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Xbox Live core services down, some users unable to sign into Xbox Live on the Xbox One [Update]

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PSA: Xbox Live currently experiencing issues, impacts Xbox One and Xbox Music

Xbox One

Update: Everything should be good to go now. Enjoy!

Enjoying that new update to Xbox Video that fixes some bugs? What about the update to Xbox Music that fixes over 70 bugs? Well then you might be a little bummed to learn Xbox Live is experiencing some issues that might impact your ability to sign in to Xbox Music, Xbox Video and Xbox Live on your Xbox One

Nothing major to report, but a few of you have chimed in saying that you're having issues with Xbox Music, Xbox Video and your Xbox One.

The Xbox Live Status site shows a few services as being impacted.

You might have trouble browsing the Xbox Video Store and the Xbox Music Store. You might also be unable to sign in to Xbox Live on your Xbox One. The PBS and Twitch applications are also currently limited.

We'll keep you posted, but try reading a book or going outside during the downtime.

Things seem good on our end, but let us know if you're having any issues with any Xbox service.

Source: Xbox Live

Thanks for the tip everyone

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Comments

There are 37 comments. Sign in to comment

Microsoft giveth and Microsoft taketh away! Updates app, backend service fails..lol

Lipe13 says:

My 360 was also acting up when I tried to play GTAO earlier today.

AntEv says:

I suppose there was always going to be a downside to a couple of decent updates!! :/ And just like that it's fixed. :)

YA BILLY says:

Its fixed now

MagusShadow says:

I'm having issues signing into smartglass on my surface, wonder if it is related...

mase123987 says:

Close the app and reopen it.  Should work...

bobsentell says:

Mine was down, but it is up now.
If it helps, State: Alabama; ISP: Mediacom; Xbox Live Gold

mase123987 says:

Well some of my Xbox One features are back up

 

Kyle Stilkey says:

As soon as you posted this, the service is back up. The site even states it. Glad it wasn't down for too long.

Sam Sabri says:

Site still shows as impacted for me.

Kyle Stilkey says:

Yes it did, but if you read the point they put up it said THANKS FOR WAITING, EVERYTHING IS NOW FIXED. I have no idea why they did this and didn't just put everything back as Green.

Kleen Jimi says:

what the fuck is a book

Not sure. I think it's some sort of creature. I'll look it up and let you know what I find.

Was playing guacamelee with no issues signing into Live earlier.

coip says:

I played Guacamelee last night for like 90 minutes. Confirmed it saved, then shut her down. Came back later that night and my save file said 10 minutes. It had somehow lost 80 minutes of my progress. I was so furious that I played for 2 more hours straight. Confirmed it saved, then shut her down. Booted back up an hour later and my save was fine, but now I'm super worried about it. Not sure what happened--if it had something to do with this supposed Xbox Live outage or something, but I'm nervous about it. I will not keep replaying the first 2 hours of Guacamelee over and over, as good as it is.

FAHMI BASSEM says:

What about 360 users

_Haitian says:

Experienced this right away. Did an internet test connection from the Xbox and it mentioned that there is a problem with Xbox Live Service and to check the status at Xbox.com/status
After a few tries, I fully lucked out and am now connected. I'm sure this will be fixed soon. Good luck everybody.

Sam, and Dan, Cortana voice is buggy!

Check it out! She is reading instead of having attenuation.

I have been wondering what's going in. I'm DJing an event using XBox Music and couldn't figure out why it kept failing!

From can't reach the server, to can't download that album right now, to all the other fails that exist with a streaming service.

Ugh.we were doing the national anthem...and it stopped in the middle of the anthem!!! Omgoodness!!!! Fortunately, the people at the event simply picked up and started singing it.

I've said it the last time, and I'll say it again. This is another prime example of how this 'stream first ideology' doesn't work. This exact thing happened two weeks ago. At least make this app work well with local music, relying on cloud connections to play music will never work well on portable devices, especially when they screw it up at source.
Please please please improve the local sync functionality:
http://xboxmusic.uservoice.com/forums/209733-xbox-music-suggestion-box/s...

Richard_Indy says:

The Xbox video app on my L1520 says that I'm currently viewing this content somewhere else. Please log off there so you can view this content here.

Updating collection.... Still going. Successfully broken. Thanks

swizzlerz says:

Owell its life. Nothing is perfect.

Was having issues logging on to my Xbox One that I bought for $500.
I thought it was mine? So how come I cannot not logon to my Xbox One locally???

That's that Sh!te I don't like with all this digital and cloud talk.

Things you buy can just up and become inaccessible at anytime and have the customer looking like wtf just happened.

Mystictrust says:

I didn't have any issues logging into the Xbox One that I bought for $500. When not connected to the internet, instant sign-in doesn't work, but facial recognition and controller-based sign I do (as well as sign in by voice, I imagine.
Only other thing I can think of is that it was connected but trying to maybe sync your profile and couldn't? Maybe? Sounds a bit unlikely, but in that case you could disconnect the Xbox from the internet to get your local to sign in, then reconnect if you want to use any of the working Live services.
Xbox One still allows you to sign in to your profiles locally, cloud or not. If what I wrote above doesn't work for you, I recommend you call Xbox Support.

Not to get into an Internet Scuffle....I have 2 XBox One and neither of them would allow me to login. My Xbox 360 (brother's actually) allowed us to login to the console.

Mystictrust says:

I just unplugged from the internet and restarted my Xbox One. It logged me in. So if it's trying to connect to Xbox Live when down, I feel like it should work if you disconnect the Xbox from the internet and try logging in again. It must be getting stuck trying to connect to a service that isn't working, and maybe the X1 doesn't have a mechanism for it to stop checking while attempting to log in. So disconnect the internet.

I only think this way cause on my 360, if I turn it on and my internet is spotty, or Xbox Live has an issue, it sits and waits and takes forever to realize, "Hey, this isn't going to work" and then signs me in locally and displays the error that it can't connect

I forgot to mention my Xbox One was also giving me an error message each time I tried logging in. Wished I had written it down.
I'm logged in now so next time I'll take notes. Gracias.

I had problems last night signing into live on my 360 even said store issues

Richard_Indy says:

Public service announcement

Rug says:

Does anyone know if the actual time for a rental is exactly 24 hours as it states, or is there a bit of a buffer? I ask because quite often I start to watch a movie with my wife after the kids are in bed, but it usually takes 2 days to watch the movie because one of us (usually my wife) falls asleep. I need 28 hours. Thx!

coip says:

I don't know, but I don't understand why it isn't like a 36- to 48-hour rental, at least. As if someone is going to rewatch the same movie over and over in a one- to two-day span. Just give us the buffer! Also, they need to decrease rental prices. They're too expensive.

DKXKnight says:

Successful run of Titanfall last night. No problems.