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Windows Phone 8 GDR2 appears to fix low-resolution profile images for Me tile

Me Tile: GDR1 vs GDR2

One of the bugs that some of us noticed on Windows Phone, possibly starting after the GDR1 OS update, was a fuzzy and low resolution image of ourselves for the Me tile. It was particularly frustrating on devices with high resolution displays, as everything would look sharp and crisp except for your blurry mini me. Despite re-uploading the photo numerous times, the service, tied to your Live/Outlook account, would downgrade the image and push back a fuzzy version within a few hours.

We now have three GDR2 devices including the Lumia 520 (AT&T), Lumia 925 (T-Mobile) and Lumia 1020 (AT&T) and all three have high resolution images for our tile. On every non-GDR2 device, it’s the opposite: fuzzy and low resolution. In the image above, you can see the Samsung ATIV S (left) running GDR1 and the Nokia Lumia 925 (right) running GDR2. The difference is night and day.

While this is a tiny fix, it’s a welcome one. Windows Phone 8 build 10327 (GDR2) has started a limited roll out for some unbranded devices and it is expected to go wider in August. For Nokia phones, it will be packaged with their Amber firmware update.

Do you suffer from low-resolution Me Tile images? Has GDR2 fixed it? Let us know in comments.



There are 115 comments. Sign in to comment

Jaskys says:

Oh yeah! HD Daniel.

nukeypearce says:

...although, not as cute as Sam! ha!

Jaskys says:

Nope you're wrong.

Rich Edmonds says:



nukeypearce says:

You know after looking carefully I think you might be right there, MacDaMachine, despite his over use of smileys in his posts... :P

Credo93 says:

LOL :p
Best regards!

he_shark says:

Never had that problem, 920 GDR1.

nizzon says:

It depends on from where you set your Me-picture and IIRC it has something to do with the Win8 connection.

anon5351951 says:

What about low res avatars on Xbox tile??!!

chezm says:

Same, no issues

Jeff Kibuule says:

The problem happened if you didn't have a Facebook profile linked to your Microsoft account.

neogodless says:

Ah yes - that explains why I "sometimes" had the issue. I often deactivate my Facebook account...

Ezra Brooks says:

This is kind of weird: I have a Lumia 920 on AT&T which, of course, hasn't received the gdr2 update yet. So today I saw the update on the store tile for display and touch and went through with the update as I normally do. While reading the above article, I checked my own phone just out of curiosity and there is a touch heading in my settings list. I checked further and the touch option is still under the display and touch heading too. They both do the same thing and one changes the other and vice-versa. Just thought maybe someone would find it interesting. Is it a mistake made by Nokia? These updates usually don't change a whole lot on my phone. As I understand them, they are usually changes that take effect at the next firmware update.

Karanstyle says:

Same here never had this problem since. I bought my Lumia 820.

AaHaa says:

Awesome! This was a very minor flaw, but a very annoying one.

jacob114489 says:

Glad I'm not the only one who thought that.

Brian3 says:

Totally agree. I didn't really mind it all that much on my Focus S. But once I got the 920 it became extremely noticable. Can't wait for this to be fixed.

UzaiBaka says:

Same, I always wondered why it did that. Anyways nice to see it fixed!

Mouthsmasher says:

Finally! This bug has plagued my home screen for FAR too long!

So when can I get GDR2 on my Lumia 920 again??

If I had to guess, I'd say August.

Vvillegas134 says:

I havent had the low res Me tile issue. But i do want GDR2. When will it come for the 8X on T-Mobile?
OS Version: 8.0.10211.204
Firmware: 1532.20.20008.531

Credo93 says:

I'm sorry Daniel to contact you this way and of topic but it seems like Instance is running back, i uploaded a picture via Instance and a few minutes later it's still there ....
Best regards!

Aaaand it's gone.

Credo93 says:

Still there .... 
Best regards!

neogodless says:

It does not load for me.

"Page Not Found
This page could not be found.
You might have followed an incorrect link."

Credo93 says:

I'm sorry i deleted it myself, seems like only i was able to see it and nobody else ... 
Best regards!

sarim_xyz says:

Good fix. Waiting impatiently for GDR2 + Amber.

rahul4aug says:

This never got fixed for wp7

Eas195 says:

Then upgrade your phone.

Not everyone can just buy phones whenever they want...

RobinPaul says:

I always had that problem (still on GDR1), i complained so much to WPsupport on twitter and they always tought it was because of the facebook picture.

Yup, heard that before. Thing is, I don't have Facebook tied to my phones, so that can't be it.

