Verizon Wireless

If you’re rocking a Windows Phone device from Nokia, you’ve had access to Nokia Music for over a few months now. The music streaming service gives Lumia owners access to over 17 million tracks in the Nokia Music collection. Users can make create free fixes from their favorite songs or artists. Nokia also recently rolled out a ‘Plus’ version of Nokia Music that offers higher audio quality among other things for a low monthly fee.

Now they’re teaming up with Verizon Wireless to promote the service with a concert series in Austin, Texas.

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Perhaps it shouldn't be "odd" to see Verizon promoting Windows Phone, after all, the powerhouse US carrier is planning on selling not one, but three Windows Phones this year: Lumia 822, HTC 8X and the unspecified Samsung Odyssey (expected to have a 4" S-AMOLED display, WVGA resolution, and a 5MP camera)

Still, you know things are changing when you see a nice ad right on Verizon Wireless's front page with the line "Introducing The new Windows Phone. So advanced, it's actually simple."

We dig that tag line. And we're glad to see Verizon onboard with Windows Phone. Thanks, Andrew K., for the tip!

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Verizon is getting ready to roll out a firmware update for their HTC Trophy.  The rollout upgrades the radio to provide "improved data connectivity in certain scenarios when Connection Setup application is installed."  Little other detail is provided, nor a date in which the update will be made available.  The instructions simply note that users will receive a notification on their handsets.  You can see the update details here and keep an eye on the source link to see if further information gets added. 

Source: Verizon; Thanks for tip, Dave!

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While Verizon has the HTC Trophy as it's one and only Windows Phone, the wireless provider has given Microsoft an ultimatum of sorts that could see the Verizon dropping Windows Phone all together.

In a recent interview with CNET Verizon Wireless's Chief Marketing Officer Marni Walden commented,

"We've communicated to Microsoft that LTE is critical to us. We need to see a timeline that makes sense if we want to continue to represent them."

Microsoft hasn't responded to Walden's comments but has said it would add LTE support to Windows Phone but hasn't addressed the "when" of the subject. Should Microsoft and Verizon part ways, the wireless company will focus it's smartphone line-up on Android devices and the iPhone (which doesn't support LTE).

Verizon is still working with Microsoft on this issue and hopefully common ground can be found to bring the second generation Windows Phones to Verizon. If not, does the success of Windows Phones hinge on a Verizon model or will Microsoft do just fine without?

Source: CNET  Via: Winsupersite

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After Microsoft's announcement that Mango updates would roll out "in coming weeks" and AT&T's confirmation that they would begin on September 27th, one of our faithful readers decided to take it upon himself to try to find out when exactly Verizon was planning to send out their updates. 

He poked around the Verizon Wireless site, when suddenly he was prompted to join a live chat with a representative.  Through a clever bit of social engineering (AKA, directly asking the rep if Verizon's Mango update would roll out the same day that other major carriers' would) he was told that it would indeed be available on September 27th.

There are a couple of other interesting points in this conversation.  Firstly, the representative says that regardless of whether the phone is purchased now, or post-Mango roll out, the software will be the same.  So it sounds like Trophies will come pre-loaded with Mango.  Secondly, when asked about other Windows Phone devices on the horizon, the customer support rep states that no information has been given out.  Hopefully, this is just a matter of timing and not a sign that the Trophy will be Verizon's sole WP7 offering.

You can see the relevant part of the chat log above.  Names have been redacted, as to not get anyone fired.  Now, customer support reps have been known to be wrong in the past, so don't take any of this as gospel truth.

We are also seeing Mango referenced in Verizon's support pages on updating the HTC Trophy.  Not only can you download a .pdf on the benefits of updating to Mango but also the instructions on how to go about updating your Trophy. 

Thanks for the tip, Sam!

Clarification: Where the CSR informs our reader that whether the phone is purchased now or after the Mango roll out, the software will be the same, the CSR is referring to the update itself.  While we could see Trophy's shipped with Mango eventually, the CSR meant the software update will be the same for existing phones and those currently in inventory. 

And yes, CSR talk can be confusing and designed to make the sale.  Hence the caveat to not take any of this as gospel.  It is simply an indicator that September 27th might be Mango Day for Verizon customers.


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Fancy winning some awesome prizes? Of course you do! First place in this Verizon sweepstakes will receive (hold your breath) a HTC Trophy, Xbox 360 console, three (3) 360 games, 8000 Xbox Live points, and a $125 Verizon Wireless gift card. Ten runners up (first place winners) will earn 1600 Xbox Live points. Not bad eh?

To enter, simply fill out the sweepstake entry form (for US souls only - check the Ts&Cs) and a random draw will be held after the closing date of July 13th.

