Firmware!

Surface Pro 3 gets WiFi firmware update

Triad look for PC

Alienware Area 51's new PC design is sci-fi approved

Exclusive Interview

Alienware talks about the Alpha

Windows Phone News

Verizon is delivering new firmware for Lumia Icon owners using 8.1 Preview for Developers

Windows

Dell unveils new Inspiron Windows 8 hardware at Computex

Tablets

Dell Venue 8 Pro coming in hot red, ships tomorrow

Windows

Windows 8.1 Update 1 enterprise rollouts slowed due to security bug

Windows Phones

Nokia prepares Lumia Cyan OTA update for Windows Phone 8 users, will combine Windows Phone 8.1, unique Lumia features

Rumors

Screenshots of Windows Phone 8.1 and Nokia's Cherry Blossom Pink leak

Microsoft News

Microsoft and Dell enter new patent deal for Xbox, Android and Chrome

Tablets

Deal Alert: Get a free folio case with a Dell Venue 8 Pro (India)

Rumors

Nokia’s next firmware to be dubbed ‘Blue for Windows Phone 8.1?

Windows Phone News

New firmware update rolling out for the Lumia 1520 on AT&T

Tablets

Alternatives to the Surface tablet in India

Windows

Dell introduces the Latitude 13, a semi-rugged laptop for education

Xbox

How to fix the Xbox One black screen of death (and it's only temporary)

Xbox

Game online for less with Dell's 12-month Xbox Live subscription offer (US)

Windows

Purchase a Dell XPS 12 and receive a free Venue 8 Pro from the Microsoft Store

Windows Phone News

Firmware rolling out for Lumia handsets on Verizon and AT&T, no Lumia Black yet

Windows

Dell launches Venue 8 Pro and Venue 11 Pro tablets in India

< >
7

Dell's ongoing Venue Pro problems: No compass driver in Mango?

Anyone who's used the Dell Venue Pro know its a love-hate relationship. And  just as things were looking up for the device with Mango and some new firmware, a new issue has cropped up, one that has been bothering us too.

The compass doesn't work. For any app. No Stars 3D, no compass, no augmented-reality, nothing.

The compass drive and API are up to the OEM to provide which is why when you update to Mango you get two updates: the OS and the firmware. And while Dell did deliver the firmware (jumping from 212 to 219) they evidently botched it with the compass driver, as is becoming obvious for many users.

Now at XDA, some sleuthing has in fact shown this to be the case. Mitchell S., has taken a look at the log during the Mango setup and found this:

**** Starting IMGFS Update @ 16:46:58 ****

Deleting file compassDrv.dll.  &$^4?!

CustomSettings.cab.pkg->5E542BF4-046F-41AA-8BB7-FFB031E0F024.rgu @ 16:46:59

Setting invalid OS state

QC_8x50_OS_SHIP.cab.pkg->D3F0E60E-DE7C-11DF-930A-3D26E0D72085.rgu @ 16:46:59

CustomIcon.cab.pkg->05E12A31-F993-40A4-8A58-136879E5CCEC.rgu @ 16:46:59

Even if that wasn't the reason, it still doesn't explain why our compass is locked at 100 degrees. What say you, Dell? Are we going to have to wait another six-months for this to be fixed?

1
loading...
0
loading...
0
loading...
0
loading...

Reader comments

Dell's ongoing Venue Pro problems: No compass driver in Mango?

7 Comments
Sort by Rating

This bugged me a whole lot. I was looking forward to using compass apps on my DVP but whenever you use one, the "needle" keeps twitching due north. For that matter, you can't use flashlight apps either. It's a damn shame. I changed out my memory card to deal with the pre-firmware marketplace and wi-fi freezing back in March, I forced the pre No-Do and No-Do updates with the ethernet cable trick and I went the developer preview to official Mango route with this phone just to try to love this phone the best I could. I think I'm done now. I'm very curious to see what WP('s) T-Mobile is going to come to market with. I would have loved to have the Titan but I see that's not going to happen.

wow dell sucks. compass works fine on my arrive, only good device dell had was the Axim Series but of course those were made by HTC

I think this might actually be a general problem to Mango. I have an HD2 (I know it is not a supported device)but before I updated it to Mango from NoDO I was able to use Compass apps.

D'oh! Augmented reality was one of the things my girlfriend was interested in when she got the Venue Pro. I'd thought that they'd finally fixed everything, but I guess they weren't up to the task.

I dunno about you but I still don't have the compass in Bing Maps (Omnia 7, Mango). It's set to automatically rotate the map based on my position but it stays north...