palm

For those who may not know, my day job is with the local Sheriff

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A look at the Treo Pro bootloader

We were pretty sure that HTC was the manufacturer for the Treo Pro even before it was confirmed. Here's a little more inside baseball.

TreoProTricks has published the key sequence to enter the bootloader, which is the gateway into the bowels of the phone. When we talk about applying rom updates on an HTC device, the bootloader's where the action is. There we learn a few things:

  1. The HTC codename for the Treo Pro is PANT100, presumably for "Panther." (The Treo 750 is "Cheetah.")
  2. The Treo Pro is, in fact, a full-on HTC device with the Palm branding and customizations, as was the Treo 750.
  3. If you can get to the bootloader, it's a huge step toward loading custom roms.

The bootloader is not a toy (he types as he shakes his finger). And you can't just load any rom onto your phone — there are a few security checkpoints in place. But once/if the folks at the various Treo hackery sites get up and running, we could see some very cool things in the Treo Pro's future.

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We've warned you once that Palm will stop hosting the Windows Mobile 6 update for the Treo 750 on Oct. 31. Here's warning No. 2:

Palm will stop hosting the Windows Mobile 6 update for its Treo 750 on Oct. 31.

Again, you don't have to install the update if for some reason it's not your thing. But go ahead and download it in case you want it later.

And as we noted earlier this week, HTC is also getting ready to pull the plug on a few WM6 updaters. Our friends over at Kinoma (Thanks! And be sure to check out Dieter's chat with them on the Treocentral Treocast) just compiled links for the Treo and HTC downloads, and we share said links with you now.

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Making the rounds on the Internets is a "sale" at Best Buy next week on the Treo 800w. And that's true, at least according to one site. But the even better news is that you can go snag one right now (and for the past several weeks, for that matter) for that same $199 price point, after rebates, contracts, blood tests, etc.

We're not looking a gift horse in the mouth. This is still $50 less than what you'll pay at either Palm's or Sprint's Web sites.

So If you're looking to re-up with Sprint and neither the HTC Touch Diamond or Touch Pro are doing it for you, swing by and give it a shot.

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Palm now taking Treo Pro preorders

As the headline suggests, you can now fork over your $549, and in exchange Palm will ship you a shiny, new Treo Pro.

And for preordering, Palm will also give you a free international power adapter.

Head on over to Palm's Web site to place your order.

We still don't have an exact shipping date. All Palm will say is "two to three weeks." But while you're waiting, check out Dieter's in-depth Treo Pro review, and his follow-up Q&A. (Heck, you'll need the time just to read it all. - Them's jokes, boss!)

Thanks, Brian, for the heads up!

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The folks at WM Power User are on hand in London right now for Palm's official launch of the Treo Pro across the pond.

Follow along right now as they liveblog the event.

Thanks to StarrWulfe for the tip!

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Palm releasing a CDMA version of the Treo Pro?

File this one under "rumor" and a very hopeful one at that but Cens.com (a Taiwanese news economic news site) is reporting that fellow ODM partner HTC is working on a CDMA version of the Treo Pro for Verizon and/or Sprint:

Furthermore, Palm is planning to launch CDMA (code division multiple access) version of Treo Pro series phone in the future for CDMA telecom service providers, like Verizon, Wireless and Sprint. The phone will also be supplied by HTC.

There has been some other rumor-mongering that Verizon has canceled their planned roll out of their Treo 800w. Reasons are murky ranging from "it could not pass carrier testing" to, you guessed it, they are awaiting the Treo Pro.

Perhaps. Though without any real evidence we'll just have to sit back and see what happens.

Though considering the general warm welcome the Treo Pro has received so far, it would appear to be a good idea to get a CDMA version out ASAP.

Thanks gfong!

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Put your rumormonger hats on with us for a moment, although the big reveal of what we're thinking is already clear from the headline.

  1. As noted in the NYT article we referenced earlier, Palm Exec John Rubenstein cancelled some Treos not too long ago.
  2. The Treo Pro looks nothing like the Treo 800w
  3. The Treo Pro has a battery that's nothing like batteries Palm has used in the past. In fact, it looks an awful lot like the battery on the HTC Mogul. See a good image of the Treo Pro Battery here, and the HTC Mogul Battery here. They're not identical (the leads are in different places), but they're the same basic shape, mAh, and even have the same indentations.
  4. The Treo Pro sports the HTC Task Manager on the Today Screen.

