fix

[Update: Nokia Care US is now claiming that this is for AT&T users, and it should be live. Our device is now updated at 1:22pm ET...]

While a lot of Lumia 920 owners are getting the 1308 firmware (which is busted for AT&T users, having been recently halted), Nokia is pushing out a follow up to it numbered 1314. That update, as far as we know, has not actually started to go to devices and it’s not currently on Nokia’s Navifirm server (the highest is 1310 for China’s Lumia 920T).

But it may be real close...

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Ever felt like getting stuck into the Lumia 620? A video published by YouTube channel LE55ONS shows exactly how to disassemble, reassemble and fiddle with the insides. It's 27 minutes long and provides an in-depth walkthrough on what to do to achieve the task on opening up the Windows Phone, as well as identifying each component.

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Yesterday on Nokia’s Navifirm servers evidently a new firmware update for the Lumia 920 briefly appeared. The current version for most users is the 1249 branch but this new version is of 1308 variety (1232.5957.1308.0004).

Unfortunately, the firmware is now off of the server meaning we personally cannot analyze it for changes. The good news is that some in our forums already did do some digging and there do appear to be changes to the camera for the better. In addition, new Storage options may give users a means to clear their Temporary cache on their Lumia.

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With the release of BlackBerry 10 this week, Microsoft has even more fresh blood for competition in the smartphone business. While one could argue that it is still Android or iOS that Microsoft is up against, the picture painted for spring 2013 is one of stiff competition and a fight for the third spot.

Windows Phone 8 has made great strides in making Redmond’s mobile OS much better than its predecessor, most importantly with the new NT kernel which will allow Microsoft to grow the OS. Having said that, there is a lot of room for improvement and we’re not just talking about touch-up features either but core aspects that need to be addressed.

Below is a list of 8 things we think Microsoft needs to fix in order for Windows Phone to really take off. We’re confident Microsoft already knows about these and in fact may have solutions in the pipeline. At least that's the hope.

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Supertube for Windows Phone has been bumped to version 2.8, which implements support for HQ / HD streaming of YouTube videos. The functionality was disabled on all YouTube clients for the platform due to Google altering the access method for said streams. MetroTube was also affected by the change, but has since been updated to enable users to take advantage of high quality viewing.

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Metrotube was recently pulled due to YouTube alterations that broke playback. The developer has got in touch with us to reveal that an update containing a fix has been submitted and should be live in the Store within the next 24 hours (it is currently live for those in the US). The app update has passed certification, meaning consumers will be seeing the release shortly.

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Although we haven’t seen this problem at all on our 920, our HTC 8X on occasion has spontaneously reset.  And judging by our forums, users of all Windows Phone 8 devices have had some stability issues, although it’s a seemingly small percentage.

Now, according to All Microsoft, via All Things D, have said they think they have identified the issue hope to have a hot fix update deployed over-the-air next month. No details on exactly what the issue is but we can bet is has to do with memory allocation or execution of specific code that causes the phone to spontaneously restart itself.

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We’ve heard quite a lot of complaints about the official Kindle app for Windows Phone having some stability issues of late. We prefer our Kindle PaperWhite for reading of e-books but we understand many of you do prefer your phone.

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If there's one area where have heard a lot of complaints on it's the WiFi function on Windows Phone.

The problem is a bit niche but it has frustrated quite a few of you ever since 2010. That "problem" is when the phone goes to the Lock screen, WiFi automatically disconnects. Obviously Microsoft had good intentions in mind here with power-saving as the chief concern. But recently, evidence and personal anecdotes seem to betray the idea that turning off WiFi (when not in use) saves battery.

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We know that Microsoft is listening to users, as feature after feature consumers want eventually do show up in the OS. We think we have found another one focused on the Music player controls.

The complaint: once you start playing a tune in Windows Phone, the Player controls permanently stay on the Lock screen, even if the music is not playing any more.

Yes, some of you may be thinking ‘who cares?’ but we can assure you, many people find it annoying. In fact, there are third party apps in the Windows Phone Store to address this very issue with the most prominent being ‘Stop the Music!’. And we agree, there should be something more elegant than the current method.

