UPS Mobile

UPS Mobile launches its Windows Phone app

The onslaught of official apps arriving for Windows Phone continues with prevalent package delivery company UPS Mobile making its debut (the app came out over the weekend).

UPS Mobile lets users manage their packages by tracking them as the UPS system gets updated. Likewise, you can pin individual packages to your Start screen with a Live Tile to keep abreast of their status.

The app allows users also login with their MyUPS ID, Facebook or you can skip logins altogether. Unfortunately, if you subscribe to UPS My Choice, which lets you fine tune your deliveries in addition to giving you email alerts for inbound packages, the app warns you that these features are not available and it redirects you to

The app also lets you create shipments, which is a huge bonus for this app over third-party tracker apps, which obviously can't tie directly into the UPS billing system. Finally, UPS Mobile lets you find nearby UPS stations should you need to leave a package for delivery or other business with the company. Users can filter through UPS Stores, Customer Centers, drop boxes, and authorized shipping outlets for more convenience.

Overall, UPS Mobile is a well done, native app for Windows Phone 8. The app is clean, follows the Modern design well, and it offers unique – and valuable – functionality that many Windows Phone users have been waiting to use.

Update: We've been told by UPS that My Choice services are coming in a future update. Stay tuned.

Thanks, Bart W., for the tip!

QR: ups



There are 108 comments. Sign in to comment

guillams says:

Companies should learn of this: WP users love and use official apps!

KMF79 says:

Historically Windows Phone users have used more third-party apps than official ones. New officials are nice though. More competition is a good thing.

guillams says:

Because no official options dude!

Installed the app, logged in to check on a package and got this: Tracking services is currently unavailable. Please try again later.


KMF79 says:

That's your way if looking at it. That's not true for everyone else.

mrshamoozoo says:

More is def better than none at all!!!

sunnybyday says:

High time. I'm sick of FedEx

Long Syntax says:

Weeee... More official apps!

raul_junior says:

Starting to look like Joe belfiore's tweet about the app gap being closed by the end of 2014 is right on track

douglasbaiao says:

That's obvious! Windows Phone is awesome, is Microsoft, is Nokia, is genius, and the world is tired of Android's mess and iPhone's expensiveness. Go, WP!

btgusto says:

I still disagree with Joe about that BUT its great to see the word "official" with the new apps. 

Sean D. says:

Why? Functional isn't important??

btgusto says:

The "gap" is too big to close that quickly.  I've posted before that i do believe the next 250,000 will come at a faster rate than the first 250,000.  But how can the gap close when we get an app that ios already had for months or years and at the same time ios is getting newer apps that we wont see for a long time if ever.  Android is at the point now where they get simultaneous releases with ios for the most post.  We are not there yet so the gap will take a long time to close if ever.  Plus Joe didnt specify what he meant by gap.  Did mean sheer numbers in the store or store submission/day or the number of top apps or the number of devs. working on WP/universal apps.    I do believe we will see more simultaneous release including WP but to say gap will close by 2014 is reaching to me

Sean D. says:

Ahhh... the infamous "app gap". That meaningless moving target that means almost nothing.

SteggyDad says:

The entire app gap doesn't need closing, we don't need 1000 fart apps in the Windows store

dalydose says:

Seriously. The obsession with the word "official" makes us seem even more desperate and wanting. IPhone and Android users never say "oooohhhh, the OFFICIAL app was released". We even say it she there isn't an "unofficial" version. I think every indie dev should call all of their unique apps "official".

sarim_xyz says:

I already bought Package Tracker, but I think this should be worth trying.

Wael Hasno says:

Well, with this you get UPS only. With Package Tracker you get that and many more AND OneDrive sync for your tablet as well. Your purchase is well worth it.

Agreed, I really love Package Tracker very usable.

IamDefiler says:


errr +925 :D

poddie says:

Package tracker is awesome!

scdkad says:

And with package tracker you can pin packages to start screen and get updates right on the tile.

neo158 says:

Thought I would mention that it's not available in the UK. Just saying as it isn't mentioned in the article

Why mention it ;)

neo158 says:

I mention it as it isn't mentioned in the article and UPS do operate outside the US.

