uservoice

UserVoice is a great piece of online software. Companies like Microsoft and indie developers leverage the UserVoice platform for direct consumer feedback. We’ve seen the team behind Nokia MixRadio use UserVoice to solicit ideas to improve the app for users. Microsoft even maintains a Windows Phone page where users can suggest and vote on features they’d like to see. Back in September there was a strong community push for the Windows Phone team to keep Cortana as the name for the upcoming digital voice assistant.

If you’re an independent developer you might not have as many customers as Nokia and Microsoft, but you still find UserVoice to be an effective platform to gain customer feedback on your apps. Using UserVoice to power feedback and improve your apps? Then you’ll want Voices Admin for Windows Phone.

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There’s been a common complaint from the Windows Phone community the past few months around a seemingly lack of urgency with Microsoft to release updates. Windows Phone 8 launched at the end of last October and since then we haven’t had much in terms of OS updates. Right now GDR2 is beginning to roll out for a few of you, but other than that not much. Microsoft’s Joe Belfiore recently took to the Windows Phone UserVoice to address some of that criticism.

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She's not wanting your features, gosh darn it.

News of Microsoft backtracking on offering consumers the opportunity to provide requests for features in Windows Phone 7.8 has been circling multiple sources today. This is due to a reply to a User Voice thread that apologises for misleading consumers through a previous reply, which turned out to be badly worded. 

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Custom Hubs & Accent colors for Windows Phone 8? Yes, please.

Earlier in the day we reported that Microsoft was going through the User Voice feedback system and signing off on feature requests from end users.

In short, if a feature is being positioned to be included in Windows Phone 8.x, it gets stamped with a generic “Planned” label from the site Admin for Windows Phone. It is then followed by a comment noting “Just a quick update to let the Windows Phone community know that this feature has been announced for Windows Phone 8”.

Indeed, many of the features such as Arabic language support, NFC and 720P displays have been publicly confirmed back at the June 20th Summit, making this forum cleanup standard practice.

But out of the 22 “Planned” suggestions, three stuck out...

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The Windows Phone 7.8 update may be more than just a pretty face

While all eyes are focused on Windows Phone 8, for many in our audience, the 7.8 update is just as important because due to contracts and the world recession, simply buying a new $500 phone is not an option this year.

We’ve repeated ad nauseam that the 7.8 update won’t come until well after Windows Phone 8 hits the streets. In fact, on our podcast we’ve put for the idea that 7.8 was a last minute decision by Microsoft.

That notion is now gaining ground as Microsoft is soliciting user feedback on what features they want most in the 7.8 update. That should tell you that 7.8 is far from complete at this point as they still haven’t locked in new features.

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While Microsoft already has a feedback website dedicated to Windows Phone owners providing suggestions on features in the OS, what was missing was an official location to allow users to voice their apparent frustration when it comes to marketing and promoting the mobile platform. We've all had issues with the lack of 'umph!', until Nokia came on board and blew everyone away with tripling marketing expenditure when their family of Windows Phones were announced at Nokia World 2011 in London.

We've now come across a UserVoice page set up by the Windows Phone team that allows users to submit suggestions on how the software giant could improve marketing, and vote on other submissions.

"Just like with your suggestions on features to add to future versions of the product, we'd like your suggestions on how we can spread the word about Windows Phone itself via advertising campaigns, community or social media involvement and other types of promotions. Creativity highly encouraged, let us know what your ideas are!"

Be sure to head on over to UserVoice and input your ideas (or ensure that your favourite suggestions get bumped up by voting). We know a good number of our readers have some thoughts on how Microsoft can improve in this area.

Source: UserVoice

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