Find my Phone
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Lost your Windows Phone? Here’s how to find it

Losing your phone can be really annoying. Fortunately, Windows Phone has a free service called Find My Phone that can help you recover your phone. It even goes a step further by giving you options to lock or erase your phone from any computer.

Head past the break to watch our how-to video.

Two settings you should turn on

When you first get your Windows Phone, there are two settings we recommend turning on. Go to settings, then Find my phone. Check both boxes.

Find my Phone

The Find My Phone service and the Windows Phone Store on the web use text messaging to send commands and apps to your phone. Check the first box to use push notifications instead. Push notifications can be faster than text messages, and might also be cheaper if your carrier charges you for each incoming text message. Also, My Phone can only send 15 text messages to your phone in a three-day period while there's no limit with push notifications.

The second box saves your phone's location periodically and before the battery runs out to make it easier to find.

Find your phone’s location on a map

  1. On your computer, open a web browser and sign in to windowsphone.com
  2. In the My Phone menu, click Find My Phone.
  3. Follow the instructions in the dialog box (you'll only need to do this once. After that, your phone will automatically show up on the map when you go to Find My Phone).

Find my phone map

Make it ring

If you think your phone is nearby, you can make it ring. Follow these steps below. What’s great about this is that your Windows Phone will ring even if the volume is off or if it’s vibrate mode.

  1. On your computer, open a web browser and sign in to windowsphone.com
  2. In the My Phone menu, click Find My Phone.
  3. Click Ring, then follow the instructions in the dialog box (you'll only need to do this the first time you ring your phone).

Lock phone and show message

If you can’t find your phone immediately, you can lock it from your computer and show a message. Here’s how:

  1. On your computer, open a web browser and sign in to windowsphone.com
  2. In the My Phone menu, click Find My Phone.
  3. Click Lock, and then follow the instructions. If you don't already have a password set up on your phone, you'll need to enter one—you'll use it to unlock the phone if you get it back.
  4. We recommend providing a phone number or an email address in the message box, so someone who finds your phone can contact you.

Erase your phone

You can erase your phone remotely if you don’t think you’ll be able to get your phone back or if you have contents inside that you want to protect until you recover it.

  1. On your computer, open a web browser and sign in to windowsphone.com
  2. In the My Phone menu, click Find My Phone.
  3. Click Erase.

Erase my Phone

Have you lost your precious Windows Phone device recently? Were you able to get it back? Let us know in the comments!

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Comments

There are 170 comments. Sign in to comment

Acbuono5 says:

If you have the GPS setting turned off to save battery, will your phone still save its location periodically and/or before the battery runs out?

Dexterrino says:

im guessing here, but maybe it will turn on gps for a while then turn it off again when it gathered the needed information

Location service for Find my Phone not available in India. :(

Sagar Limaye says:

Yeah! This is so retarded. What is Microsoft India doing? The most lazy ass company

walter1832 says:

Please don't use the "R" word.  That's so gay. :)

realemotionx says:

Lets not with the ableist and homophobic grossness.

bbennett40 says:

There is nothing "gay" about it. Regardless of the definition chosen.

Dexterrino says:

but your name sounds more gay....

I would really hate to win one of these because then everyone would want one.

I too think so, I can't see the option either

undercharged says:

And also unavailable in China -.- as expected

rockstarzzz says:

Never ever ever works. Sometimes rings my phone next evening!!

Mark Guim says:

Where are you located? Did you turn on the settings mentioned above?

rockstarzzz says:

Im in the UK, location on, settings on, phone registered. Never worked since 2010. 4 WPs since then, I have owned, on none.

Wonder if your carrier is messing something up by filtering the commands.  (I would content MS or your carrier and ask about this specificially.)

 

I use these features all the time (USA Verizon/ATT) - especially locating the phone on a map when I loan a phone to a friend family member and also to check on my family when traveling if they forgot to set a Glympse.