Judas20 says:

Not true, UPS operates in many countries.

blob741 says:

Neither is it in France. Too bad as my surface is living me through ups to get serviced :(
Would have been nice to be able to track it all along the way and know exactly when the replacement will come.

neo158 says:

Try Package Tracker as that allows you to track UPS packages as well.

blob741 says:

Well, thanks, I'll check it out but to be honest, "fine tuning" the delivery of the replacement unit was by far the most interesting feature for me and it seems like your app doesn't have it.

I guess mobile websites are great !

Wael Hasno says:

Package Tracker...

Guess Canada is out aswell not available to download

emigrating says:

Hmm. Can't login via facebook for some reason. Is there a regional lock on this?

norville2 says:

Package Tracker is available in the UK and allows you to track most couirer companies, even UPS.

cdbstl76 says:

For tracking, I couldn't get away from package tracker, but for other UPS specific functions, this is great!!!! Well done!

benners76 says:

Launching the app w/o My UPS functionality, C'mon man! I'll go out on a limb and guess that iOS, Android... Hell, even Blackberry have this functionality. I love me some WP and getting official apps is great but limited functionality on those new apps is FRUSTRATING! =/

Eurovillager says:

Yes. Another raise your hopes and then find it's US only report. Thanks again wpc. Useful tip norville2 thanks

Stravincy says:

Not available for your device. Lame. -925

Montpbm says:

Hahaha lmbo! That's funny! -925 lol.

excellent, i also had gotten a email from UPS saying that when I get a email I can track from withim the email

cybermoose89 says:

Doesn't work in the UK

btgusto says:

Good news! Now let the other carriers follow and join the party.  Universal app?  Serious question: How much more work time does it take to create universal apps

Montpbm says:

After a while no one is going to be able to say that we don't have apps and that's the reason they can't switch... :)

smoledman says:

I wish Joe B. would be more humble and admit that the app gap remains quite large. Say something like "it's up to us to innovate the platform and attract top developers".

Sean D. says:

Ok... What's missing? And while you're coming up with your list of what's REALLY missing, can you also please speak on what "innovations" are missing from WP?

sarim_xyz says:

Flipboard and Discover...the major two I need!

Montpbm says:

Well it is up to the consumer and the company(Microsoft).

dalydose says:

It's not though. It's closing, at least for the masses. Sure, you'll post a list of things that YOU want and there are niche titles that won't make it for a while, but the things most people need/want to get through their day is here.

explosive0 says:

American Express, Discover, Comcast, MyFICO, decent Delta, Skype, CVS, eBay and Spotify apps, Fitbit, Amazon Music, Amazon Video, BBM, Avis, Best Western, Hilton Honors, Southwest, Uber, Marriott, 24hr Fitness. These are apps that I use almost weekly that are complete shit or nonexistent on Windows Phone. Surely, no app gap exists. It's just a buzzword made up by the pundits.   

Aashish13 says:

U are a rare case bro. I agree with in case of banking apps. But even u can browse it quickly.

explosive0 says:

The "you can use the mobile site" doesn't cut it for me; I use and depend on push notifications a lot. Airline apps, for example, I fly twice a week for work and definitely need the push notications when there's gate changes or delays.

dalydose says:

You are definitely not typical of the masses and now you're including apps that you deem "complete shit".  I don't think Skype is "complete shit".  I'm annoyed that I can't attach pics/docs, but I use Skype...A LOT.  This is the first that I've heard that eBay is "complete shit", too.

I also use Uber even though it is a web app.  You can still see where all the cars are and order a pickup and everything else.

I'm also glad that you picked up on the media made up buzzword effect.  Well done.

Jazmac says:

And the church said.. "Amen"

khansabil says:

WP app market is growing muhahahahaha

PolishHitta says:

Wow about time!

MoeAbs says:

Meh. Package Tracker has done it for me since day 1.

Jdkunya says:


dalydose says:

Was there an "unofficial" UPS app? Can't we just say that UPS released an app?

Sure, will that make you happy?

marantaz says:

My sarcasm alarm is going off like an atom bomb on that one!

dalydose says:

The constant use of "official" just supports the perspect of "unofficial" apps are all evil that goes on around here.  Even the Photoshop was called "official" as if any other editing app was just an "unofficial" Photoshop.

