rogers, L920, Badass

nalinbarola says:

No problem with me here in India..

acousticpoem says:

Its still not working on my 820. Error codes, downloading then failing etc.  Its getting to be a farce. No Portico till Feb will be WP 9 out before they get it all working right.

williewillus says:

Back up for me (Central time US)

Back for me. Canada, Montreal

NVM still not working

vdubskey says:

This was happening to me a few months ago when trying to purchase board express and only board express using my new microsoft/outlook account. Very frustrating. Started working again after I contacted windows support through twitter.

ihavewp8 says:

Must be many apps coming in.

Noooootttt good it seems that sky Net has also affected the stocks too.

Jan Ernemyr says:

just confirming...Not working here in Sweden...

DaSchnee says:

I get the error message but after trying a few times it always works

Working currently in USA (Georgia AT&T)

Bilal_Fakih says:

Yep back for me using USA region. Wad able to download my app! I know this is off topic but is viber gonna support voice soon? Still waiting for it...damn its taking to long

It's on here in india. For the first few times i did get this error but now i've have a game on downloading. So it's all back to normal here. :-)

CarlosTSG says:

I'll blame Google for this.

Wouldn't have anything to do with a roll out of 7.8??

Perus says:

Response from Microsoft, this is a known issue at the moment, we have a team working on the Marketplace to fix the problem as quick as possible, it should be working within 24 hours.

AmilM says:

Back up for me. From Baku, AZ.

muhammudali says:

Its back again :-)

vojta661 says:

Yes, ......keeping my fingers crossed......

WinFan1 says:

working over here in Boston, Ma

K_OS says:

not working here on my L920 in the UK :(

EDIT: it's working now :3

jaysean07 says:

Its working now

Still down here in northern Ireland. How good a day was this to buy a lumia 920. Only had it 7hrs. Lol.

Up and running now in N.Ireland Trev :) will mine is anyway I've a 710 though.

dbam987 says:

Seems alive here in Washington DC.

invisik says:

Sky net...... Isn't that from the Terminator movie? :)

GDannyboy says:

"Would you like to play a game?"


I also had the same problem still, I even update the OS of the device by the Nokia Care Suite, now I have to download everything again.


very nasty this news, my impatience will cost me hours ....: (

cdb033 says:

Man I get my Nokia 920 today, I hope I don't have these problems. Or at least it's fixed before I get my phone. If my store isn't working then I can brag today. That sucks!

lowry says:

No problem with my ATT 920.

Robzter says:

Skynet? Somebody's trollin'!

ajwatkins says:

Service was down for about 20 - 30 minutes this morning in Virginia. Xbox Music and Video on the 360 and was also down. Everything started to work again around 9:00 am.

defblue says:

It wasn't working for me in Indiana either, but it did come back online in about 30 mins later.  

Either you have sign out from set up my account from app "people " in WP8. Or you dont have an account or you had it the account and then deleted or messed with another account. So look at set up my account at APPLICATION PEOPLE 
This is real solution trust me .

ajwatkins says:

Xbox Music & Video is back down again. So is the Marketplace Store on WP8. is also down.

ernica says:

Marketplace os down in Brasil.

RobinPaul says:

Still down here in caribbean

pankaj981 says:

I got the Nokia Accessory update on my 810 and that download worked, but all other downloads were downloading but erroring when trying to install, now not even letting me download it, I am in Ohio

Jan Ernemyr says:

exactly same for me 920 sweden

slipnarf says:

Also down in Portugal

al.cantara says:

It came back up around lunch time in Chicago then dead once again now. Can't stream music either :(

gary gatter says:

Was down, then up. But back down again here in UK. Microsoft gone all apple and giving no information out.

Back up again!

slipnarf says:

It's google... They're attacking the marketplace! Nooooooooooooo :O

erchiappa says:

Up & down here

Xbox 360 cloud storage is down again for me right now.......

Scatty69 says:

i switched trom cro to us marketplace because of xbox and now this marketplace prob is often.thats my luck :(

It's working for me here in the US on my 920.

ricocchet says:

Not sure if any connection but Microsoft Sky Drive servers were very flaky yesterday, probably all clustered servers together....

neo158 says:

It's even worse for me, I've just done a factory reset and now the store is down so all my apps are in limbo until it's back up in the UK.