Source: Verizon Insider

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Pocketnow is reporting that the long awaited Verizon HTC Trophy has showed up on Best Buy's website, though not available/in stock. Usually this would be an indication of a near-launch. When we looked though, we were unable to find the device on the site, meaning the URL may still be hidden (or we're consistently spelling 'Trophy' wrong).

The price, out of contract, is listed as $600, but that's probably just a placeholder figure and nothing official. In addition, the model number MWP6985 is also confirmed for Verizon's first Windows Phone, which is as mythical as the unicorn at this point.

So, does this mean Verizon folk will be able to pick up their phone shortly? With this device's track record, we're going with 'no'. Still, hope spring eternal that Verizon will someday launch this device and complete the Windows Phone presence in the U.S. Seriously Verizon, this looks just sad now.

Source: Best Buy; via Pocketnow

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Although Windows Phone 7 coverage at CES 2011 has been a bust (more on that later) a CDMA verion of the HTC Trophy has run its way through the FCC guantlet.  There was no direct mention of the "Trophy" name; however, a nearly identical model number to the European version of the Trophy was mentioned in the docs (PC40200 vs PC40100).  The device was also granted approval through the WiFi Alliance using the same certificate as HTC's Mozart and Surround.

As previously reported, Verizon is intending to release a WP7 Trophy in early 2011.  While it is unclear when exactly "early" refers to, this FCC approval means it's on the horizon. Our bet? Latest: end of February.

Source: FCC; via: PocketNow

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Just when you thought we had heard the last of Microsoft's Kin One and Kin Two, they find a way back into the news.  Even after their death, we saw not only one update but two updates.  Now it appears their absence may be short lived.

The Kin is listed as coming back as early as this quarter on a Verizon device guide, identifying the target audience being young adults/teens. Could this simply be an attempt on Verizon's part to liquidate the KIN inventory that's collecting dust in a warehouse or an effort to revive the Windows Phone?

If it's the latter, Verizon will have to work on device and service pricing. The units will be harder to sell to the younger crowd if they are priced along side other smartphones. We felt that the Kin phones were nice but not for everyone. A step above featured phones but they didn't rise to the level of what we expect from a Windows Phone.

If Verizon can market and price the Kin with that in mind, they might actually sell more than handful of units this time.

via: Precentral.net and thanks to ericn32 for the tip!

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It appears that Verizon is close to launching a new subscriber service called Mobile Recovery. The service will allow Verizon customers using smartphones to locate their device via GPS, sound an alarm on their phone, remotely lock or wipe their phone.

The service will be a free add-on for those who subscribe to a Total Equipment Coverage (TEC) plan and will be compatible with Android, Windows Phones, Palm or Blackberry phones.

If you are already on a TEC plan, you can go to MyMobileRecovery.com for details on how to enroll in Mobile Recovery.  There is no word yet if non-TEC customers will be eligible for the service.

via: boygeniusreport

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Verizon has released a software upgrade for the Samsung Omnia II (SCH-i920). The upgrade contains a handful of enhancements including Windows Mobile AKU Update to 5.0.93, Qualcomm updates, Widgetplus updates, and Facebook app updates.

You can find the Upgrade Too here with step by step instructions. Remember, upgrading your Omnia II will erase any data you have on your Windows Phone. It is important to backup your data before upgrading.

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Verizon Wireless is now offering pre-paid monthly data plans without the need for service contracts. This includes a $30 pre-paid unlimited plan and a $10 pre-paid 25mb plan (anything over 25mb will cost you $.20 per MB).

The limitation is that these pre-paid data plans are only for 3G enabled phones and the list of eligible phones doesn't include any Windows Phones. On the list you have Blackberry devices, Palm devices, and Android devices but not a single Windows Phone.

The tiered data plans are similar to what AT&T moved to back in June and you can find all the fine print on these new plans over at Verizon.

While the new data plans might make smart phones more attractive, the lack of any Windows Phones being eligible gives us pause. We have seen indications that Verizon's existing Windows Phones may be short lived and there seems to be a lack of interest from Verizon on Windows Phone 7.

Could the new data plans be just another sign that Verizon will be dropping Microsoft completely from it's lineup? Or are we reading too much into this on a slow news day?

via: Android Central

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A leaked "end of life" list has surfaced from Verizon Wireless that takes every Windows Phones off Verizon's shelves.

According to the document the HTC Touch Pro 2 has seen it's last days (EOL 6/29/2010) while the HTC Imagio, Ozone and Samsung Omnia 2 have their days seriously numbered (EOL 3/31/2011). All of which essentially wipes Verizon's slate clean of all Windows Phones.

Verizon isn't just axing Windows Phones. Android, Blackberry and Palm devices also make an appearance on the list. However, with Verizon rumored to be giving Windows Phone 7 the cold shoulder, could this be the end of a Verizon Windows Phone?  Or is Verizon warming up to Windows Phone 7 and simply cleaning off the shelves to make room for WP7 inventory?

via: precentral.com source: phonedog.com

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It appears Verizon Wireless is testing another unlimited wireless plan.