Antw1n says:

Daniel, can you change your picture from your phone (only sending it to Live) and see the changes reflect to your Me Tile?

for me, no change. It's very odd.

It has to do with using a Windows 8 PC. Mine didn't start doing that until I put W8 on all my PCs. I would upload a new pic and it would be fine until I logged onto the PC. Thought it was fixed though and then I put W8.1 on one of my PCs and it started again. But now, if my wife logs on to the 8.1 PC it will change her pic on my phone from an alternate photo I use for her back to her W8 pic. This only happens when she logs on the 8.1 PC and not the 8.

RobinPaul says:

Thats not possible, cause i change my picture on my phone while not using a pc for a day. Plus i have windows 8 and it still happens. So its not because of the pc, it's the phone.

Khoa Lai says:

I never had that issue with the FB picture, but when I changed the avatar on my laptop (Windows 8.1) it happened. Never know why.

cmgss says:

How do u activate it? Lumia 928

Mohan Raj K says:

Change the profile pic via Windows phone.. it will be fine :)

Gee, never thought of that! Thanks. /sarcasm

Seriously, you don't think I didn't try a few dozen times? lol C'mon man...

RobinPaul says:

hhaahha, just hilarious!

bawajose says:

I tried to change my profile picture via the windows phone few days back.... initially the image was fine... but may be after few sync... the image was looking blurred.. low resolution. So your solution is not going to work... possibly if it worked for you, consider yourself lucky!!

chad08er says:

Before when I would load a new profile pic to Facebook and my Microsoft account at the same time the photo would become blurry.Best way is to uncheck Facebook or Outlook and download separately.

trmnrs says:

Ugh thank GOD

JoeDizzle33 says:

Until the update, a quick fix is to just upload the picture to Facebook only. Don't syn it to your live/outlook/hotmail account.

Jeff Kibuule says:

Of course, that's no help to people who don't use Facebook.

MyNL822 says:

Where do I get the me tile?

walter1832 says:

Your sitting on it.

Micah Dawson says:

Go into the people hub and right above the list of your contacts should be a profile the photo and it changes screens. At the bottom of the screen there is a it and it will pin the me tile to your homescreen

MyNL822 says:

Thanks I had that before but unpinned it and didn't know how to get it back.

WPUser111 says:

No low resolution for me.. Its still good...

Hell yeah! Cant wait for this too :)

therealprof says:

What the heck is a "Me Tile" and why would I want to have a (fuzzy or not) picture of myself wasting precious tile space?

Micah Dawson says:

Not sure if its sarcasm lol but for those who have social networking set up on the forum aka Facebook or Twitter, when you have notifications the me tile flips over to let you know how many.

And if it was sarcasm, ignore me ha

Giffdev says:

the me tile is where you can quickly post updates to fb/twitter/whatever, see how many notifications are related to your linked profiles, and quickly see photos you've posted, etc etc etc.  

therealprof says:

I see. That certainly explains why I don't have my own picture pinned to the home screen of my mobile phone.
Oldfashioned, I know... OTOH if I want to share private details with the rest of the world and have it readily available for NSA I'd simply put it on my homepage, potentially also with a picture of myself so others will also have the chance to see what I look like.

Giffdev says:

I don't see what you're upset about here?  It's a quick way to check in on FB or see your notifications?  If you're concerned that someone will see what you look like on your phone....put a password on it? I'm not sure what you're upset about?

poddie says:

He's upset that those damn kids won't get off his lawn and stop listening to that loud rock music.

walter1832 says:

So you can remember what you look like.

Coolaaron88 says:

If you are asking this question, you might just be on the wrong site.

warmth says:

Funny, it was one of the first thing I noticed when I got my first Windows Phone 8, a long time ago.

What update did the Lumia 822 got today?

Josh Harman says:

What are you talking about? Your 822 received an update?

Yes, it received an update this morning.

I didn't receive and update. :/

Yes, I noticed this as well, but didn't give it much though. Good find!
BTW, Daniel, I often had this problem with contact tiles as well, but I no longer seem to have this issue.

vikrant6 says:

I was facing same issue. As suggested in the forum, i uploaded profile pic only to facebook (unmarking hotmail) and it worked like charm. Me tile never went blur..
Here's the link to forum:

True Pope says:

When is it coming to the Lumia 620? 
Is it true there will be no FM Support?

rianext says:

Sadly you're fm support for 620 alone...

620 users are alone... MS and Nokia forgot us, sadly.

gallio says:

This is good news. This bug affected me and was very annoying. I kept having the change my FB pic just to get the tile to refresh.

xankazo says:

If it gets the image from Facebook it renders it fine. Twitter and Microsoft account pictures get downgraded.

theefman says:

Never really noticed it, the Me tile is one of the least used on my phones.