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Marketplace fix has been applied but it may take a day or two deploy

As expected, Microsoft has begun deploying the digital certificate fix for the Marketplace that has resulted in some Windows Phone users unable to either install or update a select few apps (notably WhatsApp, NY Times and Translator). In a recent change to the Windows Phone Developer Blog, Todd Brix notes:

“We fixed the digital certificate problem and last evening resumed publishing new apps. It will take a day or two for the repair to fully deploy and newly-published apps to begin appearing in Marketplace again.  If your app was in the process of being published, you don’t need to take any action.  We have applied the fix and the app will continue through the certification and publishing workflow as normal.”

Of course as mentioned above that does not mean you can now instantly re-install or update those apps with issues as it can take time for the changes to rollout across their servers. Still, users should be begin to see updates by the end of the weekend.

Let us know in comments if you have had any success. Thanks, ThisIsMetro, for the heads up

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With the recent release of the Microsoft Office 2013 Customer Preview, many have been hitting a giant wall when it comes to connecting Hotmail and Gmail accounts in Outlook.

Outlook 2013 supports Exchange ActiveSync as an explicit option when creating accounts, which kisses goodbye to the pesky Outlook Connector. The problem is when Outlook can't detect Hotmail (or Gmail) accounts correctly. Should a valid address be entered into the account setup assistant and it can't configure Exchange ActiveSync, it will resort to POP and SMTP protocols. This isn't ideal.

Lucky for those who suffer from the above issue, a simple workaround is available that enables Hotmail users to enjoy the new Outlook experience...

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You could sum up this news with a simple "Boo!", but I'm sure you are all aware how we love to babble on slightly. Siri, Apple's personal assistant for iPhone 4S owners, has been 'fixed' after the fiasco surrounding the helper stating the Lumia 900 as "the best cell phone ever". The humorous result / answer was due to Siri's reliance on an external service, namely Wolfrom Alpha, which took into account user reviews when performing the search. 

Apple has since replaced this search and altered what is relayed back to the user. Answers now provided to the query include "the one you're holding" and "you're kidding, right?" You can still perform a manual search on Wolfram Alpha and receive the same result, but this shows that Apple has zero sense of humour. No longer is Siri accurately useful to Windows Phone fans.

"What can I help you with?" Not much, I'm afraid.

Source: Apple Insider, via: The Verge

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Nokia: "We have identified the issue and will be addressed through a future SW update."

While we haven't heard any official details, Nokia support via Twitter is reporting that they have identified the purple-hue problem that is occurring on some Lumia 900s. The screen irregularity is very obvious and easy to induce: simply disable automatic brightness and turn the screen down to "low" in Settings. Doing so on some devices will cause the grays to look purple throughout the OS.

We reported on this and other minor issues for the Lumia 900 a few days ago and even polled to see what percentage of you are affected. The information and poll were passed onto Nokia engineers along with our defective glossy-white Lumia 900 (we received a perfect replacement in return). Curiously, only about 10% are having the problem which is still quite high but we actually expected the number to be higher.

Anecdotal evidence suggests than many have this problem but are unaware. For instance, reader Jordan M. had a friend try to find a Lumia 900 without the purple hue. In three corporate AT&T stores in Wisconsin, twelve out of twelves phone had the problem though no AT&T reps were aware of the defect. That could mean either the problem is more widespread or this issue is the result of some bad batches of phones during production.

Though we still don't know the exact cause, the problem can evidently be fixed through a software patch according to Nokia, which sounds reasonable. After all, the screens can do grays accurately, just not on low-brightness. That tells us it is probably due to a calibration issue with the AMOLED display or something similar.

No word on an ETA for the patch but since it's not a dire issue like the data-connection bug, we imagine Nokia will want to roll it up into a comprehensive update that also fixes other things like the non-functioning camera button when the screen is off, unresponsive capacitive keys, volume issues, etc.

We'll keep you posted.

Source: @NokiaCareUS; Thanks, Alex, for the heads up

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This, ladies and gentlemen, is the definition of a win-win. See, there's been this little bug in the Lumia 900 (by the way, you've read our Lumia 900 review, right?) that has been causing some early adopters -- regular consumers as well as reviewers -- to lose all data connectivity. As in, the phone kinda forgets the fact that, in fact, it is a phone. Not good, to say the least.

Nokia, in a blog post this evening, starts off on a positive note. "Award-winning CES product" blah blah blah. "Stars aligned for a successful sales start on AT&T" blah blah blah."Very positive response on Day 1" blah blah blah.