According to the research firm Current Analysis, Verizon will test a $99 unlimited talking, texting and date plan in Los Angeles and San Diego markets. If the plan eventually rolls out nationwide, it will compete directly with Sprint's $99 Simply Everything plan and T-Mobile's comparable $99 unlimited plan.

The $99 plan represents a $20 per month savings from what Verizon currently charges for these unlimited features. The test package is being described by Verizon as a limited time promotion available for single line accounts. It is not available for family plans and does not include domestic long distance.

If you're in the Los Angeles or San Diego markets, check your local retail outlet for availability or contact Verizon's customer service at 1-800-922-0204.

Verizon is also testing a Unlimited Any Mobile plans in parts of Texas and Louisiana which offers unlimited calling to any mobile number. This latest test plan may be an indication we're about to see an overhaul of Verizon's wireless plan structure.

via: Engadget.com

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Verizon Wireless has announced a promotional offer for eligible Texas and Louisiana consumers that will provide unlimited calling to any mobile telephone number in the United States, regardless of the service provider. The "Unlimited Any Mobile" plans will be available for select cities in Louisiana with the 318 area code and select cities in Texas with area codes of 210, 214, 254, 325, 361, 430, 432, 439, 469, 512, 682, 806, 817, 830, 903, 915, 940, 956 and 972.

The new plans will be available from July 30th through October 31, 2010 and will include unlimited text message and Friends/Family options. Monthly rates for single line, Nationwide Unlimited Talk plans range from $59.99 to $79.99. Nationwide Family Share Plans with the unlimited option will range from $99.99 to $129.99 monthly.  The plans are broken down as follows:

Single Line Plans:

  • 450 minutes for $59.99
  • 900 minutes for $79.99

Family Share Plans:

  • 700 minutes for $99.99
  • 1400 minutes for $119.99
  • 2000 minutes for $129.99

To find out if you're eligible for these new plans, you can visit your local Verizon Wireless Store or contact Verizon's Customer Support at 1-888-800-6006.

read: Verizon Wireless

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Verizon has posted its 2010 Q2 financial report and while the company reporting an overall revenue decline, not everything was a loss.

Verizon reported $26.8 billion in total operating revenue, .3% decline compared to this time last year.  While the company may have experienced a decline in total operating revenue, the wireless revenue experienced a 3.4% increase.

Verizon ended the quarter with 92.1 million total customers (a 5% increase from last year) and 86.1 million retail customers (a 1.1% increase). That's still about 4 million behind AT&T's 90.1 million wireless subscribers, assuming the full 86.1 million are wireless customers.

As seen in AT&T's quarterly report, Verizon experienced a significant jump in wireless data revenues (23.4%) from last year. Data usage for the quarter is reported to reflect 180 billion text messages, 4.2 billion picture/video messages and 25 million music/video downloads. The data revenue jump makes the 4.2% service revenue increase pale in comparison.  Yet another indicator how important data is to consumers?

You can read the full presser over at Verizon's website as well as view the financial tables here.

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Verizon ETF Settlement upheld

Verizon's ETF lawsuit has apparently come to a close with a California Appeals Court upholding a $21 million refund that will go to about 175,000 customers. The lawsuit came about when customers challenged Verizon's Early Termination Fees. The plaintiffs claimed that Verizon violated California consumer protection laws and similar State and Federal laws by imposing flat ETF's.

The class action settlement, originally agreed upon in 2008, was appealed twice by Verizon with the funds being held in escrow until all appeals of the case have been exhausted. Verizon could appeal to the California Supreme Court but a spokesperson for Verizon stated this ruling ended all ETF related litigation.

Scott Bursor, lead attorney for the plaintiffs, stated "Yesterday's ruling by the Court of Appeal confirms that this is a terrific settlement for Verizon Wireless customers, and now more than 175,000 of those customers will get a substantial refund."

There are no reports on how much the attorney fees in this case will be (likely millions) but the settlement breaks down to about $88 per plaintiff. They were challenging a $175 fee, which has increased since the litigation but is now prorated to comply with applicable laws. 

Verizon claims the increase and change in ETF policy is completely unrelated to the litigation.  No word if the Microsoft KIN was ever a part of the settlement agreement.

[read: nasdaq.com]

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While rumors of software updates for the Microsoft's KIN, Verizon is busy slashing prices on the Windows Phones.

The KIN One has been reduced to $29.99 (from $49.99) and the KIN Two's price has dropped from $99.99 to $49.99.  These prices reflect an online discount and requires the standard two-year commitment with Verizon.  The pricing also makes the KIN more competitive with similar Feature Phones.  All that is needed now is that software update to give the KIN a little more functionality and a lower priced data plan.

 

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