 

sikku says:

Just give a call to that number from another mobile.. So simple..

lippidp says:

Like my mom used to say, look under things. Or you can keep it in a belt holster like men do.

apoelin says:

Like the article says, this method makes the phone ring even if it's on silent/vibrate. Not to mention that it rings much louder! Personally, it has saved me on a couple of occasions.

So true.. so much that my wallet was lost the other day and I was about about to call it.. the same way I find my cellphone most of the times.

I wish my wallet and keys had the same technology. I spend hours looking for them at home.

--

Technology is directly proportional to procrastination & inversely proportional to proactiveness,  and individual's intelligence.

joeonsunset says:

Huh,that's interesting. It also recently didn't work for a friend of mine who left hers at a bar.

But ALWAYS works for me (I misplace things), and also got my car returned when it was jacked a couple of years ago! (along with the dog that was in it.)

If someone turns off the phone then you're screwed

peachy001 says:

Never managed to get my location on the map.

abhishake620 says:

more noob articles on way .........brace yourself men... this might be the way till BUILD when all of a suden all noobs graduate when daniel posts with a title "GET 8.1 NOW USING DEV PREVIEW( repeated articel for us) "  and then the noob graduates.:P

Mark Guim says:

you don't think these articles are helpful to noobs?

Jagar Tharn says:

actually these articles + videos are very helpful , even to non noobs

abhishake620 says:

they are helpful and a good way to get clicks and keep those ad money rolling in .... but alll of a sudden these days noob articles are becoming too much is my opinion...

Jagar Tharn says:

you saw the title , why did you click then ?

Sam Sabri says:

Don't read or comment on articles you find useless. There are millions of people out there with Windows Phone that probably have no clue this feature exists, let alone how to use it. This article is for them, not you. 

It's also a little disrespectful to the person who does find this article useful to scroll down and see a comment from you calling them a noob. 

abhishake620 says:

right then .......PEACE .....

WNxAshik says:

EXACTLY. WPCentral is the ultimate place for everything WP. It isnt wrong to cover each and every aspect of WindowsPhone. You guys have always posted every noticable event in WP and when there isnt any, cover other useful and important parts of WP.
 

KEEP IT COMING ADMINS!

s3rgiu83 says:

What happened to the comment likes here in the articles Daniel said last year was on the work... Some of the comments are so damn hilarious they deserve a like :)

dear sam, i seem to not have that option to save location data at times

i only have that push notification check box option 620 on 8.1, also sure it was not there in black or amber 

belgium built rm864eu-belgium264

Jaskys says:

You can already get WP8.1

 

1.Change your phone date to april 2

2.Restart phone to receive dev app update

3.Check for updates through settings

4.Wait till it stops looking for update

5.Get dissapointed

abhishake620 says:

very mature ............

MilkyTee says:

Be quiet, no need to be so ignorant. Clearly, not everybody has quite your level of intelligence and wont automatically know everything there is to know about their new phone.

WPC is a catch-all, one stop shop for Windows Phone, it doesn't just cover news. I'm sure they're very sorry that every single article doesn't appeal directly to you and your oh-so-precious individuality.

Don't like it? Don't click on it. Pretty damn simple.

rianext says:

Well said mate...

Jaskys says:

No need to cry babe, it's all okay ;)

mrappbrain says:

If you don't like the articles targeted towards the average consumer, don't click on em. Simple. Only an idiot opens the article and complains.

Keep up the great work, WPC team.

Madhu T C says:

If you don't want noob articles, do one thing... Design your own phone and OS.:P:P

These articles are very useful for common people who r not tech savvy like us. Just read or leave it.

The_Lord23 says:

*Sigh* Windows Phone Central caters to everyone - 'noobs' and advanced users alike. As others have stated, if you see an article explaining something you already know about: don't click on it. Whining in the comments does not solve anything.

brebo33 says:

Windows Phone can't gain in popularity without 'noobs' so how about welcoming them in. The exclusive club is coming to an end.

