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Explained: A familiar error message for some Windows Phone users

Ever since WhatsApp was pulled and then re-released this past weekend, we have had a small deluge in complaints from users that they cannot install the update. Instead, they are greeted with the above error message, resulting in user frustration. What’s more, uninstalling the app, resetting the phone and dancing around in a circle did not fix the problem either.

We’ve been trying to figure out exactly why some users have the problem while others, including ourselves, do not. Just as interestingly, we wanted to know which apps were exhibiting the error.

Microsoft has now detailed the problem on the Windows Phone Blog and there’s good news and some bad news. The good news is they acknowledge that there is an issue and they even know what is causing it. As it turns out, there are some problems with certificates for new apps published in the Marketplace within the last week. 

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AVG has taken to their blog to respond to the recent criticism of their Windows Phone 7 security suite. The app has been claimed by 3rd parties to collect and send your GPS information along with any identifying information e.g. email, device make, model, etc. Since the controversy, the app has been temporarily removed from the Marketplace by Microsoft until an investigation is complete.

AVG in their response write a lot but say very little. In short, they state their motivations for entering the WP7 ecosystem--something we don't begrudge them for, even if our security seems "tough enough". They then go on to say they worked with Microsoft on the app, including training, app feedback and suggested changes. Finally they claim that:

  • We do not share or otherwise disclose your data to anyone without your permission.
  • We do not mine your data for patterns.
  • We do not use your data to target ads.
  • We do not access your location data without your permission.

Regarding the scan engine, they have this to say:

"Having the security engines implemented in the product, we believe we can respond to security threats targeting the Windows Phone 7 platform to protect our users, whenever such threats arrive –as we have with Android — and we are committed to continuing to develop this security product to reflect the constantly changing threat landscape."

Fair enough. Honestly, at this point we don't really believe AVG was being malicious here but rather perhaps a little naive. Still, we'll wait for Microsoft to weigh in on the issue before coming to a final conclusion. Read the whole response here.

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For those mo-bloggers out there, you'll be pleased to know that WordPress has gone ahead and released a full-fledged mobile client for Windows Phone, all for free of course. The app allows you to write offline, moderate comments, publish and view your site's stats all from your phone.

WordPress is the largest blogging platform out there today, so having it on board Windows Phone is quite welcomed, especially since the choices up to now have not been that stellar (although BloghuB looks pretty good too). It's even more important since Microsoft closed down Live Spaces and managed to port their users over to WordPress in an official partnership between the two mega companies. Last we checked, about one million have made the transition so far.

You can grab the app right here (opens Zune).

Thanks, Anum (Redmond Pie), for the tip

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In what is sure to be a technical discussion on the pros//cons of using certain protocols, specifically -webkit-text-size-adjust, in the new IE Mobile Browser for Windows Phone 7, Microsoft's developers have done a retraction due to feedback from the community.

Basically, the issue resolved around how to handle text in in a page with an associated caption and there were ramifications for going with the -webkit- CSS property instead of just the -ms- prefixed one.

The team has now decided to not go with the -webkit- and instead only use the -ms- one. We suppose if you're a web page programmer this means something to you and we're hope you're pleased. We're just glad MS is listening to the developer community, who after all have to use these tools.

Now any of our savvy readers care to explain it in layman's terms?

[via IE for Windows Phone team Weblog]

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Smackdown: MoBlog Clients on Windows Mobile

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