marketing

In a new article with Business Week, Nokia CEO Stephen Elop talks of US plans next year as well as Nokia strategy. While nothing concrete is stated, multiple US carriers were noted (and we know T-Mobile is one of those). In addition, it was revealed that Nokia has tripled normal marketing expenditures for the Lumia 710 and 800 when compared to previous launches by the Finnish company--both a sign of desperation but also perhaps confidence in the platform.

Also worthy of attention is the mention of them being picked up by 31 carriers in six European countries for the Lumia 800, with Russia and Asian markets by year end. A notable accomplishment for an initial launch. Finally, Elop dodges the question a bit about Windows 8 tablets but notes “There’s a new tablet opportunity coming...We see the opportunity...", possibly hinting at future plans (see their experimental flexible display for another hint).

One thing that can be noted about Nokia: they're the 800lb gorilla in the room and we're starting to see them make some movement.

Source: Bloomberg Business Week

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Microsoft Gulf, a division of the company that is based in the Middle East, is increasing its efforts to make WP7 more accessible and usable to their customers who live in the region. By partnering with digital marketing firm Prototype, Microsoft plans to bring a number of new applications to the Windows Phone Marketplace, all of which are built for purposes and businesses that are unique to the UAE (United Arab Emirates).

The list of new apps includes titles like Time Out Dubai, to give users access to restaurant reviews and locations; Aramex, for tracking courier shipments; and mParc, an exclusive Windows Phone Mango app that will give users instant access to Dubai's paid parking lots.

As more of these localized apps are built, Microsoft is making it clear that they intend to spend their massive marketing budget wisely to increase their WP7 user-base. Expect to see more such programs launched worldwide as not only Microsoft, but soon Nokia, continue to integrate WP7 into the world of smartphone users.

Source: IT Pro Portal

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Nokia is reported to be looking to change the strategy used when marketing upcoming Windows Phones to include the youth of today and get more 'young people' on board. The manufacturer is set to increase social media usage and presence with a more direct connection to consumers. It may be no coincidence that the winning ring tone from the contest is dub step.

John Nichols, Nokia’s head of marketing for the UK and Ireland, had the following to say about their vision of a younger Nokia:

"This isn’t a standing start, we already have a huge youth market but for teenagers we need to ensure that we create the content and partnerships that matter. As a teenager, the brands I loved had an opinion and told me whether to engage with them or not. The trick is to remember to not just wade in; otherwise our personality could look like the drunken uncle dancing at the wedding."

Nokia is also set to spend a reported £80 million on advertising in the UK and Ireland, so the Finnish handset maker is pulling out the big guns.

Source: MarketingWeek

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Ignition Studios, developer of Monkey Mini Golf (see our review), has completed a white paper on marketing experiences with pushing their brand and products through media promotion. Starting today, the games studio will use the next few weeks to publish points from this document to aid other indie developers who are looking to promote their own titles.

The article takes the reader through the history of the video game industry and what limitations are imposed as an indie developer or an established studio. Next, strategies are discussed surrounding social media and how a game developer interacts with consumers. Lastly, we're walked through some marketing metrics:

  • Exposure
  • Influence
  • Engagement
  • Action
  • Retention

It's certainly worth checking out, even if you don't develop games the information can be applied for apps as well.

Source: Ignition Studios

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It seems as though Microsoft isn't taking the platform's position in terms of marketshare seriously as they've missed a prime opportunity to promote Windows Phone at CTIA, according to Jessica Dolcourt, Senior associate editor at CNET. Dolcourt explains in-depth how the software giant could have used CTIA to capitalise on Google and Samsung's delayed announcements for the Android Ice Cream Sandwich and Galaxy Nexus. Heck, we were expecting Samsung to show off the Focus S, finally, at the big event but alas, it was no where to be seen as confirmed by our own folks who were there.