Palm hasn't said who actually manufactures (the ODM) the Treo Pro, but the question we're aiming for here is who was primarily responsible for the "Thoughtful Design of the Treo Pro?" Could it be that the Treo that Rubenstein cancelled was the original Treo 850? If he did, how did Palm design the Treo Pro so quickly afterwards?

Our guess, if you haven't gathered yet: there was must have been some collaboration on design between Palm and HTC. There are still Palm touches aplenty here -- the Centro keyboard, Ringer Switch, and WiFi button prove that. On the other hand, we have an HTC-esque power button, battery, and let's be honest here: HTC's been able to design the innards in such a way as to make thin phones in a way that Palm just hasn't.

So we kinda sorta a wee-little-bit suspect that, hardware-wise, the Treo Pro is Palm on the outside, HTC on the inside.

Crazy? Crazy like a fox.

Update: Yep, HTC is indeed the ODM for the Treo Pro [via]. Sounds like another piece of confirming evidence about the design of the Treo Pro. That leaves only one question hanging out there -- what exactly did Palm order 5 million of from Compal>

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Palm's announced the Treo Pro, no joke this time. We imagine that there's not a whole lot you don't know, spec-wise, but we'll run them down for old-time's sake:

  • Qualcomm MSM 7201, 400MHz
  • 320x320 flush touchscreen
  • Windows Mobile 6.1
  • Tri-Band 3G, Quad-Band EDGE
  • GPS, Bluetooth, WiFi (with that fancy switch)
  • MicroUSB
  • 2mp camera
  • 3.5 mm headset jack
  • 1500 mAh battery

Pricing:

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Coinciding with the official announcement of the Treo Pro, The New York Times this morning published a piece on Palm CEO Ed Colligan and Executive Chairman John Rubinstein, who left Apple and was brought in to breathe life back into the once-floundering company.

Along with such (great) lines as “Everyone is trying to make an iPhone killer. We are trying to make a killer Palm product,” we get a quick look at Palm's strategy for the Treo Pro.

Writes Laura M. Holson:

Palm has begun to market its products differently at the behest of Mr. Colligan, who has a long history with Palm and its various antecedents and spinoffs. It is scrapping the use of numbers in product names, Mr. Keast said.

As has been apparent with the Centro, and which Holson acknowledges, this shift has been in place for some time now. While Palm has said from the get-go - OK, since this morning - the Treo Pro is a power user's device, and not nearly as consumer-oriented as the Centro. We haven't seen nearly the marketing push, at least not with the 800w, as Sprint put behind the Centro. And never mind that there's currently no U.S. carrier on board for the Treo Pro, and that it initially will be available unlocked for $549.

So it will be interesting to see the response - from Palm, the U.S. carriers and finally the customers - to what easily is the sexiest Treo in the lineup.

But Rubinstein admits there's still a long road ahead.

“One product isn’t going to make us successful,” he said. “It is a brick in the foundation. And each one has to be better than the last.”

Read Palm, Once a Leader, Seeks Path in Smartphone Jungle

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Even more Treo Pro (850w) Shots...

Man, this is getting crazy now.

Here are a few dozen more, super high rez pics of the seemingly popular Treo Pro.

Every angle is covered we think:

  • Stylus
  • Bundled Headphones
  • Battery size and comparison to Treo 650
  • Qualcomm 7201 chipset

Is anything missing? See more in our forum and Treo8.com.

Thanks navyyang. Few more after the jump!

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Palm, Inc. has been having a decent week so far, hitting 2 million Centro sales and getting out that BT voice-dial patch.

On top of that JP Morgan has some interesting things to say regarding the Treo 800w:

Bad news: Sprint and Best Buy stores are woefully short

...nearly all of them complained of a lack of inventory. Four of ten Best Buys...in the NY tri-state area complained of zero inventory, and weekly deliveries of just 5 units... We heard similar complaints at Sprint stores, where inventory levels ranged from zero to just 5 units, typically.

Good news: Demand appears to be high for the device

The stores reported strong demand for the recently-introduced 800W...
...and weekly deliveries of just 5 units, which sell out nearly immediately.

So why the constraint? According to Palm, they were not expecting anymore supply problems for the Centro (like they had earlier) and it seems odd, though perhaps plausible that the 800w would.

