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Microsoft releases Surface Hub app to calibrate and customize the Surface Pro 3

Earlier this week, Microsoft releases a firmware update for the Surface Pro 3. The update was to enable a forthcoming app that would let users calibrate and customize the unique pen for Microsoft's latest tablet hybrid. Tonight, that app is now live in the Store.

Named Surface Hub, the app looks to be only for Surface Pro 3 owners, although anyone can install it on a Windows 8 machine. However, non-Surface owners are greeted with a 'coming soon' screen, as obviously this week's new firmware is what 'activates' it for the right equipment.

The app itself is modest, although it has growth potential, which is why Microsoft made it an app and not part of the OS. After launching the app, users can pan over to various screens, including an introduction, settings, feedback to Microsoft, and your Surface information.

The settings are perhaps the most exciting, breaking down into two categories for now:

  1. Pen Pressure Sensitivity
  2. Pen Top Button

The first option allows users calibrate the pen to their liking while the second lets users set the top button for either One Note Modern (default) or One Note Desktop. As of now, users cannot reassign the two lower buttons, although Microsoft is reportedly considering it for a later update.

Although Surface Hub looks promising, at least on our Surface, the pen is not detected. Likewise, for someone else who already left a negative review of the new app. Perhaps Microsoft is still working out some issues, so we will wait awhile longer to see if anything changes.

[Update: after a few minutes, the app finally recognized our pen and we are now able to adjust the pressure sensitivity]

The Feedback to Microsoft screen lets users rate the Surface on how likely they are to recommend it to a friend or colleague on a scale of one through ten. Users can also add an explanation to that score, which can then be sent to Microsoft.

Surface Hub is still very green for Microsoft and the Surface team, but the app has the potential to grow into an interesting configurator for users in the future. In that sense, Surface Hub is more rousing in its potential than its current form.

Thanks, Anidexlu, for the tip!

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Reader comments

Microsoft releases Surface Hub app to calibrate and customize the Surface Pro 3

80 Comments

Wow, you can write and publish an article faster than the app can recognize the pen. That's fast! :-D

There is no need for a update, it uses a different tech, the sp1 pen is much better than the sP3 pen 

No your not, the SP1 is a great device. It was released over 2 years ago and the pen is better than the one on the sp3. The SP3 pen uses n-trig which is worst than the Walcom digitizer on the Sp1 and 2. It is still a very capable machine. Money well spent. 

N trig is worse? You sure about that? Parallax is better on the wacom? Does the wacom pen can click to open apps like one note , etc ??

Turning your pen around to erase I found to be much better :) I liked it. Also the button to open apps is a gimmic and doesn't even work on Preview for Windows 10.

It is a pretty useful thing to a lot of people. Also, the fact that it doesn't work on a preview for a new version of Windows (one that is focused on the desktop) means what exactly?

Aside from the fact the N-Trig pen with the 3 requires more pressure to register as pen input, and you have to hold a button to erase (as opposed to flipping around for an eraser): I find the N-Trig pen superior to the pen that came with my SP2 in every way.

Hardly. If the SP1 met your needs, then you have most likely had two good years out of it. You knew what you were getting when you purchased it after all. 

Not at all. Other than slightly larger screen overall, and probably slightly longer battery life I cannot see that you are missing out on anything.

I wanted to buy a surface but then I realized I can't because Microsoft doesn't give shit about non US consumers.

Latin America, Asia, Oceania, Africa, East Europe, do I need to continue?
There are a lot of places where Microsoft didn't give a shit and is pretty hard been fan of them without access to their products

Sounds like third world countries that survive off of personal generators , I would overlook you too. Blame it on your governments or Hitler for not winning.

Probably not, to be honest. Going to have to wait until Microsoft starts updating the Preview for pen and touch input: It's almost solely optimized for mouse and keyboard at present. :/

I can map the button to either OneNote on desktop or Modern. However even though I can tweak the pressure sensitivity and which version to open, the button still doesn't launch OneNote on Windows 10 sadly. I got so happy once it recognized my pen after restart but that was short lived when I tried to open it.

It is not better - Wacom and N-tring both have advantages and disadvantages.

eg Wacom has huge parallax and accuracy issues near the edge, and no amount of calibration can fix it.  It's a known issue for the longest time which Wacom hasn't really addressed either.  Yet only because a small portion of people has gotten used to it they somehow pretended that issue doesn't exists.

I came across a method of calibration that allegedly improves it. Requires some ungodly points of calibration though, I'm too lazy to try haha

Depends on what you're after. I have a SP1 and a SP3. I find note taking on the SP3 to be a superior and more convenient experience.

This. Especially with that much bigger and better display, plus that 150° kickstand, and the easy access to OneNote even when the device is sleeping.

Maybe I'm just crazy, but I'd love to re-assign the Top Button to erase. I really don't like the fact that I can't erase inking with what would be the eraser-end on a real pencil. Even if that means sacrificing the instant OneNote functionality.

Which setting is everyone using for sensitivity? I went with the highest one for now, but will play around and see what works best for me.

I also moved it to the higher setting so I don't need to put so much pressure on the pen. I'm used to ink pens and therefore I write very fast and lightly. Before the app I didn't find the experience of writing with the pen that enjoyable.

Posted via the Windows Phone Central App for Android

I put the slider all the way to the left, actually. It seemed to provide a smoother stroke at lighter pressure on PhotoShop. But I don't really know if it's my imagination or what. I wish there was more explanation of what does what within the app.

No Daniel, Microsoft made it an app and not part of the OS because it's only for one device, the Surface Pro 3. 

Seriously, don't use that site as a reference to anything. You'll just get your hopes crushed.

Posted via the Windows Phone Central App for Android

the link on that microsoft website doesnt take me to the app, it just brings me to the store and searching the store doesnt work either

Well, it doesn't seem to see my Surface Pen, even though I'm using it right now. What's worse is that the app's instructions for getting it to see the pen don't seem to make any sense...

Ahh... How I hope this app can be used with other n-trig capable tablet... Even better if it can recognize any N-trig pen... So the configuration won't be only for the top button, but for the 2nd button to open an app too (my Vaio 2nd button is locked to Vaio paper... Which is a very laggy app..)

Maybe they can add a section to the hub called make WiFi work faster than 70megabit even while connected at 270... And that's if your lucky and it doesn't lock on at 2.5ghz on a dual channel SSID so you get 10megabit.