business apps

If there were one area where Microsoft’s Windows Phone devices should be doing well it is within business. Nokia have just posted a new video extolling the headline features of Windows Phone 8 to the corporate crowd.

Even though Windows Phone has a whole feature set designed to be consumer friendly, it also has arguably the best office friendly apps too, mobile office anyone?

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Zendesk help desk software launches WP7 app

Cloud-based help desk provider Zendesk has released a version of their mobile app for WP7, complete with live tiles and Mango support.  Zendesk is a service that allows companies to host, log and track support tickets, be it for IT, customer service, or internal business.  With the mobile app, support representatives easily view and modify their tickets, as well as respond to them.  Simply download the app and log in to your account.  The full feature list is as follows:

  • Access all your support ticket views
  • View and update comments, CCs, tags, and ticket fields
  • Apply predefined responses, or macros, to tickets with frequently asked questions
  • View all support ticket events and notifications
  • Pin ticket views and specific tickets to the start screen as Live Tiles for easy access
  • Easily bookmark a ticket for future reference
  • Search support tickets
  • Upload and view attachments on tickets
  • Take a photo and attach it to a ticket

If you use Zendesk already you can get the mobile app for free here.  Not a user yet?  Sign up for a 30-day trial.

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Book your rooms with Meeting Rooms

Here's an interesting app for your Windows Phone. Meeting Rooms is a utility that allows you to check the status of your company's meeting rooms and reserve them from your Windows Phone.

Setting up the app is a little on the hit/miss side but it appears that you'll need to configure the app to your company's server.  Then you add the meeting rooms that are available for scheduling. From there it is a simple process of finding the date and time of your meeting and seeing what rooms are available.

It's a shame this app isn't compatible with the dry-erase board that I use to reserve conference rooms. But, if you have a meeting reservation system on your company's server, Meeting Rooms might give you an advantage in locking down that conference room.

Meeting Rooms is a free application that you can find here (opens Zune) over at the Marketplace.

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