2tomtom says:

You say brace yourself men...sexist!

Rather be a noob than an elitist, sexist snob.

Your not as bright as you claim as you clicked on an article of no use to you!

rianext says:

Haha...love the beating this guy is taking...
Was wondering when one of these 'experts' would get some shit thrown at...

Consider how many non-noobs I have seen that had no ideas features like this were available, all the exposure sites like this can give on WP features the better.

(Especially a core feature like this that is built into the OS of WP - that users coming from other phones might not realize inherently exists.)

usman567 says:

Thanks God, i never lost my device.

sholokov says:

Are you god? Or are you trying to impose that you speak better English than him? (bobbling my head as I write)

usman567 says:

No, i am not ! I believe in one god. And i am not trying show my English !

abhishake620 says:

reading your comment.. i believe you mann you are right in the latter part, of the former though i dont know...

SargeT says:

Thanks my accurateness, I never did, too. I'd be bored if everyone praised me for losing or not his phone, if I were god :D just watch your things :)

usman567 says:

Yes u r totally right :)

Sunnyk says:

Will this work even if the sim is changed. Bcos when I lost my 720, I tried but nothing happened. BTW I stay in India.

Aashish13 says:

Its good info very good. But what happens is when a phone is got stolen a smart person will remove everything from the phone and will open and separate its parts and sell those stuffs later in the market only if the phone is stolen by such person. I faced such incident when i used blackberry b4 windows phone

...and the media went crazy when Apple announced something similar for the iPhone. Yet WP did it before and better.

rockstarzzz says:

Most likely because Apple makes the feature work, where as Microsoft leaves it half baked? Examples? Skype vs Facetime. Messenger vs iMessage. TellMe vs Siri. WP app for desktop vs iTunes. Half baked Rooms, half baked Facebook chat integration, half baked Twitter integration. Its not always about being the first one. Its about being first at doing something that garners attention and positive feedback.

Bob101910 says:

Then hire somebody to torture the person that may have information about your phone. I recommend Bauer

riteshpande says:

Would this even work if someone removes the sim card from phone or changes the sim?

Nasimonair says:

No..it will not work.

No, IT WILL WORK.
GPS and SIM are independent of each other. Already tried few months back in my L520 and it worked great.

thinkdan says:

As long as it still has a data connection and is still registered to your Microsoft account, I suppose, right?

Dean McCrae says:

How do you get a data connection without a sim? Your provider gives the data...

Nikolaus117 says:

Oh and an another provider does not? Or WLAN? Think bevor writing :P

Dean McCrae says:

If my phone is lost, and the sim is removed. There is no data connection available via my subscription anymore. There is no open wifi so the Find my Phone function, for me, is now crippled because the phone cannot be contacted, by me. Someone else can now use the phone, obviously.

Think before writing - what does that mean? If you´'re going to be rude, so can other people. Why don't you take the time to spell correctly? Are you 14 years old? Jeez, the people on here.

 

TripsG says:

Worked perfectly for me. And put the phone's location down the meter on the map, something my iPhone couldn't even do. And rings within seconds of me sending the ring notification.

Jealy666 says:

Used this just yesterday when I lost my phone in bed and couldn't be bothered getting up to find it. Used my Surface to ring it et voilà, it was under my pillow.

claude246 says:

Works for me just think there can do more, like set it up to the phone imei # and windows account, because first thing a thief would do is remove the sim card which this service depends on.

shmsnh says:

I wish this feature wasn't restricted by region. I really see no reason why we all can't get the location saved.

rockstarzzz says:

Bad infrastructure or government?

Dean McCrae says:

That is very Microsoft. Same reason that Bing search sucks outside the US.

asraj says:

When people from different countries pay almost the same price, here's one service which dosent work equally for al users... 

rockstarzzz says:

See my comment above.