Yes, I'm sure that it is a good idea but after eight months of forgetting to use it I figured I really had no need for it and deleted it from my home screen.

N8tiveT3ch says:

Still waiting...waiting...loading...crap blue screen. I waited too long. Good job Microsoft.

WeirdFM says:

AT&T 520 has GDR2 update? Or was that a typo?

pankaj981 says:

Yeah i was going to ask the same question

Picked up a 520 for my daughter and it does have a different version than my 920. Checked when I was going through settings and saw that she had the advanced color settings. Not sure if it is GDR2 though since the 520s are not getting the glance feature.

if by advanced color settings you mean color profiles in display+touch, than i believe that means it has GDR2

rohanagarwal says:

For me, this problem was weird. It cropped up sometimes, while didnt some other times. I doubt if it has something to do with GDR1. However, i'd love it to be consistently HD. I hate it when it turns in that fuzzy image. I gave up on that after going crazy for almost a month and not finding a solution.

Chemilinski says:

Wait.. how have you got GDR2 on your Lumia 520? Is that a carrier thing or is it manually done..?

ATT just got the 520. AKA: The ATT 520's are coming off the assembly line with GDR2

AccentAE86 says:

So how about when someone in your people hub uploads a pic to facebook or something?  It shows up on the tile super fuzzy and nasty too.  Did they fix this also?  That is the main reason I don't use a double wide tile for the people hub, the photo updates looks absolutely TERRIBLE.

I want to say this seems to be fixed too, but none of my contacts have posted photos recently.

All I can confirm now is that the contact's photo is high-res as well.

AccentAE86 says:

That would be awesome. Can you report back to this comment when you find out? Thanks!

jfivieght says:

Yeah, I asked about this in the forums for my 720; it's a really annoying bug

Dragonblade says:

Lumia 928 No picture problems here.
Great looking phone, No Yellow tint on the screen or underneath scratch on the windows logo.Really lucked out there... However, I do have the annoying viber though

MacDaMachine says:

I remember having this issue. I did something and fixed it. I have FB, Twitter and Outlook synced.

Also happens with contact photos when they call you, my gf is beautiful but hell no on that fuzzy and blurry picture modified at one pixel

MVogelezang says:

Love your comment!

Nimdock says:

I never had that problem and I think it is because what others have said. I currently don't have an image associated with my Live account, so it gets the one I use for Facebook.

chubibapao says:

Give me amber

MVogelezang says:

What about low res of artists in Xbox Music! Find it cool to put it on my lock screen but the res is soo poor....

korg250 says:

I was about to ask the same question. They use a VERY LOW res image in the lockscreen.

FrankEpr says:

I'm practically new to all this...yesterday I bought a 520(AT&T) as a backup phone...does it have the GDR2 update??

gorantla06 says:

Why he didnt compare on both the same device. It might be samsung display problem

CobraJ82 says:

WP8 Profile pic sync-ed with windows 8 profile pic looks blury on WP8...will wait for update to see the fix.

Sean Burns1 says:

I only had this issue when changing the profile picture actually in the Me tile. If I changed it via my pc or phone browser it would not become grainy.  

hombreee says:


jassp87 says:

will this be release worldwide? pls answer me guys.

hombreee says:

Yes it will.

aphrophyre says:

Does it also fix the low-resolution images pushed to tiles of friends or groups when they post pictures to Facebook/Twitter?

jlynnm350z says:

Oh, thank god! Now I can sleep at night. That's the most important feature we need in this update. . . Sarcasm. . .

quantum tao says:

my me tile is messed up. only has facebook info , even though live is connected, it used to show recent calls and texts. Anyone know how to fix?

mauriciod73 says:

The problem also exists on WP7.8

xpxp2002 says:

So someday in the far away future when GDR2 comes to my Nokia Lumia 920, will this automatically be fixed or do I have to re-upload my picture from the phone after installing the update?

thaman04 says:

How did you get Wifi Calling? How does that work exactly?
(and YAY to the Me tile fix)

DalekSnare says:

Great, I upgraded to WP8 this past week and it's been driving me nuts to have one blurry tile.

rodneyej says:

Good.. Fixed... Good.

i never had this problem, nor do i have a facebook account connected. However, im using a 521, so that same me tile may not be so sharp under the display of a higher end phone.

The annoying thing is that it seemed to have happened only a few days ago. I've had my phone with me since March and it's only happened now. Color me annoyed.