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Engadget Mobile is reporting some major AT&T data outages on the east coast, from New York City to St. Louis. AT&T is aware of the reports and working on it, though as the big E notes a perusal of the AT&T forums shows a lot of unhappy 3G and EDGE users.

I'm doing fine down here in my little neck of the woods, where the recent 3G upgrade gets utilized by just a relatively small number of people. How about you big city folk -- emails coming in? Browser working?

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US Version of the Touch Pro (GSM) Spotted

A brave chap named Black93300ZX over at xda-developers has dropped $900 on what is almost surely a Touch Pro bound for AT&T. How do we know it's AT&T-bound? Well, note the lack of a front-facing camera, the slightly different keyboard layout, and also that it's working on the US' 850 band for 3G data.

No word on when this will actually arrive, of course, and we're still expecting the CDMA version to land on Sprint first. Still: fans of the slider and owners of the Tilt now have a pretty clear upload path.

Thanks to wmpoweruser for the tip!

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You already (should) know that your 'unlimited data' isn't actually unlimited in terms of sheer bandwidth -- every carrier has either official or unofficial data caps. Transfer more than, say, 5 gigs of data and you might be looking at a nasty call and an unceremoniously cancelled account. Add another limitation on to that there 'unlimited' plan: the type of data you're allowed to send or receive:

[AT&T] told the FCC on Friday that if they catch you using their mobile broadband network for P2P, they'll nuke your account. Specifically, senior VP of dealing with the government Robert Quinn said that “AT&T's terms of service for mobile wireless broadband customers prohibit all uses that may cause extreme network capacity issues, and explicitly identify P2P file sharing applications as such a use.” - Gizmodo

Exactly what qualifies as “P2P” is sadly (and expectedly) vague -- just apps on the phone, P2P on your laptop via a tethered connection, all are likely up for grabs. We're guessing that AT&T is feeling the pain of a 3G network that doesn't have the capacity for serious, heavy use by a large population, especially on the upload side of things. Yes, we probably have the iPhone to blame thank for AT&T sudden vulnerable feelings.

Thanks to Rene for the tip!

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Samsung i788 to Hit AT&T?

Here's a fun rumor we heard over the weekend from an anonymous tipster: at a meeting for AT&T Store managers, looks like a few manufacturer reps got a little overexcited about what's coming down the pike. One couldn't help himself from pulling a BlackBerry Bold out and flashing it around. Another, she had a full-on gear bag full of phones -- one of which appeared to be the Samsung i780. Technically, it would have been the Samsung SGH-i788, which has the bands necessary for the US 3G networks.

The rep said it was "OTA," which apparently in her parlance meant "not released" instead of "Over the air." As you'd expect, it's just a little thicker than the BlackJack II, features that weird mouse pointer, a telescoping stylus, and was, in fact, branded with the AT&T logo.

It was in the standard black color and was relatively pretty light considering what it packs. The battery was dead so our tipster didn

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If you have ever been Jamstered and have AT&T, then now might be a good time to call them up for a credit. AT&T is offering credits due to third party charges that occurred spuriously between Jan 1st 2004 to may 30 2008. AT&T has learned its lesson and will now require customers to confirm monthly subscriptions by text and have third party companies send reminders on how to unsubscribe. AT&T should be notifying customers in the coming weeks, but if its anything like a mail in rebate, well, you know... Instead you might be better off simply downloading the credit form from the AT&T website.

In my opinion its kind of sad that it took a lawsuit to help a company like AT&T realize there was a problem in this area. I can't tell you how many times I have looked at a bill and seen a ridiculous amount of ring tones and game charges from 3rd party companies. Just a helpful reminder that your Windows Mobile phones are packed full of features that we love and don't require you to pay some janky 3rd party service to use. If you have been janked, however, hit up the lawsuit link there and get the deets on your potential compensation.

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FLO TV coming to AT&T

Moments after our review of Cellular Video from AT&T they decide to hit us with the launch of Mobile TV with FLO. This coming May we will have access to a whole plethora of media. Already installed on most AT&T phones are Cellular Video, XM Radio, and MobiTV. The new service will go by the name of AT&T Mobile TV with FLO and plans to pack a punch. Full- length shows such as CBS Mobile, Comedy Central, and Nickelodeon will all be at your fingertips. To see what all the fuss is check out the site. That

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This is exactly the kind of fight we like to see.

So last week Verizon announced their “Any App, Any Device” program - basically promising that they'd be open and let any handset (after it's been tested) be used on their network. Of course, that 'testing' part sounds a little sketchy, and let's face it - how many non-Verizon CDMA phones do you have lying around (or want to make in your basement) that are unlocked and ready to rock on Verizon? So - nice thought, good to see you moving away from evil, Verizon, but the earth has not shook.

Well, AT&T has responded and their response basically boils down to this: “We use SIM cards, ever heard of 'em?” Yes, folks, AT&T cares not which GSM phone you use and it's always pretty much been like that - so the 'Openness' that Verizon has just started has always been around on GSM networks.

