Oh Dell, the world is on your side: everyone wants a Dell Venue Pro and you have a unique chance here to really make a splash in the smartphone market. Too bad you can't seem to get this launch right. First there were delays, broken dates, mislabeled batteries, Wi-Fi issues and now we're hearing SIM card problems. They finally responded recently.
Issue is this: the few customers who had bought early "engineering" models are being called and told that the new replacements are available at the Microsoft stores. Upon exchanging and replacing the SIM, it turns out the Venue doesn't read them and errors out stating "Sim is invalid or not inserted". It's evidently not an isolated problem either:
Popped my SIM card in there and was faced with a SIM card error message. Having lots of phones I figured the card was not seated and opened it up and reseated it. Well to make a long story short.. I tried three different SIM cards in two other units and none of them would take the card. -Dan S
Going to XDA turns up more stories:
My brother's phone still works fine, but I rebooted my phone once and now my SIM won't be read. I've tried three different SIM cards and all won't read. -Arcarsenal
...same problem now that I have rebooted. The Sim can't be recognized anymore. -richlee111
And the same people witnessed multiple others in the store with the same problem. In the same thread, it is mentioned that Qisda is actually manufacturing the device. Looks like Dell has some calls to make. We still think the Venue Pro can make a solid phone, once these issues are sorted out. Lets hope that happens.
Thanks, Dan S., for the tip!
Comments
Oh great, at this rate I'll NEVER GET MY VENUE PRO! I really wonder if I shouldn't just switch it to an LG, clove lists one but no date for it either, it's TBA. *sigh*
More waiting for me.
Seriously? Does anyone expect anything different from Dell? I had the HTC Tilt 2 from AT&T, as I wanted the physical keyboard. What I found was I didn't like the landscape keyboard that much. With the WP7 onscreen keyboard, I have really enjoyed using it on my Samsung Focus. The Samsung Focus has the 4", Gorilla Glass screen that everyone I have talked with about the Dell Venue Pro wants.
Well, the Venue Pro does have Gorilla Glass too and the screen is pretty great on it. But yeah, I see your point. Still, in our poll we did a few weeks ago, the Venue Pro was by far the 2nd leading choice for people on this site, surpassing the HD7.
Must admit I have given up on it now, wanted the Dell bad, but have now gone for a Samsung Omnia Pro instead
I wanted the Omnia 7 originally but it's limited to 8GB unless you get it through tmobile in germany it seems. I'll wait a bit more and see what goes on, I might switch to the LG, I can put the media streaming to use at least.
I know with my Focus on ATT I still had to activate the phone in combination with the Sim card. Could the same be true with T-Mobile and the Dell Phone?
I had a samsung 730 and loved the keyboard. I would like to try the Dell, but had to go with an ATT phone. And with that I love the Focus so far.
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