problems

Nokia Windows Phones are solid smartphones running Microsoft's mobile operating system and we've previously looked at how physically durable the devices are. According to AdDuplex reports, almost 90 percent of all Windows Phones are part of the Nokia Lumia family of devices. Consumers have enjoyed both stability and reliability when it comes to said Nokia hardware, but there are times when things can go wrong.

The Finnish manufacturer has made its Software Recovery Tool available for consumers to download, should they experience issues with their Nokia Windows Phone and its OS. It seems to be a re-brand of the 'Nokia Software Update for Retail', which we covered months ago as a solution to fixing your Lumia.  Nokia appears to have made now made it 'public' instead of a tool for themselves.

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A ton of excitement surrounded the launch of Microsoft’s Xbox One gaming console, but for some, their purchases were met with disappointment. A faulty Blu-ray disc drive had plagued many on launch day and resulted in initially excited, but ultimately disappointed gamers. Luckily for those who are having the issue, Microsoft will be buying you a free launch game!

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If you've tried to log into your Flickr account from the Windows Phone Flickr app you're probably receiving an error message that reads,

"Unable to reach Flickr login services. Press Back to try again."

The error message is rather persistent, no matter how many times you press the Back Button and try again.

The problem? It's likely an API change that wasn't reflected in the app.  The issue seems to be limited to logging into your Flickr account from apps such as the Flickr app and Pixl.  In checking some of the apps that pull images from Flickr, but don't have the account log-in feature, such as Photostream and Flickr Wallpapers, they are still able to pull pictures from Flickr.

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We've been hit by a number of reports this morning that the Windows Phone Store is playing up and not allowing consumers to download apps and games. We're able to confirm that the issue is indeed present, with the error 805a0193 displaying when attempting to grab an app for our handset. This isn't the first (and probably not the last) time the store has fallen unwell.

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With the release of BlackBerry 10 this week, Microsoft has even more fresh blood for competition in the smartphone business. While one could argue that it is still Android or iOS that Microsoft is up against, the picture painted for spring 2013 is one of stiff competition and a fight for the third spot.

Windows Phone 8 has made great strides in making Redmond’s mobile OS much better than its predecessor, most importantly with the new NT kernel which will allow Microsoft to grow the OS. Having said that, there is a lot of room for improvement and we’re not just talking about touch-up features either but core aspects that need to be addressed.

Below is a list of 8 things we think Microsoft needs to fix in order for Windows Phone to really take off. We’re confident Microsoft already knows about these and in fact may have solutions in the pipeline. At least that's the hope.

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We’re not sure what’s going on over at Google but either incompetence or the trolling bug has seized control of operations. Last week we saw a purposeful redirect of maps.google.com send Windows Phone users to the search page instead of allowing them to use Maps (Google later backed down) and now today it’s affecting YouTube.

The behavior is specific: head to m.youtube.com and click any video. In the past, such an action would launch Internet Explorer’s HTML5 video player, allowing Windows Phone users to watch just about everything that was mobile (assuming it wasn’t a Flash-only video). Now on Windows Phone 8 devices we get prompted to install an app.

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Does your Nokia Lumia 900 have any problems? If so, which ones?

We've had isolated but frequent reports of certain bug and issues with the popular Nokia Lumia 900. We summarized them in our previous post as they include things like purple-grays on the display, camera shutter button that stops working and issues with the device volume keys not working.

Check it out for more details and once you have pop back here and vote on whether you are having any of those problems. Note: You can vote for multiple items

Did we miss something? Have a theory on what's causing some of them? Want to just pontificate? Lets us know in comments.

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From purple screens to rattles to unresponsive buttons, the Nokia Lumia 900 still has a couple of nagging problems for a few of us. Here's what people are complaining about most.