“You can use any handset on our network you want,” says Ralph de la Vega, CEO of AT&T's wireless business. “We don't prohibit it, or even police it.”

Read: USA Today via Engadget Mobile

Allowing 'other unlocked' handsets on your network is very nice, Verizon and AT&T, thank you. Now: quit locking down features like GPS and Bluetooth and trying to turn every blasted thing under the sun into a for-pay 'service' when all we're really doing is using bandwidth from your pipe. If Verizon and AT&T are serious about this 'open' thing, maybe they'll stop being jerks to folks like Skype. Because Skype (and others) want to use that bandwidth pipe and are being blocked.

We're happy these companies are talking about being open, but they don't get the benefit of the doubt from us anymore that they are open because of their history. Actions > Words, guys.

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Sprint CEO Ousted

Before we get to the doom and gloom, let's remember that Sprint has a few good things going for it:

  • Great data plans on 3G
  • um...

Ok, ok, they do have the Mogul and the Sprint Touch is coming soon (a little bird bubbatex in our forums tells us November 1st), so they're doing alright on the device front. On the network front, though, they're all over the map. Nextel's iDEN, Standard CDMA, and working to create WiMAX (which they're calling "XOHM", but that's another discussion). I seem to recall they even tried resurrecting Trenchcoat Guy recently and that didn't help, which stinks because he was way cooler than CanYouHearMeNow? Guy.

The real issue is that their stock price is consistent - consistently down. So Gary Forsee has to go, replaced by CFO Paul Saleh. Hopefully Saleh can get things moving, because - get this - I think that #3 Sprint might be looking at upstart Alltel's recent move into easier-to-do-than-WiMAX WiFi plans with more than a little jealousy (buyout rumors aside).

In between the two is T-Mobile, of whom we should not speak until they get 3G (that's getting delayed, too, by the way, their spectrum isn't going to be freed up on time). At the top of the heap, of course, are Verizon and AT&T, shaking their giant, evil corporate heads and thinking "kids today."

Forsee, who has also served as chairman and president, has come under fire as telecommunications giant Sprint's subscriber growth and share price have disappointed investors.

Read: MarketWatch; thanks to Overthrow for the tip

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AT&T Tilt Arrives Tomorrow?

AT&T has launched a teaser site for the AT&T Tilt. I suppose you could try to contact your "regional sales manager," but more likely you will just have a wait a little bit longer. Our regional sales manager was mum except to tell us that there is a "regional training meeting" tomorrow for the Tilt, but it's all booked up so we won't be able to put on our favorite AT&T shirt and sneak in.

We were expecting this would hit last week, but we were wrong, wrong, wrong.

There's not a whole lotta new information to write about. It's still going to be the best Windows Mobile device in the US Market. It's still a slider and has a great tilt-up feature. The only new thing I can see is that the numberpad is in a new and unique place and gets fancy silver keys. Let's hope this "Tilt Your World" promo site gets a few more details when it launches. It'll be a little bit longer - maybe even tomorrow.

It's time to change your Point of View ...
Come be part of the 2007 National Launch Tour for AT&T's Tilt!
Contact your Regional Sales Manager to see if you're eligible for this amazing event!

Read: HTC and AT&T invite you to Tilt Your World

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AT&T Teases Moto Q9H

AT&T has put up a teaser site for the Motorola Q9H. They're really not helping the name confusion by just calling it the "Motorola Q Global" on the site, but I suppose it is a nice way to poke at i's already-released cousin the Motorola Q9M on Verizon (See our First Look Video), which is US-only.

There's no new information on the site (Well, it does claim that there's "Integrated GPS," but let's assume that just a slippery way of saying you can use the built-in TeleNav with a Bluetooth GPS). On the other hand, it really does reenforce for me that the Q9H is very much different from the Q9M - it has more buttons, is more rounded at the top and bottom, and comes will DocsToGo for really real document editing (not the standard, half-baked implementation of Pocket Office). Sure, it lacks the sweet Q9M interface, but I can live with that.

I've been testing the Q9M for awhile now and while I still think it's a big ol' slab, it's also a better phone than the Blackjack or Dash so far. Being an AT&T man, the Q9H just might give the HTC Tilt some competition for pocket space. Maybe.

We were hoping for the August 24th launch, but unless it was launched in secret by ninjas and sold only to their ninja buddies, I'm gonna assume they missed that mark. ETA: unknown.

Also unknown, whether or not the "Mystery Qs" are ever going to amount to anything.

via IntoMobile

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More evidence that the Kaiser is definitely coming to AT&T: FCC approval. Now FCC approval in and of itself isn't necessarily a guarantee that AT&T will pick up the device, but in this case I feel pretty confident. Why? Because HTC actually got three versions of this wunderphone approved:

  • The Kaiser 100 is a camera-less version (think business use)
  • The Kaiser 110 has one 3mp camera
  • The Kaiser 120 has two cameras - the big one in the back and the little one for video conferencing on the front.

