product support

The Surface RT tablet was released last month, but Microsoft has remained tight-lipped about the support policy for Windows RT itself. The company has since released information detailing its declaration to support its initial Surface tablet for four years. ZDNet has taken a look at the new information provided to see what this means for consumers.

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Microsoft Surface RT Touch Cover issues

We've heard rumblings about the Microsoft Surface RT Touch Cover coming un-raveled along the connector. The plastic shell on the keyboard separates and exposes the connecting wires. Not a really good situation.

The separation looks as if it is caused when you fold the keyboard over behind the Surface and the plastic shell is stretched too far and comes loose. If you're having problems with the Surface Touch Cover, while a roll of duct tape could fix the problem, there's a better solutions.  Here's what you need to do.

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