From Nokia to Microsoft

Microsoft moves the old Lumia UK site to its own portal

From Nokia to Microsoft

Microsoft's new Mobile Devices site goes live

C-C-C-Changes

Windows Phone OS to drop 'Phone' from name, lose Nokia

Microsoft News

Microsoft 'betrayed' Finland, says Finnish finance minister of layoffs

Rumors

Microsoft's aiming for flagship Windows Phones, killing Nokia X but selling MixRadio

Apps

New Treasure Tag app update ditches the 'Nokia' brand

Microsoft News

Rumor claims 1,000 former Nokia employees in Finland could be laid off by Microsoft

Apps

New Nokia MixRadio update ditches the 'Nokia' brand

Windows Phones

Lumia 930 pre-orders begin in Norway Wednesday for July 10 launch

Windows Phones

Microsoft Store US site pulls pre-order listings for Nokia Lumia 635

Apps

Nokia Imaging SDK 1.2 released, Lumia SensorCore SDK out of private beta

Windows Phones

Nokia Lumia 635 for AT&T and T-Mobile available for pre-order at US Microsoft Store site

General News

Microsoft teases possible launch date of a green Lumia or successor to the X

General News

Microsoft partners with British designer to create wireless charging pants

Microsoft News

Beat Nokia by predicting world cup games in Sporting Mouth to win some awesome prizes

General News

Lumia 930 availability on Ireland's Meteor pushed back to mid-July

Microsoft News

Nokia brand names Lumia, ClearBlack, PureView, and others now belong to Microsoft

General News

Lumia 1320, 630 availability expand to Argos Ireland

General News

Nokia Ireland confirms Lumia 930 launch on July 3

Windows Phones

Nokia Lumia 635 going on sale in Singapore on Saturday

< >
13

Nokia Lumia 800 feedback from carrier and retailer sales staff

Buy me!

While the HTC Titan and Samsung Focus S are both proving to be fairly popular in the U.S., we've heard analysts down Nokia for Lumia 800 sales and the manufacturer bouncing back with positive statements. MyNokiaBlog have compiled some feedback (published at Nokia Connections) from carriers and retailers in Europe, which all show positive signs on how well the Lumia 800 is selling. Nokia (and Microsoft) have the daunting task to help train sales staff in stores to push out Windows Phone handsets and is needed after reports we've received from those who reside in the U.S., Europe and (more recently) Australia. We're going to leave this to the employees at UK carriers and retailers to explain how things are going.

Joe Moody, Orange:

"This phone is the best phone out there by far. I have managed to switch 15 customers within a week to pre order the Lumia, I love the device so much I can’t wait to get one when I’m due a new phone, the customers that are interested in apple iPhones or galaxy s 2 I manage to persuade some to go for a Lumia."

Ian McLaren, Carphone Warehouse:

"The Lumia is flying off the shelves, especially from one who has really taken the training on board and pitching them to everyone. The main things that are selling the phone are the design, superb screen and the way the social networks are integrated into the phone OS so don’t need to keep switching apps and all the messages are compiled into one thread.

From a standing start, Nokia have really grabbed people’s attention with the Lumia and the advertising is starting to pay off as people are coming in and asking about the handset, and asking to upgrade to it."

Bill Bennett, Three UK:

"I lose track of the number of people who I speak to who want an iPhone. Well, at least they think they do. It’s amazing how, once people have played with a Lumia for a minute or two, they lose all desire for anything Appley. As one lady put to me… 'the iPhone doesn’t come in blue – it won’t match my handbag'."

Matt Rampersad, Orange:

"Yesterday I showed a customer how easy it was to use the voice control, they were amazed because you can open every application on the phone just by your voice! And it even reads out your texts if you want! What a clever device."

A feel good post for you, be sure to head on over to MyNokiaBlog to read up on the rest of the feedback from sales staff. I must be honest, I never thought we'd see the day.

Via: MyNokiaBlog

9
loading...
18
loading...
54
loading...
0
loading...

Reader comments

Nokia Lumia 800 feedback from carrier and retailer sales staff

13 Comments

I think this post should win a trophy for best image accompanying an article. :)
 
It is good to hear that WP/Nokia is taking off elsewhere.  Now if the US would just wake up. :/

I see education mentioned in this article.  Where's the education for the US?  I've called several different ATT retailers around me and no one seems to know anything about the phone... it's sad!
There was one guy at one retailer who really liked them though.  He made a similar comment about how people think they want one phone till they take 5 seconds w/a wp7 and everything just works...

Marketing is a powerful thing. If Microsoft advertised Nokia like it was a Super Bowl ad... then some mindshare would start being switched over from this Apple/Google duopoly.

It's up to Nokia to advertise Nokia, not Microsoft. Still, I read that Microsoft is helping out with marketing $$$.

It's foolish to think that Microsoft isn't gonna be ponying up big for advertising Nokia... It's as close as we are ever gonna get to a reference device for WP7.

Watching football yesterday I saw a gauntlet of Android and iPhone commercials.  I saw probably two WP7 commercials?  The rest of them were the 'great to be a family' commercials which are ok but not up to par.
I'm so very looking forward to the marketing frenzy from Nokia to hit over here. >:o

Well I have seen 0 Windows Phone specific commercials in nearly a year, in Australia. Every couple of days, a "Great to be a Family" ad may appear, but they're not that great. The American accent used (no offense) is really offputting and would deter people from the product. Apple and Android ads have an Australian accent.
I can't wait for Nokia's marketing frenzy to hit the US, Australia and every other country in the world! :P

That people love the software and the second generation hardware is NOT as surprise to me. Just this weekend I was speaking with a friend who has a new iPhone4s and we really got into the WP OS on my Trophy. After 20 minutes of looking through he Trophy (Zune, Office, Live Tiles) and finding out that he could run Excel and Word in the native application he said "Why the Hell didn't the Verizon rep show me that phone? I actually asked if they had anything that could run Excel. They probably have that phone berried in the back!" I know they do.
Obviously, advertising is going to be critical for WP to move forward but Windows Phone needs to continue to get to the sales people. I was happy to see at the Windows Phone night out's the moved the sales and tech people to the VIP areas to encourage and guide their use of the phones. They need to do more.

Your friend wasn't shown the Trophy phone because:
Verizon is pushing its sale people to push LTE and it's brand DROID line
Verizion wants to take customers away from AT&T current/future iPhone users)
The simple fact that Verizon doesn't have any 2nd wave WP speaks the loudes of all. Hopefully, the money MS is putting into retail incentives, which they should have been doing from the start, gets the meter moving.

"the iPhone doesn’t come in blue – it won’t match my handbag"
 
lol, i had to use that to persuade my sis to switch over too :P, now we're just waiting patiently until they arrive

"I must be honest, I never thought we'd see the day". Hahahahaha I hear you man. This is a great device and it deserves the attention. Now, the people who made it (Nokia) have to make a good profit and the deal is closed! :)