Another angle would be that production is just not up to par yet and in addition newer devices will have to be re-flashed with a the new updated ROM (which would include BT voice-dialing). According to our esteemed forum member (and software wiz) Hannip, the new BT voice-dial patch was not something Palm whipped up overnight:

Wow, I just peeked inside the cab and this was no small feat by Palm. No way this was done in a few weeks. It's a major overhaul of the wav driver, bluetooth audio gateway and volume service. Of particular notice is a huge audio settings xml file in \Windows\AudioSettings.pm. It defines every aspect of audio on the device.

This lends credence to the idea that BT voice-dialing was always planned but just not ready for launch, as opposed to sheer oversight. Indeed if that is the case, it would make sense to constrain supply until it was ready, while still maintaining their soft launch with Sprint.

If we see increased supply and devices with updated ROMs in the next few weeks, that just might be reason.

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Well, chalk this one up to fast turn around...in fact one of the fastest we've ever seen from Palm.

First some background: when the Sprint Treo 800w was in it's final stages of release, one of the more anticipated features was the ability to use Microsoft's Voice Command 1.6 over Bluetooth (after all, that brilliant apps comes built into the device's ROM). This would allow you to hear the program's responses and reminders over your headset and just as importantly, bark your commands via the headset.

In our forums there has been lots of discussion over this because once the phone was released it turns out this feature was missing--leaving lots of people quite upset (the phrase "deal breaker" is mentioned a lot).

Fast forward 2 weeks and Palm already has a space reserved for an update to enable this feature. The page simply reads:

"Palm

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More Treo 800w: Enable RevA Upload increase

Two steps forward, one step back is today's theme on the 800w.

Awhile ago some crafty people were lurking around their device and found out that going to "Dial Pad" and typing in ##EVDO# (aka ##3836#) brought them to one of those secret programming menus.

The first thing you see is a big ol' checkbox that says "Rev A" unchecked. Of course people flew into a tither but in reality, a lot of did not see any increase in our download speeds (via Mobile BBR)--in fact, a few people have experienced some odd behavior with it checked (mostly because they didn't choose "Automatic").

Step in kaptainchump who decided to check upload speeds and sure enough...that's the difference.

Without the "Rev A" box checked, upload speeds cap at around 120kbps. When enabled, you easily and consistently hit up in the mid 300kbps range (that'd be doubling your upload speeds in case you didn't notice).

Now, why is this not checked to begin with? Forum member Ebag333 speculates it might actually have to do with Sprint's programming, while others may think it's currently unstable.

Who knows at this point, but if you're feeling a little risky, take this trick for a spin.

See: "Are you really running Rev A (EVDO)?" & "PROOF!! Rev. A Checkbox Makes A Difference"

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One of the big, ongoing stories we've been following here relentlessly at WMExperts is the Qualcomm/HTC video driver issue--specifically it looks like a lot of the current generation devices make use of software as opposed to hardware accelerated Direct3D drivers. Exceptions to this are the new HTC Diamond and Touch Pro devices.

In our forums, Jeff Kirvin (long time tech geek and guru) has found an interesting gem on the Sprint Treo 800w: namely under \Windows is a file called "D3DDemo.exe" (which also has a Texas Instruments icon to match the TI chipset on board).

What happens when you click it? You get that cool little spinney cube thing going on along with the very important to know Frames Per Second (FPS). In Kirvin's pic it shows 35.45 FPS and we've hit 38.79 FPS on our device (tweaked out for speed). That's fast.

So besides the Palm tweaks you can rest assured that you have some serious graphic acceleration going on to keep things zippy. Perhaps that's why it trounces the Tilt in a Internet Explorer scrolling contest, eh?

Anyone up for some Doom or Quake III? Call me.

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Treo 800w Data Sheets get leaked

Yet another slow night leaves us with these little gems courtesy of forum member Darth Pooh (who knew Pooh bear went to the Darkside?).

Evidently he met with his local store rep who had some promo materials from Palm directly and he managed to snag a couple of photos and then scanned them himself.

Nice work forum sleuths!

So what do these data sheets tells us that we don't already know? Not much more than we have already learned, but hey there are plenty of new glam shots, some cool shortcuts and you'll learn exactly what Sprint reps will tell you when they try to sell you this phone.