While a lot is banking on what's to be unveiled at Nokia World later this month, the team should use more resources for advertising and promotion at events and stores across the world. Relying solely on manufacturers and carriers is going to prove tough with the iPhone and Android locked in battle for the front display and this report is an interesting read to say the least.

Head on over to CNET to read up on Dolcourt's review of Microsoft's marketing efforts.

Source: CNET

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It looks like Microsoft is going to get some well-needed assistance in promoting Windows Phone.  According to Andy Lees, president of Microsoft’s mobile unit, Samsung and HTC have both argeed to upping their marketing budgets, which may include everything from advertising to retail staff to pique consumer interest.  It's a great move for Microsoft, who seems to have struggled with promoting Windows Phone themselves.  Gartner, Inc. analyst, Michael Gartenberg agrees that while WP7 is a solid product, it lacks the PR:

“From a technical perspective, it really does put them on par with the other competitors, but a lot of times Microsoft gets it right with the technology and then fumbles the marketing message.“

He also added that Windows Phone has seen its fair share of retailer bias, which has been reported on previously:

"If you went to store they showed you anything other than a Windows Phone. If you asked for a Windows Phone, they tried to talk you out of it.”

It's good to see some of Microsoft's partners get involved, as they certainly have skin in the game.  HTC has said that almost one third of their sales come from Windows Phone and Samsung has made a commitment to continue working with it as part of their recent Android patent deal with MS.  It would seem silly for them not to have made this move.  Nokia, who has obviously put all of their eggs in the WP basket, have recently seen some of their upcoming ads emerge. Between the three, it may not be long before Windows Phone sees a bump in its disappointing market performance.

Source: Bloomberg

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File this under "O2 you muppets" as it seems the carrier and Nokia couldn't reach an agreement on strict criteria including volume targets, store displays and marketing campaigns for the manufacturer's upcoming handset. I knew we could count on Nokia to push carriers in launching Windows Phone handsets with pride and force to match the iPhone and Android. O2 UK, enjoying a cosy partnership with Apple, could not agree with Nokia on the above due to the iPhone 5 launch just around the corner.

A source close to both O2 and Nokia told Mobile News:

"O2 is very good at handset marketing, better than any of the other operators, which tend to stick to promoting tariffs and deals. They work very well with the manufacturers and channel their message very well. But they are very close to Apple and will not look to compromise that relationship. O2 was initially very excited by the Nokia portfolio, but in recent weeks that attitude has changed."

Of course if O2 has had a successful run with the iPhone since the first generation device then it would make sense to focus on the iPhone 5, but to not allow each platform to compete with one another fairly for consumers to make their choice without bias marketing is poor (much like bias sales staff). Hats off to Nokia for putting their foot down. With Three UK looking to decide as to whether they will continue stocking Windows Phone handsets or not, it may prove worthwhile to approach the carrier (or Orange) since they could use some exclusive devices.

Source: Mobile News

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Millennial Media has released some statistics which puts Windows Phone in a healthy attack. According to the mobile advertising specialist Microsoft's platform has increased the volume of advertisement impressions month-on-month by 48%, matching Android. iOS and Symbian remain "relatively flat" while Blackberry grew by 10%.

With Mango just around the corner, we will look forward to comparing data from a number of analytical sources before and after the release of the update and launch of new hardware. We looked at Millennial data back in June and how Windows Phone has a higher CTR (click through rate) than iOS and Android.

The above table shows the top 10 app categories ranked by the number of impressions accumulated. It's interesting to see health and fitness jump into 8th place, while gaming is always a firm favourite to top the chart. Check out the full global report in a PDF below.

Source: Millennial Media (PDF), via: WMPU

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Much like our own developer interviews, AdDuplex have begun their own series but will focus mainly on monetisation and marketing. Earning revenue on Windows Phone has always been head of many debates and forms the most used excuse by developers on competing platforms. To kick-start the series of interviews, they have been joined by René Schulte of Pictures Lab and Helium Voice.

