Nokia Lumia 920 and 820 receiving the Lumia Black update, India and Italy among first countries

Lumia Black Lumia 920

Last we Nokia shared that the Lumia Black update had begun the process of rolling out to various handsets around the globe. The Nokia Lumia 925 and Lumia 1020 were the first devices to receive it, with other devices getting the update in the coming weeks. A support page was set up where you could check the status of the rollout against your country and carrier. We’re not receiving tips that various unlocked (and locked) Lumia 820’s and 920’s are now getting Lumia Black.

Lumia Black, as you should know by now, is a firmware update for Nokia handsets. It brings new features to the mix like Nokia Glance Screen 2.0 and support for Bluetooth LE. It’s also required to run some new and updated Nokia apps like Refocus, Beamer, Storyteller and Camera.

The tips we’re receiving suggest that Lumia 920’s that are unlocked in India are among the places getting the update. In Italy, users are also reportedly receiving the Lumia Black firmware update on their Lumia 820 and Lumia 920 devices. If you go to the Nokia Support page you’ll see that some of these regions are still listed as “coming soon”, which means that page is probably a little behind the curve. If you see your carrier and region listed as coming soon, you might be getting that update today.

Abby just checked his Lumia 920 and does indeed have the Lumia Black update available to him in India, his Lumia 920 is unlocked.

Have a Lumia 820 or Lumia 920? You might want to go into your phone settings and scroll down to the “phone update” section and check if you have an update waiting. If you find Lumia Black, be sure to list your phone, carrier, and country below in the comments. Don’t forget to check out Nokia’s software update page to check the status on your situation.

Good luck and welcome to Lumia Black.

Thanks for the tips everyone!



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Oldboy_GR says:

Lumia 925 (Greece), with a device from Estonia  as it seems (carrier branded) just received it.



Sam Sabri says:

Congrats. Enjoy and have fun! 

Mohd Saif says:

In setting Background photos fixed after update Lumia 820

MattLFC says:

Rolled out to the UK on a friends 820 (o2) and my 920 (sim-free, CV). :)

2tomtom says:

Not available on Orange UK, 920

Do neeeeed that glance screen, hurry up, please lol

I_am_beat says:

Lithuania, carrier from Germany - got the update a few hours ago: )


IndrekHaav says:

Estonia? Are you sure? I'm asking because we normally don't have carrier branding over here, all phones are the unlocked regional models. What sort of branding exactly does your 925 have?

Lumia 820 SIM-Free from Portugal updating :D

josh_ua says:

I'm currently updating my Lumia 820 SIM Free - PH :D

hotraia says:

Is the region I put that would the phone take to check if there is an updated or the real country that you are in ???????? Please if any body knows answer me.

Apollonios says:

Did you get the gdr3 update here in Greece?(the official release)

Yakko Warner says:

And those of us with the 810 are left out in the cold.


SO ANGRY at T-Mo right now....

I have t-mobile, they screwed me over on the 710 as well on the upgrade to 7.8. Now I have an unlocked 920.

Joe Tischer says:

Is it for sure confirmed the 810 won't get the update? I talked to both Nokia and T-mobile and neither could confirm or deny it...

EzraWard says:

The Nokia update page for the 810 simply says, "Not Available." I wonder if that simply means that it's not getting it at all. 

Yakko Warner says:

Considering every other phone listed (including other T-Mobile phones) is "Waiting for Approval" or "Available", then it certainly looks that way.

Joe Tischer says:

Certainly makes me mad they won't support a device only a year old... 

nez99 says:

It just means it will be coming after all the other awaiting approvals are rolled out

EzraWard says:

I have a 920, but I hope for all you guys that do have 810's that this is wrong and that you do get the update. 

I feel your pain. I had the same problem when T-Mobile wouldn't upgrade my HTC HD7 to 7.8. I hope I don't get screwed with my Lumia 521.

Yakko Warner says:

I also had an HD7 (the kids get to use it for games, since it doesn't have a SIM), but at least there was a workaround for getting 7.8 installed on it.

Chef316 says:

I forced the 7.8 upgrade on my HTC HD7.

I couldn't figure out how to do that. Made a mess all over my desktop trying to get it. Did that automatic app (dont remember the name) finally get updated to automatically download the files and force the update? Last I checked (months ago) it said coming soon

FernandoDB says:

nothing in brazil.... :(

Fellipe Abib says:

Nothing at all...

