We've received reports from some readers that the recent update to Ask Ziggy version 2.0, the Siri-like SkyNet-type app for Windows Phone, has left the app unusable. The recent update addressed some issues and fixed some bugs, but it seems that users may experience problems when launching the app after updating.
Like many apps that experience issues when launching with crashes or errors, a simple way to fix the problem (especially if it's after an update has been installed) is to re-install the troubled app. We advise Windows Phone users to troubleshoot before reporting issues to prevent frustration. This should fix Ask Ziggy too.
Thanks to everyone who sent in troubled reports.