T-Mobile evidently passed on the Nokia Lumia 710 7.8 OS update
Unfortunately for Nokia Lumia 710 owners on T-Mobile, you may have just been kicked to the second category.
A reader of the site passed on an email from Nokia themselves and it doesn’t come off as customer-service fluff, especially with the news it contains. The email states quite succinctly that the US T-Mobile Lumia 710 will not be getting the 7.8 update because the carrier chose to pass on it:
"In response to your concern, we understand that you want to confirm if the Windows Phone 7.8 will be available for Nokia Lumia 710 from T-Mobile. We are sorry to inform you that there are a small number of operators that have chosen not to offer the update to their users.
It is important to recognize that this decision was made solely by the operator and these include the T-Mobile network in the United States."
That’s certainly a bit of a kick from T-Mobile, though we suppose with the carrier cost of testing the update and the perceived benefit, they decided against it. And although we don’t have a similar confirmation for the HTC Radar, we have a feeling that device will suffer the same fate.
All is not lost though for those with either device as they can opt to manually install the update via CAB files. Though a tad tricky, the update will successfully bump the OS up through Tango to Windows Phone 7.8, giving some solace to those in this position.
T-Mobile, for the record, has been silent on the matter remaining non-committal in their support forums.
Thanks, John L., for the tip!