Lumia 520, TIM, Amber Update -> Coming soon. WTF?

+720 Here ... still waiting!

My 920 and wife's 820 are updating now. Black is the new black.

Tamer81 says:

Nothing yet in the Netherlands! :(

Credo93 says:

Ik koop mijn toestellen altijd op amazon.de, Duitse toestellen krijgen meestal eerder de updates dan de BeNeLux. (Sorry for my Dutch folks)

Thundernerd says:

I'm downloading it :D

VegaNovus says:

The update is available for UK CV_GB 820 and 920.

HOWEVER, 80188309 - Noooo :(

Nekzar says:

I get this error too :( Anyone know hwat causes it and/or a possible workaround?

ttarbuck says:

I got this error code too when updating my Lumia 920. I've contacted microsoft and was told that they passed on the problem to their 'esculation team' and would contact me within at least 72 hours. I don't know what it is but thier looking into it now so it should be fixed soon. Hopefully.

dznk says:

Looks like the problem has been found. People with the Update 3 Developer Preview already installed are fine. If you haven't already got that, the Black Update fails. This looks as though it's because the update that is coming down is Black on it's own, no Update 3, so the update fails. Seems as if Update 3 is required for Black to even install.

niljoste says:

Happend to me too. Just power your phone off and on again. Gone!

omagic82 says:

Lumia 925
Waiting for approval

Chef316 says:

Same on my T-Mobile 925

Sigh... I want the updated Glance Screen... So when I wake up n look at the time, I can automatically know if I have a reason to unlock it (email, text etc) otherwise go back to sleep lol

Gildorsara says:

Got mine on Turkey, Turkcell-920 but getting an error 80188309 which says Update downloaded but couldnt start.

emirilgun says:

o serverdaki yoğunluktan dolayı (its because of the server, its busy) :)

pampurio97 says:

It's because GDR3 is not yet ready, unlike Black ;)

Gildorsara says:

Oh you are right. Gdr3 still not avaiable in my country tho, we must wait then. Thanks!

Firehand81 says:

Funnily enough, you can get over this by installing GDR3 developer version and updating that one to Black :)

nitheesh1996 says:

Same here in India

Hrvoyay says:

Croatia 920 unlocked also updating.

TheDarKnight says:

Does black contain GDR3?

You should already have gdr3 it updated weeks ago

Not everyone has GDR3. Not on AT&T unless you went the developer preview route.

And don't expect Black on AT&T anytime soon either.

TheDarKnight says:

No GDR3 here, I have a Lumia 925 with T-Mobile

Tragic says:

Same here no Black nor GDR3 :(

Dev Preview?? Do it... I did and it worked perfectly. Not sure why alot of people haven't tried it... Skip the carrier drama

Quin 2013 says:

Damn AT&T, still waiting on black &gdr3

pzkpfw says:

Updated to Black here in NZ this morning on unlocked handset.

cindawinda says:

I am also in NZ, what model Lumia do you have? I have not received the update yet

Cutting Edge says:

I just got the same problem :(

TheSuperShoe says:

Do you, or anyone else with this error, have GDR3 yet?

Cutting Edge says:

I don't have GDR3, just Amber.

Credo93 says:

I also have the 920 German Country Variant .... Bought on amazon.de, my device had no problems with the update.

hacer619 says:

No update in UAE

MangoGuy says:

I've received it in the uk

barptad says:

Yoppe, so did I NL 920 Unlocked...

TheSuperShoe says:

I have an AT&T 920 with the French ROM on it and it's updating now.

Boxerboy213 says:

Are you sure? :o Mine is stuck on Checking for Updates...

TheSuperShoe says:

Yeah, it just popped up and said, "An update is ready."  It's on the spinning gears now.

Mine french rom is also updating now, att 920.   love data sense!

goldenpipes says:

How is your lte on that rom? I want to flash something so I can enable internet sharing.

TheSuperShoe says:

I'm using AIO, so it's throttled, but it works great.  I haven't had any issues with this ROM and I'm glad I did it.  Getting updates when Nokia/Microsoft releases them is great.  And I can use Data Sense.

goldenpipes says:

I'm going to try to flash that rom and see what happens. As long as I don't get dropped calls and junk and LTE works I'm sold.

