App updates getting stuck in approval process, Microsoft looking into the problem
There's nothing worse for developers than updating their Windows Phone apps to address bugs and for the release to get lost wondering around the vast plains of the Microsoft Dev Center. Our own Jay Bennett has experienced an issue with the latest version of the Windows Phone Central app finding itself stuck in limbo (or rather "Certification Passed" and "Not Submitted" stages of approval).
Microsoft has since acknowledged the issue and has stated engineers are looking into reports.
A number of developers have logged onto the MSDN (Microsoft Developer Network) to voice their anger and concerns that app updates are not rolling out as expected. This isn't the first time Microsoft has encountered some problems with its developer tools and developers submitting apps or updates. Should you be a consumer waiting for your favourite apps to be bumped to the latest version, you may have some time to wait through before you're able to enjoy the latest build.
There's an ongoing discussion in a number of threads over on MSDN (1) (2) that are well worth checking out for more details. A number of developers also touch on other problems that they've encountered while using Microsoft services. A Microsoft employee has made an announcement on the forum:
"Many of you have reported an issue with attempting an app update, getting a generic error and then unable to take further action such as Edit or Delete. We have examples from some cases reported and are working with Engineering to investigate and fix. We'll report back an update as soon as we have one."
At least Microsoft has acknowledged and is working on the issue. We'll keep our eyes open for more details. In the meantime developers are urged to remain patient and let the folks get on with solving the issue.