Dean McCrae says:

If by infrastructure you mean MS, I agree with you ;-)

lel when ur Icon was ringing I searched 4 my old Lumia xD

rohith513 says:

Location services not available in India.

ThePKReddy says:

I lost my mind, how do i find it Microsoft?!?

8bitlady says:

With Treasure Tag! :)

The Dane says:

Lost my 920 a couple of weeks ago.. Last location saved was from 6 hours before I lost it.. So pretty much useless.. Locked the SIM so someone wouldn't use it in another phone, which ment cutting of the data, so location wouldn't be updated.. So it was pretty much useless.. Got a brand new 925 now anyways, much nicer phone :) just thought the good old 920 would've last me to the next gen WP 8.1 nokias :(

flowi says:

You did try to refresh right? Does that all the time to me, shows something it had saved earlier but hitting the refresh on top of the map it always shows the current location.

London Jr says:

worked for me twice on my Lumia 925, love that I activated, sucks if it doesn't work for others

alex6272 says:

I was an early adopter of WP7 so these sort of articles aren't really geared towards me but I'm really loving them. These are great for new users or anyone who hasn't thoroughly explored the entire workings of their phone!

Sam Sabri says:

Thanks Alex. We want to cater to everyone with Windows Phone. 

rockstarzzz says:

Shouldn't these be catered for new users who may join us with WP8.1?

Dean McCrae says:

Does that also apply to all developers or is it selective? Its ok, I know the answer...

purevibz says:

It always work for me.

walter1832 says:

Losing your phone often?

Aashish13 says:

Sorry but is someone getting a small lag while multitasking? When use fb, twitter and play games for 5-10 mins then while closing all the apps there's a small blank out and then it goes to main menu screen on my Lumia 720. Hope wp8.1 will be more smoother than current version

Same here in Lumia 520, I guess its due to ram (hardware limitation), it also happens due to insufficient phone memory (keep free at least 500mb) .... Hope WP 8.1 can help the software run more fluid...

Aashish13 says:

Yaa first we want the os to be smooth then we fill the app gap

badger8080 says:

wtf is that apple computer doing there?? in the vid

Sam Sabri says:

Surprise. Not everyone with a Windows Phone uses a Surface Pro. That makes Mark a great asset to us. He can give insight to us and the community on life with Windows Phone + MacBook Pro.

PS. MacBook Pro's are great devices. They may not be preferred by you and me, but they're computers and a preference for someone else out there :)

Aashish13 says:

MacBook pro is lol

xFalk says:

As long as it isn't a Chromebook.

asoyemi says:

I had to go back and watch the video again to confirm it was MAC through its desktop tray. You sure have good eyes and very observant.

no option for India!! I think they deliberately block some services!! Cause there is no legal barrier here for giving location everything else takes your location!! but still this feature is not given for Indian handsets!! just to annoy!! some or the other feature is blocked in every country without any real reason!! even 4g is not there in Indian version of the handset!! reason is 4g has just started here!! but whats the problem in giving when we are paying the same price since soon pan india 4g gonna start then again we change cell!! atleast keep the price less for not giving 4g!! we pay same for lumia 1520 but we get a cell without 4g!! and now when 4g will start, I will have to get latest model again!! 4g is not even kept disabled here fuckin its just not there!! My 820 is also without 4G huh!!

rockstarzzz says:

Because that way Microsoft makes more money by having more annoyed customers? Do you always have this sort of logic?

Once when 4G is more broadly released in India, Nokia will push a firmware update to existing phones to enable 4G. Stop worrying...

PeadarWagon says:

Just make it easier for me to use another WP to find my missing WP. Like make an app!

Munkeyphyst says:

You can access the website from another WP

Dean McCrae says:

That's lame. It would be a no brainer for Microsoft to make an app to find your phone (as Apple have made), or open the API to let developers make one. I am sure it is on the horizon actually. After all, it has take them 3 years to create basic Bing service apps, which is ultra slow (that they did not just outsource that from the begining, if they lacked the resources to do it, was obviously a bad decision). What I would actually like is for Apple to open their API so I could make a Window Phone app to find an Apple device - the rest of my family all used iPhones and would be good to keep track of the kids from my phone - now that will NOT happen!