Here's a cheeky snippet of the interview:

"Yes, for some apps. In particular long running or often executed apps (like games) benefit from the ad supported model, esp. if an impression based ad network is used, where you get paid out for every minute (?) of impression.

I think other apps which aren't used that often work better with the usual trial / paid model. Pictures Lab is an example for this. BTW, a good trial mode is very important. Many users don't even consider to download an app if it hasn't a trial mode."

We recommend developers who are starting out to keep an eye out for future consultations. Be sure to read up on advice and experience that established developers provide in their answers.

Source: AdDuplex

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Microsoft are kicking off a good number of marketing campaigns. One being the Me video series following Windows Phone users, which we saw fallowing Eagle Rock Yacht Club, a non-profit dodge ball league and community. We've now just seen published on the Windows Phone blog a new written series that follows individuals and how Windows Phone affects their life.

Kali Jones, hair stylist, answered some questions with in-depth explanations covering how Windows Phone has changed her life, both on a personal and professional note. One of the highlights about the platform that attracted Kali to purchase her HTC HD7 was the simplicity of the Metro UI. Here's a quick snippet of the article:

For one thing, I’m not going to miss a contact, whether they choose to email, call or text me. My clients will book their appointments through texting, and then I remind them about their appointments with a text. For the Las Vegas clients, one week before I go down there I blast out texts. I think they like that, because people can’t pick up the phone at work, or maybe they’re a cocktail waitress and they can text me back at 1 or 2 a.m. and it’s fine—I don’t sleep next to my phone. And it’s easy to track what happens to the emails and texts, whether they went through or got a reply. 

I also use my phone to take credit card payments. When I started my business after moving back here, I looked at getting onto the Visa machine at the salon, but you have to do a 3-year contract. If you’re in business for yourself, that’s hard because you don’t know how long you’ll be in any one place. Then I got my phone and found an app called Credit Card Machine that only required a 6-month contract. It stores the client’s contact info—all I have to do is enter the credit card number. It emails a receipt to me and to the client, all paperless and totally awesome. You can check online to make sure the payment went through, and it shows up in your bank account in a couple of days.

It's well worth the read should you be looking at Windows Phone Mango as your next investment or know of someone who's looking to switch. Head on over to the blog (link below) to read through the rest of the interview. Also, if you know of anyone who could be interviewed next, be sure to send their details in (email located at top of interview)

Source: Windows Phone Blog

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Microsoft has said that they are predicting Windows Phone to capture more than 20% of the smartphone market over the next few years through clever and effective marketing as well as support from manufacturers. Remember when Pyramid Research predicted the OS to reach top spot by 2013? Well the software giant is looking to smash that prediction.

Achim Berg, head of Windows Phone marketing, had this to say at IFA:

"HTC and other partners will run advertisement campaigns for the Titan and Radar phones, and the company has joined Microsoft in training hundreds of salesmen worldwide to better demonstrate the product. Microsoft plans to build on Windows Phone’s initial success with female consumers as well as with young and first-time users to win market share."

Berg also stated (and quite rightly so) that it took Apple and Google time for iOS and Android to catch on. Granted that Microsoft has arrived slightly late, but they still share the same obstacles when starting out. Apps wise, the Marketplace has shown positive signs of growth and developers are creating superb applications.

With regards to manufacturer support, if the HTC event in London was anything to go by, I'd say they're fairly confident in Mango and it shows in the beastly hardware that's going to hit shelves later this year. It's great to see in the above quote that Microsoft has been actively training salesmen with HTC to better demonstrate products, something carriers could also partner for.

Source: Bloomberg

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Over at AdDuplex, Alan Mendelevich has published an insightful blog post for developers covering promotion and marketing of Windows Phone applications. Should you have a submitted app that is now available to the public, how do you go about marketing it? 