Oh, and, yeah. A "memory management issue was discovered that could, in some cases, lead to loss of data connectivity." That's kinda a biggie. The good news is that Nokia's found the issue. Here's what's going to happen next:

  • On or around April 16 (that's next Monday), an update will be made available via Zune. That should fix all this nonsense.
  • Or, you can swap your current phone for a new one that will already have the updated software.

And Nokia's doing even one better. If you've already bought a Lumia 900, you're getting a $100 credit on your AT&T bill. If you're going to buy a Lumia 900, do it before April 21. Because you'll also get a $100 credit on your bill. That covers the cost of the phone on contract. So, you're basically getting a free Lumia 900 for your troubles. Or for trouble you might have had. Either way. It's a sweet deal.

And good on Nokia for making it right. But that doesn't change the fact that black eyes do sting for a little while. Read more on the issue and join the discussion in our Lumia 900 forum.

Source: Nokia Conversation

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WhatsApp hit v1.6 the other day and right away many of you noticed that you lost the inability to view media--specifically received photos and videos--within the app. That sure is a deal breaker. As we reported the next day, the developers had a mea culpa, confessing that an errant build of the app was submitted to the Marketplace causing the problem.

Now, v1.7 (technically v1.6.2) is live in the Marketplace and it fixes (hopefully) that media-messaging issue and in addition, you get two new functions as well:

  • Able to read and change group icon
  • Improved scrolling behavior

Sure, the app still lacks some personality in regards to the UI in our opinion but at least the developers quickly fixed what could have been a disastrous release. Hopefully we'll see some more added functions in future updates.

Grab the updated version of WhatsApp here in the Marketplace for free. Thanks, Kirk, for the tip!

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We previously covered the "Windows Phone SMS bug" that would disable the messaging hub on the victim's handset, which was discovered (and reported) by Khaled Salameh. Just two days after the bug was made public by WinRumors, we learnt that Microsoft was looking into the issue. Today we have further news surrounding the bug, Salameh has been contacted by the Microsoft Security Team and informed that they've located the root cause and a fix is currently being tested.

While it's highly unlikely to affect users, it's good to know Microsoft is on top of potential security issues. Now we just need the disappearing keyboard to be looked at. We're getting there.

Source: Twitter (@KSalameh)

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The Bank of America app received a minor update yesterday, but it gives one new major function: it works! Yes, for nearly the last month, you've been rightly complaining that the BoA app would error out when you tried to log into one of your accounts, making this app pretty useless (less you just need an ATM finder).

While the app didn't add anything new and is still not Mango ready (c'mon folks, it's not that hard), at least its main function has been restored. From the changelog

  • Bug fixes
  • The same special characters (such as “/”) that are allowed in Online Banking Online IDs and Passcodes are now also accepted in Mobile Banking

Pick up the new version here in the marketplace.

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While we consider the AT&T HTC Titan an excellent Windows Phone (here's our review) it has a quirky graphics lag or stutter at times. The stutter occurs more often with apps that have heavy graphics (Fruit Ninja is a good example) but it doesn't happen constantly throughout the game. Just enough to be noticeable.

WPCentral reader ElecktroDragon has discovered a temporary work around that eliminates the lag time and may identify the problem as being related to the Sound Enhancer Setting.  If you go into the Titan's Settings and turn off the SRS Enhancement in the Sound Enchancer setting, the lag goes away.  Based on the forums discussion, sound quality is just fine for the games without the SRS turned on.

While this seems to do the trick, it also means that for the time being you'll need to go back into settings to turn back on the SRS Enhancements when watching videos or listening to music to enjoy the sound enhancement.  We're still hoping that HTC can resolve this issue with a software update but in the meantime, at least we have a temporary fix.

Edit: This fix/workaround also applies to the HTC Radar/Radar 4G

Thanks goes out to ioannisgk for pointing this out.

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Good news for those experiencing the Mango-Twitter issue we reported on earlier. If you recall, a lot of people lost the Twitter contact integration with their People Hub over the last 24 hrs. It was confirmed by @winphonesupport who has their team looking into it and we're told by another source it has to do with Twitter modifying their API, causing a connection issue with Windows LIVE (who handles the syncing in Mango).

The workaround discovered is simple enough and has been confirmed by @winphonesupport and us:

  • Delete Twitter account under Settings
  • Power cycle phone
  • Re-add Twitter account

Yeah, all in all quite simple. Though it take awhile for our account to be re-setup, possibly due to ongoing changes on Microsoft's LIVE servers.

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