Although, we do learn

  • "... it will ship with a standard and extended battery due to beta feedback"
  • RevA enabled out of the box
  • Qualcomm MSM-6800a chipset
  • GPS is standalone and assisted (noyce)
  • Talk time is "up to 4 hours" with 200 hrs standby
  • 1150 mah battery (same as the Centro)

Check out our 800w GPS Closer look article for more info on that one.

BTW, don't believe the hype about extended delays of the release as we're still confident that this time next week, everyone who wants one (all 8 of you) will have received them, even by mail.

Download the full 12 page sales guide here (while it lasts)

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With the actual release date hovering around this weekend/next few days, it's nice to know that if you call Sprint Telesales (877-639-8351) you can place your order today for the device.

The product ID, if they have trouble is: PTR800HK.

All the info we have posted in the last few days still stands: price is $599.99 with $75 or $150 off for 1 or 2 year upgrades, plus a $100 mail in rebate.

Some of those on SERO are being asked for a verification email from a Sprint employee, but these seem to be the exception right now. SERO customers do not have to switch plans to get the phone.

The good news? My order is expected to be here tomorrow, so stay tuned for that arrival and un-boxing if true.

No word on the exact date on in-store purchases, but it'll probably be sooner than later.

Want to track your Sprint order? Click here.

Thanks to boilermaker via our forums!

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Sprint Treo 800w date confirmed: July 13th

A ways back we said the date for the much anticipated (well, for a few of us at least) Palm Treo 800w was July 22nd.

Then newer info popped up suggesting it got bumped to July 13th.

Looks like that latter date is turning out to be correct as what looks like to be a scanned inventory sheet for Sprint was posted at HowardForums. The sheet also confirms our scoop that the 800w will sport a button on top of the device to toggle WiFi on/off.

The launch also appears to be available a few days earlier Wed, July 9th for business partners (BP) of Sprint which is not that unusual (Edit: klmsu19 in the comments points out "BP" probably stands for BrightPoint, "a global leader in the distribution of wireless devices and the provisioning of customized logistic services to the wireless industry").

Start saving those bucks as full retail price will be $599.99 and we're expecting it to be $249.99 after contract and rebates.

Oh yeah and don't forget about that Treo 800w giveaway contest ;-) Remember, July 13th and we suppose July 9th are off-limits!

Thanks Commo for the tip!

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Ah the Treo 800w, so long rumored yet now almost everyday a new nugget of info leaks out.

Today, courtesy of BGR, we get some traditional "I have a new unreleased techno device but I can't use a camera" shots of the 800w. Nothing unusual or great about them, though the last shot is somewhat nice as it squishes the 800w between a 6800 and a Samsung Upstage.

Conclusion: it seems to be a hair thinner than the 6800, but perhaps that is being generous.

Speaking of info, the latest, updated specs for that 800w are listed below...

Click to read on!

  • MSM-6800 chipset
  • After OS: ~100mb of Program Memory / ~170mb of Storage Memory
  • WM 6.1 (5.2.1944)
  • ARM1136 processor
  • WiFi
  • Rubberized feel to final device
  • Dedicated Wifi button on top
  • Micro-USB connector
  • 2.1mp camera

We'll be keeping our running tabs on those specs here in our forums.

Which leads us finally into the first known "video review" of the 800w coming from Charles Knight.

Perhaps a bit mean? Yes. Hilarious? Definitely (though we feel bad for laughing).

Ouch. Palm is now the geeky, awkward kid in class (but who is also smart and reliable) Eh, either way here at WMExperts we know a few of us will be grabbing the device no matter what the cool and popular kids say ;-)

Thanks to Bigchris and CGK for the tips in our forums!

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Well, thanks to miracle worker Shadowmite (check his site here), probably the most feared person by Palm right now, we have yet another shot of the upcoming Treo 800w (see here for earlier picture as well as a black PS job)

Thankfully, this one shows how thin/thick it is (we're leaning with thin-ish ourselves).

Other things to note:

  • IR port
  • MSM-6800 chipset (reported here earlier)
  • 101.53mb of free RAM (after OS) that's a lot if true
  • WM 6.1 (5.2.1944)
  • ARM1136 processor
  • WiFi confirmed
  • Rubberized feel to device (new)
  • Dedicated Wifi button on top (new)
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