Thanks for share Mark! Very useful article...

Mark Guim says:

Thanks! Glad you found it useful =)

Jagar Tharn says:

might i suggest an article+video about the fist steps and settings a new and inexperienced wp8 user should do to get familiar with their device . I converted three of my friends to wp8 and had to help them in every step :P

Dean McCrae says:

Wouldn't you say that is an obvious task for Microsoft to fulfill?

Jagar Tharn says:

yes but Microsoft's wp8 tutorials are scattered all over their sites and are quite difficult to find

tristan88 says:

Saved me when my phone fell out in a cab once. Didn't even realize I turned it on but was able to find the cab drivers house and retrieve it.

...sound like a Sherlock Holmes episode, lucky the cabby didn't kill you. :)

 

Dean McCrae says:

It was an 'ansome cab, Sir!

MrGoodSmith says:

What this article failed to mention is: does this need a data plan/connection to work?

stevethenerd says:

I have used this since my Samsung focus... works pretty good. Need location services on and the find my phone turned on. Occasionally it say can't ring but my phone rings...

erzhik says:

For some reason, it doesn't display the message I want it to display when I lock it. It shows the crying face, but not the message.

walter1832 says:

Maybe the phone doesn't want to be found.  Maybe the sad face is the phones emotions.  It wan'ts a new owner.  Just let it go man...just let it go.

Neo Nuke says:

Thanks for the reminders of how awesome this feature list is

kevntrace says:

Was in the dog park last Saturday and left my phone on a bench next to the dog leash, while playing catch with the dog.

My phone was stolen while I was playing with the dog.  Was not able to get the phone back, but did use the wipe feature.  Also locked my account with AT&T temporarily until I could get a new phone and sim.

So I lost my beloved cyan 920, and now I'm stuck with a 520.  I was going to upgrade the 920 when new phones with 8.1 become available.  That is still the plan.  But instead of handing over the 920 to my wife, she will get the 520 instead (which is still a nice jump for her as she is on my old 900).

Really missing the wireless charging capability!  And had to come up with a bodge-job for my in-car 920 mount so I can use it with the 520.

greg2k says:

It never works. My wife had her 920 stolen in China and despite having Wifi for two days, the find my phone service never registered her recent location, and we were not able to ring, erase or lock the phone.

Last week, we lost a 710 and exactly the same problem. It's a shitty service that looks good on a demo but CANNOT be relied on. How can Microsoft know the whereabouts of my phone at all times yet not share that info with find my phone?

I'm not making this up, the service sucks

xFalk says:

And the lesson to be learned is to be more careful with your phone.

buggyglint says:

I use this all the time when I can't find my phone. I actually remember back when iPhone users had to pay to get this feature with MobileMe and WP7 users had it for free.

Arpit Mittal says:

why not location services worked In India??

Well, this is all a huge publicity stunt. If I stole someone's Windows Phone, all that I will need to do is Hard Reset that phone using the hardware reset options: 1> Switch off the phone 2> Press and hold the volume down key and plug in the phone to a wall charger until an exclamation mark appears on the phone 3> Press the following keys in the exact sequence: Volume up, volume down, power button, volume down. Viola, the phone factory resets, then setup the phone using a different Microsoft Account, you have now successfully hijacked a stolen phone until such time the original user files a lost or stolen case with the police and they start tracing the phone with the IMEI number. As you can see, you can render the Find My Phone recovery steps by Microsoft absolutely useless by following the simple steps outlined above. If I carry the stolen phone outside the police jurisdiction, you own the phone... ;)

walter1832 says:

Thanks for the tutorial.  I just stole one and now I know what to do.  Thanks buddy!