The 110 is the one to pay attention to here. Just as with the Blackjack, AT&T (well, it was Cingular back then) took in the single-camera version, as having two cameras sort of makes it a little too obvious that their network isn't all it could be. Why would HTC bother making a less-powerful, short-a-camera version of the Kaiser if not for AT&T to snap it up? That pitter-patter sound you hear is my heart.

The Kaiser is a full-fledged Windows Mobile 6 Pro slider (flip-up, no less) with 3G, built-in WiFi, and built-in GPS. Please hurry. I'm getting tired of Sprint's Mogul being the hottest thing on the block. The rumor used to be "late July", but we're just about fresh-out of July, so I'm thinking mid September (i.e. after the Sept. 8th FCC confidentiality agreement expires). Which is funny, because I'm also thinking AT&T will finally bequeath Windows Mobile 6 unto the Blackjack, 8525, and the Treo 750 around that time. Heck, AT&T, you may as well do it all on the same day - and as long as you're at it, throw in a free pony.

Read: WirelessInfo.com via Boy Genius

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AT&T's new video share service isn't available for Windows Mobile... yet. When they announced that they'd be launching it last month, we noticed a little something something. The leaked BlackJack Windows Mobile 6 ROM had a Video Share app built in. Which means two things to us, given the news from Mobility Site that AT&T has finally, officially launched the service:

  • WM6 on Blackjack, 8525, and the Treo 750 should be right around the corner (I think they're planning on releasing all 3 at once) and
  • At least one of those (the Blackjack) will have Video Share.

Now for the bad news - AT&T apparently doesn't trust its bandwidth enough to allow for two way video - it's one way video and two way audio. Oh well. I guess that's the way it has to be since US carriers and phones with front-facing camera get along like vampires and garlic. Not well.

AT&T Video Share enables one-way live streaming-video feeds that can be seen by both parties while they are participating in a two-way voice conversation. Once the parties have initiated a Video Share call, either one can be the one generating the video stream for the other to see.

Read: AT&T Video Share Arrives in Nearly 160 Markets Nationwide

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Yes, ATT Improved EDGE. Sheesh.

I'm seeing blog posts all over saying "OMG EDGE iz faster lolz!" Yes, yes it is, as we told you it would be a month ago (sigh). It's being called "Fine Edge", and AT&T says to expect up to 100kpbs, but in some areas you might even hit that theoretical ceiling of 200kpbs. It's all very satisfying, actually, because although I am a 3G man whenever possible, sometimes an EDGE-only Windows Mobile phone (like the HTC Touch or T-Mobile Dash) captures my heart and I settle.

The blogosphere was abuzz Friday with reports that AT&T's EDGE network was reaching uncharacteristically high speeds of 200 kilobits per second in advance of the Apple iPhone release.

Read: Did AT&T Quietly Improve EDGE Data Rates for IPhone? - News and Analysis by PC Magazine

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In World of Warcraft (yes, I play), whenever you gain a new level you often get a whole slew of new abilities - your avatar can do more than it could before. When that happens, the standard thing to yell is "Ding W00T!" Well folks, this summer I think the Samsung Blackjack will be calling out Ding W00T!

When I loaded the hacked Windows Mobile 6 ROM on there, I noticed something very, very odd. There was a new setting and a hidden application that kept loading itself in the background no matter what I was able to do, and it was called "Video Share." So today Mobility site points us to an AT&T announcement that this summer they'll be rolling out a real-time video sharing service. The page that displays compatible phones on the Video Share site doesn't list the Blackjack (yet!), but it does list two other Samsung phones. The fact that Samsung is on board with Video Share and the fact that there's a funny little "Video Share" application on my WM6-hacked Blackjack tells me it will be added to the list.

It also makes me strongly suspect that my earlier doom and gloom about the Windows Mobile 6 date for the Blackjack was wrong. A late July release for Video Share bodes well for the new Windows Mobile 6 ROM that supports it on the Blackjack.

Ding W00T!

A&T Inc. (NYSE: T) has announced the launch of AT&T Video Share, the first-ever service in the U.S. that allows users to share live video over their wireless devices while participating in a voice call. AT&T Chairman and CEO Randall Stephenson highlighted the service during the opening keynote of the NXTcomm industry event.

Read: AT&T- News Room

Read: Video Share Site

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I said before that the iPhone might help Windows Mobile at least as much as it hurts it - by helping grow the smartphone smarket more quickly. Here's a more immediate benefit I wasn't expecting - AT&T has been upgrading their EDGE data network to work better with the iPhone, which is EDGE only.

While most Windows Mobile phones these days are coming out with 3G capabilities, some are still stuck back in the stone EDGE age (HTC S710, I'm looking at you). For those folks, the added speed is a nice little spillover benefit from the coming iPhone armageddon.

An AT&T employee who works on Operations tells us that the carrier ordered a last-minute beefing up of its EDGE throughput, latency and coverage in anticipation of the iPhone.

Read: Gizmodo (via phonedifferent)

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