The Nokia Lumia 900 seems to be doing well for AT&T and for some reason we can't leave our glossy-white one out of reach for long but there are still plenty of bugs and issues rolling in to our inbox at WPCentral. Although that data-bug is now history thanks to a quick response from Nokia these few, seemingly random issues are plaguing numerous Lumia 900 users. We'll go over a few:

  • Purple screen - Grays appear with a purple hue when the display brightness is set to low (or automatic and goes to low). Although it could be a software calibration issue it doesn't affect all Lumia 900s, in fact it's just a subset that are out there. Our own glossy-white Lumia 900 has this and it's quite obvious when on the low-setting. You can commiserate with others in our forum who are having this problem. Nokia seems to be trying to isolate which builds it may be and you can submit your device information in this Nokia help thread.
  • Camera button won't wake the phone - This issue is caused when the device is powered off/standby and you hold the camera button to launch into the camera app. It's actually easy to replicate: Run any app and leave it on screen then power off the phone. Now try to hold-n-launch the camera via the shutter button. It won't work. Turn the device back on, exit the app, go to stand by and now try it and it will launch. We've had it happen even without an app running under lockscreen. (Thanks, Sepatown for the replication trick)
  • Vibrate feature rattles - We complained about this in our 900 review and even have a video of it compared to the Lumia 800. In short, the vibration feature rattles to different degrees on many Lumia 900s often sounding like an electric razor. Once again, the problem is on some phones while not on others. You can follow the threads here at WPCentral and Nokia Support for more info.
  • Inline remote on headset issue - The Nokia Monster Purity headphones sometimes won't forward/pause a track. Also, volume rockers when the device is a sleep won't respond and/or require multiple pushes
  • Low volume is high - Even on "1" the volume is quite loud and doesn't start to vary till "7".

Nokia sure has a lot on their plate and we know they are actively looking to address these but the question is how much of this is firmware and how much is it Quality Control (QC) with the hardware? We should caution that not all Lumia 900 users are having problems but even Rafael and I both have Lumia 900's with "purple grays" and my vibration rattles a bit too.

We'll be paying attention but for now, you may want to read up in our "Official Lumia 900 Bugs List" to see what others are saying.

Update: Take our poll to see if others are having the same problems or not

Image Credit: tewmgd (XDA forums); See the vibrate-rattle issue demonstrated on video after the break...

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Nokia has announced that they are aware of a bug with the Lumia 710, where a user disconnects from a call but the screen continues to report the call as being connected. Not only is this a visual irritant, it led users to believe that they were being additionally charged for the delayed call ending.

Owners took to the Nokia support forum to cry out for assistance on the issue. This is not the first problem Nokia Windows Phone owners have come across, with the 800 being plagued by battery life issues. Official Nokia Support representative 'Unwired' published the following statement:

"Nokia is continuing to analyze this software issue and is close to a fix. The fix will be made available via Zune as soon as possible. It is difficult to say when. One other important fact about this issue is that the phone modem is responding to the call disconnect signal from the touch display, the call is taken down as it should. The issue is that the user interface displays the call disconnect button but is should not. Consequently consumer are not being excessively billed for a call that seems to be staying up."

Good news for owners of the handset that a fix is well on its way, and that no additional charges will be applied to your bill, but until the update is released a reboot will be required to rid the pesky call screen.

Source: Nokia Support, via: TNW

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Ah, problems! We detest problems! The Nokia Lumia 800 has been marketed more than anything else, with an upcoming 4D promotion in London, but as it's early days, some issues are to be expected. The handset has been anticipated for months now since it was unveiled earlier this year. We've had some threads being created on our Windows Phone forum regarding battery life, touch calibration, sound issues, loose buttons and more.

I've personally witnessed some of the problems being reported by consumers, especially calibration and sound issues. For sound; when using headphones (or a speaker system) with the Lumia 800, I'll hear a burst of white noise when a track ends and before a track begins. As well as our forums, the official Nokia support forum is being bombarded with questions surrounding problems users are having.

Are you an early adopter of Nokia's first Windows Phone? If so, have you noticed any issues with the handset? On a positive note, the amount of reports being published could signal how many handsets have been sold. Head on over to our forum and join in the conversation should you be having trouble with the 800.

Thanks Nick for the links and roundup!

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