Steeve Roy says:

Since I installed the black update, my Internet Sharing didn't work anymore. It say's "There's no cellular data connection to share..." on my Nokia 920. I already installed the app to enable tetering, apn are goods etc... WTF with this update???

Ian McG says:

Confirmed.. have the same phone/ROM and it's installing as we speak :)

dunker2390 says:

I have an ATT 920 with the French ROM as well and just checked for updates. There were 4 updates available and when finished installing it actually looks like it installed the Black Update and GDR3!

Did anybody else have this as well?? I can now close applications in the app switcher menu.

TheSuperShoe says:

I had the GDR3 update from the dev preview.  I only had 1 update.

AT&T comments in 3, 2, 1...

walter1832 says:

BOOM...goes the dynomite!

Gibraltar75 says:

Confirm, L820 unlocked updating to Black this minute.

thirdday2002 says:

Insert at&t comments below.

dznk says:

Nothing on my 920 which is on EE UK... but that doesn't surprise me. They're always slow out of the blocks.

It appears most Country Variants are getting this and the ones that were listed as 'Coming soon' on Nokia's update page.

My Lumia 920 on Three UK is updating though, curiously. Must be soon for EE, I hope.

dznk says:

That's interesting, as the update page lists 3 UK as just 'Waiting for approval'. Thanks for letting me know. Hopefully EE will follow soon, but I don't have have a lot of confidence in them anymore. Enjoy the update :)

Nokia Lumia 820 (deeloper unlocked). Got updated.

Status : Preparing to install - 28%. 


Dethon says:

Just updated, Lumia 920 Italy CV. I'm not able to download Nokia Beamer though

metallica79 says:

icant download as well in Turkey

SuperJMN says:

Cannot download the applications as well :( (Spain)

lpforthewin says:

I can't either - uk

I can't download it... I updated my Lumia 820 Vodafone today

Rob West says:

Me too, I got Nokia Black this morning but am not able to download Nokia Beamer

Turanga06 says:

I've a Lumia 1020 and still don't available in Costa Rica -.-u
It's very annoying!!! Why always latam at last!!?? :'(

Jack Larson1 says:

US has not got it yet, don't worry *yet*

josipogo says:

Update in Bosnia and Herzegovina on BH Telecom variant but still not availability of downloading Storyteller and Beamer software, just check UK and USA Store, no help, any advice folks.

Cutting Edge says:

Hey, I'm also on BH Telecom. Did you manage to successfully update the phone or did ypu get error: couldn't open the update (80188309)?

josipogo says:

Installed half hour ago, maybe you do not have enough free space. Do not know how big is download and how much space is needed for extraction bit I assume some 2.5 Gb.

VegaNovus says:

FYI I have 13GB free and I'm having this problem

josipogo says:

Did you have Developer GDR3 update?
It seems that is made it some confusion, know is polemic on forums does this update also contain GDR3 or not or maybe is just an issue with overloaded download server.
Who knows, be patient, it is important that thing moving.

Cutting Edge says:

I have 23GB of free space so that shouldn't be an issue.

josipogo says:

Then, what to tell you, be patient and keep trying, turn off/on, then try again, who knows what could be wrong. Sorry men.

lpforthewin says:

The issue seems to be that nokia's black firmware is available but the gdr3 part of the update isn't so it fails unless you have already installed gdr3 using the developer preview program reported on here a few months ago.
You can either install the preview (search this site) and update or keep trying until Microsoft fixes the issue which should be fairly soon

fahad kazi says:

I don't think it is because of not having the gdr3 preview because my brother's 820 got updated without gdr3.

josipogo says:

By the way, Storyteller become available via Store for Black device, Beamer and Play 3.x not yet.

vansiv says:

Nothing on Att unlocked device. And maybe i need to wait for several months. Thank you, ATT.

iainmann says:

My 820 updated this evening but can't get Nokia Camera and Refocus. App store says not available for my device!

lpforthewin says:

Nokia camera is still only for pureview devices but you can get the Nokia camera beta already. Refocus and storyteller and beamer seem to not be working at the moment though

Jas00555 says:

"Last we Nokia shared?" Sam, I didn't realize you guys were Nokia! When were you gonna tell us?

