Microsoft France training and providing incentives to sales staff
According to a report by Professeur Thibault, Microsoft France is using an external agency to help tackle sales staff issues the software giant has experienced with their mobile platform since its launch back in 2010. Nokia recently took incentives to the extreme with rewarding a top T-Mobile salesman to VIP treatment at CES 2012.
Microsoft and their hired guns will be ensuring employees at various stores around the country have effective training to sell Windows Phones. A source (which chose to remain anonymous) informed Professeur Thibalt that while he did not have confirmation to what exactly the incentives would be for sales teams across France, he was able to go into detail surrounding the training. The agency Microsoft has partnered with will be providing 30-120 minute sessions, coupled with hands-on walkthroughs and a short questionnaire at the end of the training.
Each trainer will be looking to visit up to 60 stores per month, and once stores have received the main training exercise they will be revisited 1-3 times per quarter. Although the source failed to obtain incentive details, he did mention that a free Nokia Lumia 800 or Acer Allegro could possibly be included for the staff of the store that sold the most Windows Phones. Doesn't sound like a bad combat plan.