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Nokia Software Recovery Tool updated with support for Windows Phone 8.1 and more!

Nokia Software Tool

It was in early February that Nokia (now Microsoft) made their official sotware recovery tools available to consumers. Nokia Software Recovery Tool is a desktop application that allows you to reset and recovery your phone. It’s useful for anytime you’re experiencing major software problems and need to reset an unresponsive phone. The app has been updated to version 1.3.1 today. Let’s check out what’s new.

If you already have the software installed you’ll see a prompt to update when you next open it. Download it for the first time and you’ll get a little message letting you know what’s new in this version. Here’s what Microsoft has added to the update:

  • Support for new products based on Windows Phone 8.1.
  • In good networks up to 75% faster download for large software packages.

We’ve heard from a few of you that the update now includes the latest firmware for your Nokia handset. Previously your phone would have the Amber firmware when using the Nokia Software Recovery tool. Now we’re hearing that Lumia Black is available on your handset when using this tool to help your phone.

The new features in version 1.3.1 should be welcomed by anyone rocking Windows Phone 8.1 and needing to save their phone.

Have you used Nokia Software Recovery Tool to bring your Lumia back from the dead? Sound off below and let us know how it went!

Thanks for the tip Fahmi B!

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Reader comments

Nokia Software Recovery Tool updated with support for Windows Phone 8.1 and more!

76 Comments

Dude...if you said country, I'd genuinely feel bad...but having ONE in your CITY and crying about it, lmao! I only have one in my city (Edinburgh, UK) and I'm happy that we do, lol.

Well in my town I think there are few Nokia care center. but for Nokia Store I don't think it exist here. but we got authorized retailer for nokia even though they sell almost all brand of cellphone though ._.

If only HTC could do the same thing... of course they don't even bother to update their apps so I think I can forget that.

One more reason to jump ship and get a Nokia device. I was a Samsung user and like HTC, They suck with Software support for their customers. Since I got my first Lumia I have't regretted it.

Yeah when I got my Windows Phone I was new to its world and I didn't know Nokia were so commited to Windows Phone. Had I known that I would have gotten a Nokia Lumia! When I change my phone that's what I'm getting!

Error in the First sentence, "sotware". Also, the first word in a comment can't be "first" even when constructive. Good to know the sotware was updated.

Sam,once again before the grammar nazis arrive,second last paragraph "*rocking".

Nice article though but you still arent replying to my tweet on twitter,it's related to the WP8.1(Amber) and now wanting to update to WP8.1(Black) problem :(

Lol,but you said "But you havent told me what is your phone model,country,carrier?Help me,Help you." That's why I thought you could help me :(

Well,thanks anyways I guess :(

Now I will going to use it for my L925 I getting heating in it when I use 3G or WiFi...l will going to change it at end mouth

What exactly is the difference between the US and UK version? I have an unlocked German Lumia 920. Thanx guys!

What is the difference between this and Nokia Software Updater for Retail? Used it to restore my 1520 back to 8.0 a week ago.

NSU is intended for official Nokia handymen - not for public release. This software recovery tool is for public personal use.

Although I still stick with NSU due to extra functionality (change firmware, hardware test mode)

So my phone locks on the spinning gears any time I try to hard reset. The only way out is to use the Nokia tool to flash it. Will I be able to flash it with 8.1 now or is the 8.1 rom still not available?

Does this reinstall a clean 8.0 or fixes the current version that's on your phone?

I have 8.1 on my 920 but i'm seeing extra albums in my music collection that was deleted prior to the update to 8.1. I only see these albums when I use the hidden music + Video app. These albums don't show up when I use the gimp down xbox music app.

It would be great if I could start over with a fresh 8.0 install then update to 8.1

Its a clean WP 8.0 Version & provides you completly old version upgrade ...

I just tried it now .. It completly took back my lumia 520 to older version..

I'm really shocked its not even a black update or amber update... And I saw it name has "Enhancement & ___ "

Anyway You can  try it on your own risk...

I've used it to fix my dad's bricked 928, it was funny he couldn't understand why I could fix it but the whole Verizon store couldn't after trying for two hours

I just used this last night to get my 1020 back to WP8. Have to send it back screen cracked and received 1520 through Att insurance.

I've installed 8.1 on my L620 using Developers Preview. Was great getting to know the new features, Cortana, but performance lagging was unbearable. Was taking almost 2min to load camera with no other programs running. So I used Nokia Software Recovery Tool to get it back to 8.0.10517.150 successfully. 

1.3.1 has been out for over 3 weeks now... Did they pull it then reup it today?  I have it on my machine and my install date is April 14. 

I've installed 8.1 on my L620 using Developers Preview. Was great getting to know the new features, Cortana, but performance lagging was unbearable. Was taking almost 2min to load camera with no other programs running. So I used Nokia Software Recovery Tool to get it back to 8.0.10517.150 successfully. Great tool.

Hi.. I'm Using WP8.1 Dev prev now i connect my phone to nokia recovery tool.. it showing a software update.. Can anyone tell me wat is this ? Can i update it or not?

So if I install this and plug my phone into it, would it recover my phone based on the existing firmware on my phone or the new one available from Nokia?

I hey, i have a question. I got a lumia with amber, because my carrier doesn't release black yet (aight), and have 8.1 preview.
If I use this it will give me Black firmware? Thanks

can anyone help me?
i can't start the nokia recovery tool it says "Nokia Recovery Tool has Stopped Working"
and
same with the NSU both have problem
help me

 Thanks!

Is there a way to install WP8 on my Lumia 720. My Lumia 720 has an intermittent problem with the microphone not working and I did not notice that issue when I was on WP 8. I would like to install WP 8 again and observe for a few days. 

OK I installed the recovery tool, connected the phone (lumia 920 RM.820, México TELCEL), and it shows the latest firmware for my phone ( 3051.50009.1424.0002 ) ... shouldnt it like put an older one if it is to revert something? I don't get it.

Experiencing the same in South Africa. Have tried almost everything with no success.  Anyone who has managed to connect to the server?

Hi it says it supports symbian phones do this fix brick symbian phones? i have a a nokia N97 which stuck at nokia logo i still love my phone lol