Cutting Edge says:

I'm downloading the update as we speak. I'm using Lumia 920 Amber (which is carrier-locked) in Bosnia and Herzegovina, the carrier is BH Telecom.

squire777 says:

If i had a tail I would be wagging it in anticipation right now

MSicc says:

Downloading it right now in Germany

Mister Gore says:

Hoping the Rogers 920 update doesn't sit waiting for approval for too long.

astroboy#WP says:

Agreed, I still got nothing on my Rogers 920.

Nothing yet in Hungary. :'( C'mon man!

It's already downloading for me on my unlocked L920

Pacific16 says:

Not for my Unlocked L920 :(

BTW, extras+info on my L920 shows Manufacturer name: RM-821_eu_poland_324. Should I follow Hungary or Poland status on Nokia's Software update page?

Kele27 says:

well its not here for me either! (L920, T-Mobile) 

Xmisterhu says:

That's because:

Lumia 920
Waiting for approval

And afaik GDR3 isn't officially released here yet, so you can only install Black, if you were in the Developer Preview program.

Eby Creek says:

920 ATT USA, nothing here

Yeaaa I wonder how long it will be. 920 atnt also waiting -.-

sundawg#WP says:

AT&T is the best carrier in the entire known universe!  (trying something different this time)

tonymus says:

Actually, AT&T is the second best carrier in the entire known universe.  All the other carriers are tied for first...


Check it again, I just got it on mine

Credo93 says:

Updating my unlocked (L920) country variant from Germany, i live in Belgium trough but i don't think it has anything to do with where i live ... The update is taking veeeeeeery long trough, it already toke more than an hour and at the moment of writing it's still updating. Probably because i have 16GB of files on the device. Good luck everyone!

TechBell says:

How about asking T-Mobile why they're not clearing Nokia Black for the 810 - which was EOL's less than a year ago? Thousands of customers left out in the cold for no apparent reason. 

Joe Tischer says:

I tried asking them, the customer service rep says he will "report it to Management"......Riiight...I remember my Galaxy S2 taking over 1.5 years for a Jellybean update....

Devin19 says:

Netherlands: Lumia 920 device from Sweden, downloading Lumia Black right now :)

Updated to black - Lumia 920 user from india

kivancio says:

Turkey, CV Lumia 920, downloading !!!!!!!!!!!

rohirrimp says:

failed twice with an error code. Third time's the charm i think.

fraztto says:

Nice, this means my AT&T 920 should get it in one ir two months

vinkelsleep says:

Downloading... Preparing... Can't open (80188309) (fuck) L920 tele2 Sweden

MojoDoj0 says:

Did it work for you?

The Dane says:

Got it in Denmark as well L920. Worked with no problems.

RyanDaLyon says:

And here we are on at&t in the US, probably gonna get it when the first Microsoft branded phone comes out.

WPRaptor1 says:

Lumia 820,France,No update


SillyBirds says:

920 unlocked, currently dling!

busyman96 says:

Using the France ROM on 820, no update here.

ttarbuck says:

Update available for 920 unlocked UK. Downloaded but then get an error message saying "The update was downloaded but could not be installed. Error code: 80188309" Does anyone know why this isn't working?

nokiageek says:

Tesco Mobile UK.. Downloaded update but got error couldn't open

Lumia 920 in Nepal .. Downloading the update....

maxiemuse says:

Vodafone UK 920 downloading now

hwangeruk says:



Any idea what the firmware / OS versions should be after this has installed?

(What shows that its actually BLACK?)

Zarnywoop says:

Mine is the same.  Go to Settings>extras+info it should say in big bold letters Lumia Black.

In settings>about it should be firmware version 3051.40000.1349.0010 which matches the Nokia update webpage.

jayabarker says:

Whoop on my 920! (sim free uk)

Daakkon says:

Hurry up Rogers!

Tudor Zamfir says:

Updated lumia 920 to nokia black but I can't use Nokia Beamer or Storyteller on my phone. 

Jazmac says:

Nice that its rolling out..  That means we at AT&T have only 19 more weeks to go. W00t!!

Darren Walsh says:

Got it on my 920 here in Ireland (country variant) sweet!!

NykoAlly says:

You're "not" receiving tips that locked and unlocked 920/820s are getting Lumia Black?
?? Or is that a typo??