I've actually requested for betterment of device security in these scenarios at the user voice website. Please vote for it, if you see fit...

http://windowsphone.uservoice.com/forums/101801-feature-suggestions/sugg...

herbertsnow says:

I want a Phone that explodes when I lose it. Make it happen.

xFalk says:

iPhones already explode

1MiNo2 says:

Shit,Shit and shit really serious problem. I wanted to frighten my mother, so I locked her Lumia 952, parents are on a business trip in Sweeden, and I forgot the pin ( probably I made a mistake, I thought I entered 6543, but this doesnt work, I tried so many combinations and now I am completely confused - I locked it almost one hour ago.

Mother is "terrorizing" me via father BlackBerry (she called me allready 6 times in last 40 min) and wants me to unlock her Lumia immediatelly. 

Onyone can help how to recover pin ?  Maybe as a last resort I will call to Local  Microsft Office tomorrow

There is no way of recovering your lock code, your only resort is to factory reset the phone.

Aashish13 says:

The only option taking backup on pc and phone to nokia care they will reset your phone

walter1832 says:

Why would you do that to your mom?  No xmas gifts for you this year!

Did you lock it from the "Find my phone" site?  I just tried it out on my phone and they sent a copy of the PIN to my Microsoft live.com account.  Maybe the PIN is sitting in your mom's email right now.

tuckernick says:

You should receive an email with the PIN used to lock the phone at the email address on the "Account settings" page, it's probably your mom's email address used to sign in.

fdruid says:

The security options are only available if you use the phone locked with a password, right? I've been setting this up and that's my conclusion.
It's a shame though, I hate passwords. I'd rather have picture images like in Windows 8, I hope they implement that.

tuckernick says:

You don't need a password setup on your phone, just go to the website, login with your Microsoft account that you initially setup on your phone, and you can do any action. If you want to lock, you'll set a one time PIN, but that's it.

AndyCalling says:

A metal detector works. Also, in the UK you can just ask GCHQ as they will be listening in anyway. It's a public service, doncherno.

I am in Costa Rica, and I have no idea why in my Lumia 1520 this feature almost never works (sometimes it does), and in my previous Lumia 900 it always worked.

The same with the app installation from windowsphone com,  it never works in the 1520.

Something is very wrong because the map always shows the phone where it is, but the rest of the features do not.

rubenwidjaja says:

you should turn on location, if not then your phone won't appear in map

JohnStrk says:

This is a great feature and all but it should be noted that this only works if Location is turned on. Find My Phone only works for me if I turn Location on.  I usually have it off to conserve battery. Maybe turning Location on should be mentioned first in this article for new WP users that might not know this.

tuckernick says:

It actually works even when location is turned off, but only by hitting "Refresh" link on the map on the website.

duncanstives says:

Found my phone multiple times using this feature over the course of 5 WP units (well 4... Haven't Lost the 1520 yet). Always worked perfectly even one two occasions where the phone was lost deep in the woods while dirt biking with only one bar of intermittent signal (att coverage is pretty decent in eastern KY... Even kind of works in the woods). On both occasions I was even using my wife's windows phone as a browser... This feature is truly awesome especially since I lost an almost brand new iPhone 4 off the back of an ATV (back when locating your phone was a premium subscription service, which I did not have, on iPhone)... Never found the iPhone but thanks to this service my windows phones have always been recovered just fine.

It will be super cool if cortana gives a nice talking to, when the thief tries to unlock the phone.

anirban130 says:

Just one box to click in find my fone app.... Is this only in India or others are facing the same thing...

kinaton says:

I can say safely that if your phone is stolen, the first thing a thief will so is remove the sim. Once that's out, phone cant be traced. They need to do via iemi number :)

tuckernick says:

This feature works without a SIM as long as the phone connects to the internet (WiFi).

nanomite says:

This doesn't work if the phone is off.  Someone stole my Lumia 920 probably turned it off straight away.  Never found it.  Same thing happened with my daughters Galaxy S3 50 yards from home.  Straight away I tried to find/Lock it, nothing happened.  Once turned off your up that creak without a paddle.