Alan has listed 22 (AdDuplex is listed four times) tips and tricks that he has seen other developers do. These are perfect for indie developers who aren't backed by brands/companies or investors. The list include the AdDuplex service, word of mouth, beta testers, social media, some cool dudes (WPCentral), website deployment and creating a demo video on media sharing portals (YouTube as an example).

Head on over to the AdDuplex blog (link below) to read the full run-down of ways to promote your app.

Source: AdDuplex Blog

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Microsoft has been busy updating their Windows Phone App Hub. This is where Windows Phone developers go to manage their accounts, change settings, submit applications to the Marketplace and generally stay up to date with everything Windows Phone.  We mentioned some of the details of the update earlier but here's how it breaks down.

The update focuses on three areas.

More geographic markets for developers: Essentially Microsoft is broadening Windows Phone's horizons by adding 19 new consumer markets that include Brazil, Chile, Colombia, Czech Republic, Denmark, Finland, Greece, Hungary, India, Japan, Netherlands, Norway, Poland, Portugal, Russia, South Africa, South Korea, Sweden and Taiwan.

There will also be 7 new developer markets that include Chile, Colombia, Czech Republic, Hungary, Israel, South Africa and South Korea.

In addition to market expansion the App Hub is now localized for Korean and Simplified Chinese and price tiers have been successfully modified on a country-by-country basis to adjust for fluctuations in the global currency exchange rates.

Lastly, on the geographic front, Microsoft's Advertising PubCenter support will be extended to 18 additional countries by the end of 2011. They include Australia, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, India, Italy, Japan, Mexico, Netherlands, Norway, Spain, Sweden, Switzerland and the United Kingdom. This will enable developers in these countries to receive mobile in-app advertising revenue in their local currency.

Continued after the break

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So you've created your Windows Phone app and you now have some presence building in the Marketplace, what happens now? Are there ways for developers to market and promote their app to users? You bet'cha! There are a ton of channels developers can take (some offered by Microsoft) to help bring in more potential users.

Sheeds has published two editorial pieces on his website, which are worth looking into by new and small developers. The first covers what I've mentioned already in this article, what should you do once you've submitted to the Marketplace? The second moves outside the WP7 sphere itself and explains how developers can promote outside the Marketplace.

Some points Sheeds covers include creating a website for your apps as a central hub for information, contact and to use for social media deployment. Twitter, Facebook and other networks will prove to be invaluable for developing your brand awareness and increasing reach. Remember to look around our site for more guides too that cover advertising networks and more. Just because the app (or game) is in the Marketplace, doesn't mean you can sit back and have a cup of tea. There's always work to be done!

Source: WPDownUnder

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With Windows Phone 7 heading off to a strong but slow start, we have been focusing mainly on analytic data for both US and Europe. What we've failed to notice is the dominance Nokia has on the phone market in China, which was reported at 40% Q1 this year, according to Chinese search engine Baidu in a report covering Chinese search habits.

China is massive. We're all aware of the over-population in the country and how their technology is advancing at an equal rate to their economy. With Nokia already owning a huge chunk of the market, pushing WP7 Mango driven smartphones seems like a good marketing strategy to build up a name in the eastern market. We've previously covered the Microsoft plans for China domination in the second half of 2011.

As can be seen in the chart above, 'other' trails Nokia in second place at 15% with Samsung on a minute 9%. Serge Francois, author of the article on Derangedshaman, notes that Microsoft should be wary of Android. While Google doesn't hold the cards on this monopoly table, the OS is steadily growing in market share. Although how could the Chinese possibly resist the tiles?

Source: Baidu (Google Translate), via: Derangedshaman

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This is more eye candy than anything else. The chart above states the obvious with HTC owning the WP7 marketshare (along with everything else) by releasing a horde of products. Samsung closely follows behind, surprising since they only offer a single device in America and Europe (Focus and Omnia 7 respectively) - albeit both devices are popular. ASUS is shown to have the smallest chunk of strawberry pie with their limited deployment along with Dell (although is Dell's position down to the hardware/software blunders?).

