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54

Nokia pulls HERE Drive and Transit apps due to installation issues

HERE Services

Nokia has pulled the updates for HERE Drive and Transit due to some issues consumers have been experiencing when attempting to install the latest versions. We covered the releases recently with the new features and pricing for all Windows Phones. What's interesting is Nokia has stated that it will be offering its collection of HERE Windows Phone apps to all smartphones.

The error displayed on the store is that both apps are no longer published. We'll keep you all updated as to when the apps are once again available to download. Source: TwitterThanks to everyone for the tips!

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Comments

There are 54 comments. Sign in to comment

_Emi_ says:

please nokia.... *facepalm*

dkp23 says:

Had this issue since this morning around 730am pst time.  Had two notifications to DL update, but couldnt even download.  THen both transit and drive were not in the store. 
 
Yet i still have the tile count for updates. 

JW888 says:

Got the same problem

namflow says:

I got the update for everything else. Then I uninstalled drive. Then I could not reinstall it. Then I got lost today...

UzaiBaka says:

Hahaha I giggled

Kevin Joel says:

Oooohhhh.... Poor bamflow ={

jjmurphy says:

All smart phones or all Windows phones?

All smartphones from what I've heard (read around the webs).

AndyAndyAndy says:

A tweet from the Nokia twitter account to a user complaining about the update. Seems many users experienced crashes following the update. https://twitter.com/nokia/status/354887580552134656

dukrem says:

My Nokia drive was crashing as soon as it started after the update on my 620, so i uninstalled then installed again from the store (before it was pulled). Working great now.

dalydose says:

Why didn't they put the old one back up while they fix the new one?? If I had attempted to upgrade and it failed, I'd want to at least revert back.

Ratman826 says:

That's exactly what am thinking

mrllano says:

They've lost it

poddie says:

I'm suspecting it's because MS doesn't allow it... they have lots of restrictions on what you can and can't do.

explosive0 says:

Except MS put back their oldYouTube app. I'm sure if they can do it, Nokia can. 

slavrenz says:

Agreed. Nokia/Microsoft lost at least one potential customer over this. My friend went to AT&T to get a Lumia 820 last night, but he couldn't download HERE Drive+. Turn-by-turn navigation is really important to him, so he went for an iPhone instead. Somewhat petty, I know, but this is what is happening out there as a result of Nokia's mistake...

RyanAMG says:

I let you guys know about this at 7:30am PST that's a long turnaround time

Shambels says:

Please tell me the new one will know where the hell its going!!!

Zeroplanetz says:

Luckily I've never had that issue. Southeast US.

sumothong01 says:

I'm in SE US also. Here Drive worked better than Google Nav ever did for me.

Zeroplanetz says:

Yup. I agree 100% without any second thoughts on that.

Josh Harman says:

SE US as well, works better than Google and Lexus in car navi.
I've probably put 3,000+ miles on it, never led me astray.

Saiflowrider says:

Didn't got any updates yet UAE

CRASHFIRE says:

I had no issues with the update in Texas on my 920.

blackhawk556 says:

doesn't download on my phone.

sholokov says:

Funny how things work. I hard reset my L920 (no good reason) and after restart, uninstalled all unnecessary apps, including all Nokia apps that are now Here apps, thinking I would reinstall them, as fresh installs. As I know now, Here Drive was nowhere to be found. I thought maybe because it is still in beta and that is why I cannot find it anymore, but now I see it may be because they pulled it. Does anybody know if the Drive app can be uninstalled and reinstalled, even though it is in Beta?

interopbyt says:

Lol, you can hard reset again if you don't mind that :P

sholokov says:

You are right. It's not a big deal, other than the spinning gears issue with L920.

Nakazul says:

Yes, you can re-install Drive whenever you like. I do it all the time because I grow tired of there outdated maps...but got to look if something changes.

Josh Harman says:

US map was just updated a few weeks ago.

sholokov says:

Thank you @Nakazul

NokFromApp says:

Wow!! I did the exact same thing. I am without the DRIVE app as well now

snowwake8 says:

We need traffic

Josh Harman says:

Its coming soon.

KrightonX says:

You mean this update doesn't have traffic? What the fuck is the point? Back to CoPilot.

waqqas31 says:

According to the program description, traffic is included in this version.

Josh Harman says:

That's what I meant by coming soon. I think there was an article about it on here. Seems there was some other new features, but I forget what.

nycny says:

Hope to get it worked out soon. Here Drive was my most reliable drive application, and now I don't have it.

Jazmac says:

I got Co-Pilot a few weeks back. They give a 2 week full out trial and its not half bad. I eventually bought it because it is that good. Might be worth checking it out in the interim. You might just like it as I did.

Jazmac says:

I got Co-Pilot a few weeks back. They give a 2 week full out trial and its not half bad. I eventually bought it because it is that good. Might be worth checking it out in the interim. You might just like it as I did.

Nakazul says:

Co-Pilot is easy superior Drive. You could argue that you pay for them but there app is so cheap its like its a pro tool for free.

rohitmarines says:

Lols I didnt uninstalled the old one and it still working like charm in remote north east india

wonder1070 says:

Yah mine def crashed after the update on my Lumia 920

haikus says:

Hi everyone, this is Pino from the HERE team at Nokia. We have found the bug, fixed it and we are testing now the new build. All the apps will be available for download again anytime soon.
For those who asked, yes, we thought about all the possible solutions, including republishing the old version. But the one we opted for is the best compromise.
Thanks for your patience.

Thanks for the update PINO.

ghaikal says:

Thanks Pino

pankaj981 says:

Can we install the xap from the website manually by copying it over to the file system?

ghaikal says:

I'm not lucky, I've reset my Lumia 920, had fun with gears for 1 day, then I found that I can't download here drive !! Hope it will available soon

Yes receiving the error: 80320011 here
At least the old one is working nice, but not let me update at all.
Hope they fix this soon
 

bsd107 says:

This is so lame....