Residing says:

That Mark Guim - So glad you are giving these tutorials.  Very useful and informative, as well as easy to follow.

 

Like!

Akash Patel says:

Thanks for the great article.
but after black update i am not able to see that 2nd option save location periodically and find my phone doesn't work in India anyway to make it work???

Find My Phone requires that your account must be set up on the phone. But what if somebody formats your phone before you could use that service.

I always like reading how-to articles here on mobile nations , Thanks for such quality articles team :)

Amit829 says:

but there is nothing in the find my phone settings in my L620. only USE FIND MY PHONE- on or off ,

nothing else. i live in India...

 

Hi,

I had lost my First Windows Phone which was a Nokia Lumia 520, My First Love with Windows Devices.

The Phone was just 3 months old and was lost just the day after I extended its warranty by 1 year (I was crying like a baby) 

When the cell was lost I tried every damn option which was available on the windowsphone site (find my phone).

but everything was in vain, because the person who stole the phone must have removed the battery or sim-card instantly.

so the first thing I did was to change all the passwords of mail Email and social media accounts and revoke the access from my cell phone and then block my sim card.

I don't think the Find My Phone functionality is practical enough because it will not work when the sim-card is removed from the cell, nor will it send a notification when a new Sim-Card is inserted in the same cell phone.

I am still a big fan of windows phone and have purchased a Lumia 720, but I feel The Find My Phone application in windowsphone is not good in practical conditions.

 

 

The problem with this method is once the SIM card is removed, you cannot locate the phone any more. Since it uses your PH instead of the IEMI to locate your phone... best you can do is lock it once you see it on the map in real time.

Dean McCrae says:

Surely Cortana (or Dave) will be all over this problem, and just track you down herself if the phone gets lost. You'll hear the door bell, open the door and there will be the phone lying on the door mat waiting for you, with Cortana (Dave) on the front saying 'Is there anything else I can do for you sir/madam?'

Janne Vuoti says:

Lost my lumia 920 when i was traveling in Thailand last year. I was sure that someone stole it and i found computer so i could erase my data from the phone. Just quick look if find my phone have any idea where phone could be and it did find it. Inside my hotel room so i look around again and finally found it bottom of my packback. It works, but i hope i don't get that "Lost My Phone" feeling ever again.

SourabhC12 says:

What if my phone is offline ???

tejedor1967 says:

Taking note of you IMEI is wise. This will allow your company to lock a stolen telephone.

Second option is not available in my Lumia 720... I'm from India...

Nil Mustafi says:

Well we don't have two boxes there. Rather we have one, in India.

It always works for me... With or without sim. All my WP phone including my old WP7 i can locate it. Sometime it can't detect because of either phone is switch off or gps still try to locate it. But once gps located, i will receive notification from email. This is one of my favorite feature in WP. Just remember to turn on location service all setting to locate where the phone is and also set password for phone lock n set time to lock if phone in standby mode. This will prevent thief from off your location service. I have LG optimus 7, Lumia 920 n latest is Lumia 1520. All can trace without any problem. N i live in Malaysia.

>_<

#PRAY4MH370

chad08er says:

Won't do yea any good if they pull the sim and do a factory reset before you know it's gone.Good for finding it in your car,house,family or friends place.

So-- My Lost phone was returned to me but the Black LOST screen with the crying man is still on the phone and i cannot get back to my original screen where i can enter my PIN. 

Can anyone confirm that the screen is still "swipeable" if it is on the Find My Phone> LOST setting?

i cannot swipe my screen at all. The conclusion is that the phone must have been dropped - unless someone else has had the same problem i have had.

anyone want to test it for me? ;)

I can't find my phone because for some reason it doest work. All settings are correct.

Location is the Netherlands

Can someone help.