SleepyTheDon says:

Very helpful for me a frequent shipper

marantaz says:

Microsoft's push of WP and W8 into business is paying of it would seem. The more businesses that use them, the more the associated businesses need to provide apps. Win-win for us.

rydorrin says:

About damn time

trwrt says:

Does Cortana look through your mail for tracking numbers and track the packages for you?  That's where this should ultimately be heading.  Nice to have the app for finding drop-off points and stuff like that though.

Not yet, but you can bet that is on their feature roadmap.

dalydose says:

I'm pretty sure there is a UserVoice for this feature that can be voted on.  I'd love to see this!

akak84 says:

She does it for flight info so i'm sure its on the way. email does it already. 

Awesome UPS. I had a UPS app back when in had Android so I'm grateful it's here now.

Didn't remember my login or even if it works but was able to create a new Account. Gonna be great tracking my packages from hence forth.

DieNadel says:


Great deal says:

Great :)


Edit: 1020, wp8 in UK i get this app is not available for your device :/

NokianWP says:

United Postal Service.

murtagh360 says:

It's global genius

james7679 says:

Umm, its actually United PARCEL Service.

This app sucks. It isn't a universal app when that's what we are looking towards and we all know haha that there wont be an update for a year maybe even longer! It doesn't even do anything but track, no my choice and the festures it does have open a webpage... Pitiful.

gamo62 says:

Yep. Better off using the mobile site.

Kenjoe says:

Good job UPS for delivery your app to WP store :)

jayruguitar says:

#PackageTracker #FTW

NokianWP says:

Yes! Hoping for the blocked features to become available soon.

raiinman says:

FedEx you are on the clock

DustinRyan says:

I like it a lot. It follows the design language well and feels clean and useful. Glad to see UPS on Windows Phone.

horbeme says:

i just not to long ago tweeted to these jerks about an app  their response " We're always considering new technology. No details of a release date though.. ^AB" & " Hopefully this will be an option soon. ^AB"

Xsled says:

Great news!

michael rau says:

It's about time. UPS

DJCBS says:

Oh look...US ONLY.

Funny I could swear all the orders from Microsoft that come from the Netherlands and the guys I call to take a Microsoft piece of hardware everytime it dies...ARE UPS.

This is just f*cking stupid of them.

Sean D. says:

Stupid of who...??

DJCBS says:

Of UPS, obviously. They operate worldwide, it's f*cking stupid to release the app as US only.

gamo62 says:

No My Choice features. Takes you to the web site.

TMavC5 says:

Logon fine.

Official app that is NOT a web wrapper? YES!

ScubaDog says:

Nothing beats PackageTracker.  I don't want a bunch of one-trick-pony apps when it comes to something like this.  PackageTracker keeps all of it in order.

offbeatbop says:

Okay time to give fedex a piece of my mind lol.

james7679 says:

I have already been using the heck out of this app. I do a lot of shipping and receiving and have been waiting for direct apps. I also use Belpost tracker. It is good, but it is not as attractive(yes, even for a brown colored app) as this one. It has a friendly interface and works well. Good job UPS.

Duffau says:

Yay! I wouldn't switch from package tracker to this since the former tracks for all companies and is a universal app, but when those my choice options become available in app, this will be a definite download.

carlson03 says:

Since the MyChoice stuff isn't working, I will wait to use it till that gets taken care of...probably will be soon I am sure...thank you UPS for official app!

Eric_J says:

It is truly fantastic to see major companies build and support apps for WP but I am curious why their website does not show WP as a supported platform, where iOS, Android, and even Blackberry are mentioned. This will have to change if WP is to extend its support from users.

Eric_J says:

I think it's great that we have another official app, but I have to report that this app is not comparable to the Package Tracker app. PT is a much more polished and complete app. Progressive tracking alerts, live tile updates, ease of use, notifications are all on PT and not on UPS app. Even when the UPS app is opened, you still have to update the package to find out where it is. The only thing that is useful and not on the PT app is the ability to locate other UPS stores. PT also syncs with other W8 devices. I hope this helps someone.

Eric_J says:

WP is not listed as a downloadable app on the UPS website. Here is who they advertise

Android, Blackberry, iPhone, iPad, Kindle, SMS Tracking, and Come on! The more WP is a selectable app, the more visibility it will have. That will lead to more interest.