The chart below shows a device breakdown of popularity, HD7 being the most commonly owned product, followed by the Omnia 7, whey Europe! interesting to see how the hype of each product introduction correlates to the popularity post-deployment. Please note that these charts are estimates only and are by no means accurate.

Source: AdGAC, via: MobileTechWorld

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Hey, app wizards! AdDuplex Silverlight control version 1.1.3 has been released. Though not a major release featuring functions that allows you to advertise your app in another dimension (but I'm sure they're pretty close), 1.1.3 marks another stability and bug fixing update. Most notable is the memory leak bug that can occur - no one likes memory leakages.

The update is (as always) available in the client area for developers to download. If you're not familiar with AdDuplex and you're a developer seeking new ways to monetize your free app(s), then you should seriously check it out. In a nutshell AdDuplex allows developers to promote other apps in their apps while other apps promote their own. If you understood that then you are far smarter than I.

Source: AdDuplex Blog, via: WindowsPhoneGeek

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A new advertisement exchange service, called AdDuplex, has recently surfaced.  Its purpose is to help fledgling developers get word of their applications out to Marketplace users.  Here's how it works: a developer creates ads an AdDuplex control to their application and includes an ad for their own product.  That control then begins to display ads from AdDuplex's network of clients, including the developer's and AdDuplex iteself.

Basically "Help other developers promote their apps and they’ll promote yours."

The more users of the service, the more the word spreads.  Think of it like an advertising pyramid scheme, without the shadiness.  The service is free, and if a developer later decides that they want to include advertisements from another source, AdDuplex allows them to do so, though it looks like AdDuplex’s network of ads remains.

Despite the snarky headline, we think it’s actually a pretty inventive way for developers to help each other get their products out there. Sign up for free here.

Source: AdDuplex

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8

Windows Phone 7 ad surfaces

Well, it looks like Microsoft has started spending all that money to market Windows Phone 7. The above ad ran before a private screening of the upcoming re-make of Lawrence of Arabia.

It's a shame the screening wasn't for a re-make of 2001: A Space Odyssey. You could have had the black monolith replaced with a Windows Phone 7 and have HAL the computer announce the start of the revolution (or would that be too 'droid like?).

So, what do you think? The ad is a teaser and void any substantive information on the new phones.  It does match the desert theme of Lawrence of Arabia but for those not as familiar with the new Windows Phones, is it enough to spark an interest? It will be interesting to see what Microsoft does as a follows up ad.

via: intomobile.com

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Microsoft has a lot riding on the launch of Windows Phone 7. And it looks as if they're ready to put some serious cash to help insure its success.

According to Jonathan Goldberg, a telecommunications analyst at Deutsche Bank, Microsoft is prepared to fund initial marketing, development and manufacturing subsidies with as much as $400 million. Goldberg stated, “This is make-or-break for them. They need to do whatever it takes to stay in the game."

In a recent visit to Microsoft, Goldberg said company executives told him that along with carrier and manufacturing partners, Microsoft would likely spend billions in the first year for Windows Phone 7 marketing and development. While these numbers are high, Goldberg estimates that Verizon, Motorola and Google spent $100 million to market the Droid line of Android phones.

Microsoft will definitely have some ground to catch up in the smartphone market. Google's Android has gotten a healthy corner on the market releasing what seems to be a device every other week. Apple's "antenna gate" appears to have faded quickly into the sunset with the iPhone 4G sales not missing a beat.

But will $400 million do the trick? The obvious answer is, "if it's spent right." Windows Phone 7 preview units were well received so it is unlikely that the software will be a complete dud. The big three of WP7 manufacturers (HTC, Samsung, and LG) are working on a few, "not too shabby looking" devices, and software development is building up steam.

The funding will definitely help all of these efforts. Hopefully some of the funding will be left over to help the consumers at the cash register when the time comes to actually buy a Windows Phone 7.

Source: TechCrunch.com

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