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Nokia Care app updated with name change to Lumia Help+Tips

lumia help+tips

The Nokia Care app for Windows Phone has received its latest update today, but the only major feature is a new name for the app, rebranding it as Lumia Help+Tips.

Aside from the new name, the app has no new features, with the change log stating it only has "general fixes and improvements". It still offers owners of Lumia smartphones a quick way to learn more about their devices via a full offline user guide, videos and more. It would appear that Microsoft is trying to slowly distance itself from the Nokia name in terms of the apps it is now in charge of maintaining.

You can download the free and newly renamed Lumia Help+Tips app right now in the Windows Phone Store.

Thanks to the many people who tipped us!

QR: Lumia Help+Tips

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Reader comments

Nokia Care app updated with name change to Lumia Help+Tips

92 Comments

It looks like the renaming of this app kinda confirms that MS is going to keep the Lumia name for smartphones....
...............
Remember what I said... You'll be getting a Lumia device for your next device!!! You will..

No, I will not. I've told you, after the 930 I'll only remain with WP if Sony joins the game and releases an high end WP device.

No.. No you won't.. It wouldn't make any sense to get the Sony device if the Lumia is better.. IF the Lumia is better, I say❕

Well, that's the thing. I trust Sony a lot more than I trust anything run by Eflop. So no, under any circumstances will I but a MM phone. I'm not buying something I am against and voted against ;)
Microsoft is lucky enough I'm giving the Surface one last chance with the SP3. They should be happy with that and work to keep me on WP by bringing Sony along... Well at least until 2016 when I can go back to Nokia.
(Yes, I know Microsoft won't notice one less customer. But it's still a customer lost that they could have retained).

Naaaaaa... You're not giving me a good enough reason to not get a future WP device... Emotional BS isn't good enough, so GoldFinger it is for you!!
..............
Don't make me come over there❗
.............
You're gonna love your new "L1030"... You will love it, you hear me❗

I think it's bullshit to throw away a +60 year old Brand name just "because"
Nokia's name is more popular than "Lumia" or even "Microsoft" since for people who aren't much into tech the name "Windows" is more popular than it's maker's.

Nobody is throwing the name Nokia away.. Nokia still uses it.. Nokia has decided not to make phones anymore.. MS has decided to start making phones, but they can't use the name Nokia because another company is already using it.. Nokia has no more use for the name Lumia, or Asha, so MS can use those... What is so hard to understand about this?... One day Nokia just might decide to start making phones again,, then you might see devices named Nokia.. Pretty simple concept, I think.

I see this name change as confirmation that our devices will stay Lumia devices, not something unlikely like a Surface phone..

Off topic, Sir still i didn't received the update of Accessories app (device hub) plz help me (Nokia lumia 1320- india- WP8) if i open the link in the store it shows for me update version 2.6 though u told that it was 3.2 :(

Hope that was only for wp8.1, bt when i updated the Extra+info app, after updating it when i open accessories a pop up came out " a new version is avalible u should get it from the store" when i checked it still show the same :\

You have to use your native region. If your phone it's from US, you have to set US region, if your phone it's from India, you have to set India as region ... And there it is. Was the only way I could update.

Okay then it may be a technical mistake related to Store.. Hope fully M.S will solve it soon...
But I've got the update earlier before this report got published on w.p central

No need to change the region I think.. It's available Globally..
I've got the update 3 hours ago ( In INDIA )

It may be technical problem related to store

Really It's been disappointing for us.. that.,
one of the Greatest Brand in the World is Moving out of Curtains..
Really Miss You NOKIA..
I'm still Proud that., in my life time I haven't used any other mobiles Except NOKIA...
I've used 1100, N72, 5233, N-Gauge, C1 01, Asha 206, & MY FAVOURITE LUMIA 520..
& still LOVE you NOKIA

I think that Microsoft has lost a great oportunity to use a brand, Nokia, that, at least in EMEA, sounds as good in terms of quality as Mercedes. MS's vision, looks a little bit short sighted, unaware of history and UScentric. If Nokia is not relevant in the US just call it Microsoft, or Samsung or Jack in the Box there but It would have been intelligent to keep the brand for the rest of the world.  

I guess the Nokia brand could cost as much or more as the whole devices division that Microsoft bought and still they probably wouldn't sell it.

If you are right, as you probably are, the only sense of not selling the brand to MS for mobile devices (and keeping it for everything else) would be Nokia planning to restart production of those devices, as a competitor... 

In tips its showing "•This topic is about Windows Phone 8.1. If your phone is running Windows Phone 8, some options and icons may look a little different, and some features may not be available" and shows tips for cortana, word flow, etc. I am not sure earlier it was there or not, haven't opened it in a long time...

930 will be my last windows phone, unless there is another windows phone which comes out with the Nokia name still showing on my handset. This was a bad idea for Microsoft to ditch the Nokia name, Nokia has loads of fans worldwide this is not a good move

Updates, very awesome, lets ruin more Wphones shall we. Its amazing how easy people release updates without checking it, if it actually works properly for people to download.

Any know the guid of the preinstalled version on the icon? Seeing as it hasnt popped up with an update it like to see if its been replaced

I just forced my L1520 8.1 phone to check for updates and the new help&tips is downloading along with xbox one smartglass beta update.