Devin19 says:

Get over it already.

Lumia 920 Rogers nothing is up to date

Daakkon says:

Look on the Nokia support page, Rogers L920 GDR3/Black update waiting for approval. :(

CCAZPastor says:

T-Mobile 925 still waiting for approval. What are we waiting for?

Chef316 says:

I know. I've attempted to get an answer out of several people at T-Mobile but its a no go. If they don't update my L925 like they didn't update my HTC HD7 to WP7.8...then I'm unlocking my phone and going elsewhere.

helsten2 says:

Updated 920 in Norway on Telenor, but still not possible to download Storyteller and Beamer apps (not available for my device! )

Tudor Zamfir says:

I have the same problem!

Updated. But like the last time, NOKIA's update information page still says that it hasn't been releasd here yet. So a lot of good that page does then.

I just downloaded the update on my unlocked L920 HU, now it says that "The update was downloaded, but couldn't be opened. (80188309)" 

theefman says:

Hilarious, the att comedy lines! :)

IndrekK says:

Estonia, 920, Downloaded. Needs moar power.

dpiranda says:

Updating here in Brazil. L920, rogers unlocked on vivo network. With French rom.

deecoop0351 says:

920 in the USA saying unable to check for update message

Corvodin says:

Restart the phone, try it again afterward. 

DJCBS says:

Nothing on Deutsche Telekom for the L920 (the L1020 received it on the announcement day though, and since Black is way more relevant for the L1020 than for the L920, I'm fine with it)

Carlos Mota says:

Unbranded 920 in Portugal. Downloading :)

coldfilter says:

Available in Spain on vodaphone

vooodooo says:

820 got updated :)

deecoop0351 says:

Available for at&t in 2015

Quin 2013 says:

We'll probably have other phones by then, i have a sneeking feeling that at&t doesnthis to their customers to frustrate the crap out of them and make them make a rash decision and just up upgrade to newer phones and plans

kingjah says:

Not released on Verizon either.

galbenush says:

Vodaphone Italy - Lumia 820 is available


Darren Walsh says:

I've also noticed that the message tones and ringtones are alot clearer now, plus the custom ones i have on it too, anyone else notice??

Latvia. Installed black update on top of microsoft gdr3. Lumia 820

csd_images says:

Just installed the update for O2 UK.

jnbnb says:

Problems updating! Unbranded lumia 920. 80188309 error

pampurio97 says:

It's because GDR3 is not yet ready, unlike Black ;)

zalokram says:

Downloaded and installed but it says, couldn't open it, error 80138809. Any help?

iainmann says:

Looks like Nokia may have jumped the gun in some areas. It's believed the installation problem for black is because Microsoft's Update 3 for WP8 wasn't downloaded as well and Black needs Update 3 to work. 


Suedezu says:

Nothing yet to my Orange Lumia 920 in Romania. C'mon, Black, get over here!

Corvodin says:

Mmmmm mmmm m, that's the news I've been waiting for.


RobinPaul says:

Getting update on my 920 in Aruba, phone is from Uganda tho xd

Jellew says:

Working in Denmark on a 920


Shumiz says:

Also on 920 in Denmark from Telenor (I had Update 3 installed). Now migrating data. It took like 20 minutes to do the update.

Grumble...AT&T 920...Grumble

badger8080 says:

928 hasn't got gdr3 yet

kasitechead says:

Country Varient UK update for 920 right here (have been checking obsessively all day)

why isnt working in Finland


serdonkey says:

Lumia 920 Unlocked from Croatia updating at the moment

enduracell says:

Denmark unlock (carrier Greece) just installed it. But no beamer and storyteller available.

GearDoGi says:

Same here.Danish device L920 (Carrier Greece) the device downloads the update without probles but whe the "preparing to install" Reaches 100% i receive the following message "the update was downloaded but couldn't be opened"
WTF?!?! MS and Nokia can't even provide an OS/Firmware properly!

Corvodin says:

Add a few more exclamation marks, I think you'll get your point across.

L920 Finland updated, but apps that require black update can't install :(

Jacky920 says:

I'm also from Finland & having same problem :(

IndrekK says:

Umm..am I missing something here? Does "Black" mean that your screen will literally stay black like forever? My L920 started to install, turned off and hasn't shown any life signs for like 30 mins now?